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Comfort Inn & Suites Baltimore Inner Harbor

Property class: 3

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Photo gallery for Comfort Inn & Suites Baltimore Inner Harbor

Lobby sitting area
Lobby
Fitness facility
37-inch LCD TV with satellite channels, TV, pay films
Lobby lounge

Reviews

5.2 out of 10

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
120 E Lombard St, Baltimore, MD, 21202
  • Place, Baltimore Convention Center
    ‪5 min walk‬
  • Place, National Aquarium in Baltimore
    ‪6 min walk‬
  • Place, CFG Bank Arena
    ‪6 min walk‬
  • Airport, Baltimore, MD (BWI-Baltimore Washington Intl. Thurgood Marshall)
    ‪15 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking

1 bedroom, hypo-allergenic bedding, pillow-top beds, laptop workspace

Standard Room, 2 Double Beds, Non Smoking

  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

1 bedroom, hypo-allergenic bedding, pillow-top beds, laptop workspace

Standard Room, 1 King Bed, Non Smoking

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

1 bedroom, hypo-allergenic bedding, pillow-top beds, laptop workspace

Standard Room, 1 Queen Bed, Non Smoking

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, Multiple Beds, Non Smoking

1 bedroom, hypo-allergenic bedding, pillow-top beds, laptop workspace

Suite, Multiple Beds, Non Smoking

  • 51 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

1 bedroom, hypo-allergenic bedding, pillow-top beds, laptop workspace

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, City View

1 bedroom, hypo-allergenic bedding, pillow-top beds, laptop workspace

Suite, 1 King Bed with Sofa bed, Non Smoking, City View

  • City view
  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Non Smoking

1 bedroom, hypo-allergenic bedding, pillow-top beds, laptop workspace

Suite, 1 Queen Bed with Sofa bed, Non Smoking

  • 51 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Non Smoking, Harbour View

1 bedroom, hypo-allergenic bedding, pillow-top beds, laptop workspace

Suite, 1 Queen Bed with Sofa bed, Non Smoking, Harbour View

  • Harbour view
  • 50 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

1 bedroom, hypo-allergenic bedding, pillow-top beds, laptop workspace

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

  • 51 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking (Accessible Tub)

1 bedroom, hypo-allergenic bedding, pillow-top beds, laptop workspace

Room, 2 Double Beds, Accessible, Non Smoking (Accessible Tub)

  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible, Non Smoking (Roll-In Shower)

1 bedroom, hypo-allergenic bedding, pillow-top beds, laptop workspace

Room, 2 Double Beds, Accessible, Non Smoking (Roll-In Shower)

  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

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About this property

Comfort Inn & Suites Baltimore Inner Harbor

This smoke-free hotel features a fitness centre, a business centre and conference space. Free full breakfast and free WiFi in public areas are also provided. Additionally, laundry facilities, a 24-hour front desk and a computer station are on-site. Housekeeping is available on request.
Comfort Inn & Suites Baltimore Inner Harbor offers 97 accommodations with coffee/tea makers and designer toiletries. Beds feature pillowtop mattresses. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

37-inch LCD televisions come with premium satellite channels and pay-per-view films. Business-friendly amenities include telephones; local and long-distance calls are complimentary (restrictions may apply). Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness centre.

Children aged under 15 years old are not allowed in the fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the comfortable beds at Comfort Inn & Suites Baltimore Inner Harbor. During your stay, you're just a quick walk from National Aquarium in Baltimore. You'll find features such as free breakfast and free WiFi in public areas, plus a gym.
  • Free full breakfast served daily
  • Free Wi-Fi in some public areas
  • Amenities include a business centre, a meeting room and conference space
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the beds
  • Within a 10-minute walk of Baltimore Convention Center and National Aquarium in Baltimore
  • Cruise terminal shuttle service available for a fee
  • Cats and dogs welcome for a fee (restrictions apply)
A computer station is on site and WiFi is free in public spaces. Business amenities include a business centre and a meeting room. Free breakfast is served daily. Event space at this hotel measures 2497 square feet (232 square metres) and includes conference space. A fitness centre, a vending machine, and laundry facilities are also featured at Comfort Inn & Suites Baltimore Inner Harbor.

This 3-star Baltimore hotel is smoke free.

Guests are served a free full breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 30 per night)
  • Cruise terminal shuttle (surcharge)
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping on request

Business services

  • 2,497 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom

More

  • 1 building
  • 12 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board on request
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 1:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 40 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 21 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 30 per night (276 ft away)
  • Pet fee: USD 50 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Comfort Inn & Suites Baltimore Inner Harbor offers transfers from the cruise terminal (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 21 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Brookshire Suites
Brookshire Suites BW Premier Collection Hotel Baltimore
Brookshire Suites Hotel
Brookshire Suites Hotel Baltimore's Inner Harbor
Brookshire Suites Baltimore's Inner Harbor Hotel
Brookshire Suites Inner Harbor Hotel
Brookshire Suites Inner Harbor
Brookshire Suites BW Premier Collection Hotel
Brookshire Suites BW Premier Collection Baltimore
Brookshire Suites BW Premier Collection

Comfort Inn & Suites Baltimore Inner Harbor Reviews

Reviews

5.2
Rating 10 - Excellent. 180 out of 1002 reviews
Rating 8 - Good. 113 out of 1002 reviews
Rating 6 - Okay. 164 out of 1002 reviews
Rating 4 - Poor. 186 out of 1002 reviews
Rating 2 - Terrible. 359 out of 1002 reviews

