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Palacio de la Serna

4.5 star property

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Photo gallery for Palacio de la Serna

Garden
TV
TV
Minibar, in-room safe, desk, free WiFi
Deluxe Room | Bathroom | Bathtub, free toiletries, hair dryer, bathrobes

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot tub
  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
Cervantes, 18, Ballesteros de Calatrava, Castilla - La Mancha, 13432
  • Place, Quijote Arena
    ‪25 min drive‬
  • Place, Gasset Park
    ‪25 min drive‬
  • Place, Playa Park Waterpark
    ‪26 min drive‬

Room options

View all photos for Classic Double Room

Minibar, in-room safe, desk, free WiFi

Classic Double Room

  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Double Room

Minibar, in-room safe, desk, free WiFi

Standard Double Room

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Room

Minibar, in-room safe, desk, free WiFi

Superior Room

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Junior Suite

TV

Junior Suite

  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Room

TV

Deluxe Room

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

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About this property

Palacio de la Serna

This hotel features a full-service spa, a restaurant and a nightclub. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a rooftop terrace and a hot tub are on-site. Housekeeping is not available.
Palacio de la Serna offers 16 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. A pillow menu is available. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries.
Recreational amenities at the hotel include a hot tub.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.
You'll find features such as free WiFi in public areas and self-parking, plus a full-service spa at Palacio de la Serna.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Breakfast is offered for a fee
  • Indulge with massages at the spa
  • Services include dry cleaning/laundry, tour or ticket assistance and a porter
  • 12 miles (19.3 km) from Quijote Arena and 12.1 miles (19.5 km) from Gasset Park
Palacio de la Serna offers its guests a full-service spa and a hot tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business centre and meeting rooms are available. Event space at this hotel measures 1615 square feet (150 square metres) and includes conference space. A nightclub, a rooftop terrace, and spa services are also featured at the luxury Palacio de la Serna. Free self parking is available.

Smoking is allowed in designated areas at this 4.5-star Ballesteros de Calatrava hotel.

Palacio de la Serna has a restaurant serving lunch and dinner.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Breakfast available for a fee: EUR 12 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Arcade/game room
  • Full-service spa
  • Hot tub
  • Nightclub
  • TV in common areas

Family friendly

  • Arcade/game room
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • No housekeeping service
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 1,615 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Rooftop terrace

Full-service spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking

More

  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Pillow menu

Bathroom

  • Bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • TV

Food and drink

  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 1 PM; check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: from approximately EUR 12 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 8 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Hotel Palacio De La Serna

Hotel Palacio Serna

Palacio De La Serna

Palacio De La Serna

Hotel Palacio Serna Ballesteros de Calatrava

Palacio Serna Ballesteros de Calatrava

Hotel Palacio De La Serna Hotel

Hotel Palacio De La Serna Ballesteros de Calatrava

Hotel Palacio De La Serna Hotel Ballesteros de Calatrava

Palacio de la Serna Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 0 out of 1 reviews
Rating 8 - Good. 1 out of 1 reviews
Rating 6 - Okay. 0 out of 1 reviews
Rating 4 - Poor. 0 out of 1 reviews
Rating 2 - Terrible. 0 out of 1 reviews

8.0/10

Cleanliness

6.0/10

Staff & service

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Carlos julio

Liked: Cleanliness, property conditions & facilities