5.2/10

Cleanliness

6.4/10

Staff & service

5.2/10

Amenities

4.6/10

Property conditions & facilities

Reviews

8/10 Good

Mark

Business traveller
Liked: Cleanliness, staff & service, amenities
Great location. Friendly staff. Roomy room. Clean.
Stayed 3 nights in Jan 2026

2/10 Terrible

Daniel

Business traveller
Disliked: Cleanliness, amenities
truly horrible. My room was dirty, old and just in bad shape. TV in bedroom didn't work, floor all scratched. Something in the toilet. Bath towels with yellow stains all over. Just horrible.
Stayed 1 night in Jan 2026

10/10 Excellent

Ivory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast
Stayed 2 nights in Dec 2025

10/10 Excellent

Jay

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room in a very good location for my business trip. Seemed as safe as it could be for Baltimore. Convenient parking garage across the street. Staff was friendly, check in and departure quick and easy.
Stayed 3 nights in Jan 2026

8/10 Good

Rockwell

Travelled with group
Good
Stayed 2 nights in Jan 2026

2/10 Terrible

Jonathan

Stayed 2 nights in Jan 2026

4/10 Poor

candice

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
water was in the floors, we had to walk to the 2nd floor through a dilapidated area then take the elevator, mold, shower tub is a health hazard, man at the front desk coughed right in my face and I had to ask hi to cover his damn mouth and his breath stink. poor conditions
Stayed 1 night in Dec 2025

6/10 Okay

Helen

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Jan 2026

4/10 Poor

Leila

Travelled with family and small children
Disliked: Property conditions & facilities
Worrying this truly from all the others writings about this hotel previously showed me no one really cares. This place is like Walmart people only keep going because it's cheapand a block from the Inner Harbour. The intake person a man a little on the bigger side was great told me about the $200 holding fee for incidentals which could be card or cash as any other way may take forever to get back. Went here for a older child's birthday so rooms were next to each other, that was great. Im a Mom with 10 month old in my room a room of 16 yr olds next door. I breast feed so laid baby on pillow and fed her after done sat same pillow down and noticed something crawling on it, DAMN IF IT WASN'T A BED BUG.......SMH! Luckily my bags were on the table only me and baby had been on bed with our clothes on. Called immediately to front office they gave me a different room on another floor, I was terrified until i left next day checking everywhere. The next morning had a quick breakfast have to say it was OK an then we left. Would i ever go back and would i recommend it, I won't be going back, but going is up to your discretion.
Room
Small bathroom
Bathtub
Bedroom
Stayed 1 night in Dec 2025

10/10 Excellent

Matt

Stayed 2 nights in Dec 2025

10/10 Excellent

keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall a nice place within walking distance to the harbor
Stayed 3 nights in Dec 2025

2/10 Terrible

Jamal

Stayed 3 nights in Dec 2025

6/10 Okay

mary

Liked: Cleanliness
Disliked: Amenities
It was ok
Stayed 3 nights in Dec 2025

6/10 Okay

James

Liked: Staff & service, amenities
Staff was courteous rooms left something to be desired. Seemed to be trying to update the room we were in. Painters tape around lights in the bathroom.
Stayed 2 nights in Dec 2025

10/10 Excellent

arthur

Travelled with family
Liked: Cleanliness, staff & service, amenities
Ver clean room. staff were hard working and friendly
Stayed 2 nights in Dec 2025

6/10 Okay

Tysha

Business traveller
Liked: Cleanliness, staff & service
Elevators did not work all the time. Condiments for coffee/tea few. Location is great. Needs updating
Stayed 3 nights in Dec 2025

2/10 Terrible

Monique

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was fine. Juice machine wasn’t working but service was fine.
Stayed 2 nights in Dec 2025

2/10 Terrible

Michelle

Disliked: Cleanliness, staff & service, amenities
Our first room had no heat. They offered to bring us portable heaters. Clearly that indicates that this is an ongoing issue. Our next room smelled like smoke in a non smoking hotel. The elevators took forever and sounded like they were going to stop working.
Stayed 2 nights in Dec 2025

10/10 Excellent

Edmeena

Liked: Cleanliness, property conditions & facilities
It was nice and comfortable stay
Stayed 1 night in Dec 2025

6/10 Okay

Jessica

Disliked: Cleanliness
Staff is nice but hotel is not what I expected. Sheets for sofa bed were missing, and then stained when I received them. Toilet not really cleaned, and ceilings really low. Not worth the price I paid.
Stayed 1 night in Dec 2025

10/10 Excellent

Brandy

Stayed 1 night in Dec 2025

2/10 Terrible

Christopher

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

DONT BOOK

No toilet paper in bathroom, room was cold, the heating sucks, doesn’t get warm/hot, there was no trashcan to put trash in. Toilet didn’t even flush all the way, you have to hold the handle very long and flush multiple times to get the toilet to flush. Bathtub wasn’t clean, dingy dirt rings and stains still on floor of the tub. SMH will not be booking that hotel again. It’s like they are just lazy and just don’t care about the condition of their rooms for guests. Like how is there no toilet paper in room before guests even arrive. Not professional at all!
Stayed 1 night in Oct 2025

8/10 Good

Cynthia

Travelled with family
Liked: Cleanliness, amenities
Friendly staff, very accommodating and great location regarding walking distance to to inner harbor.
Stayed 2 nights in Feb 2025

2/10 Terrible

Drew

Business traveller
Disliked: Cleanliness
DO NOT BOOK!! I showed up to closed doors with someone hesitant to letting me in and told me that the hotel is closed due to construction (I believe a water break) and not to worry, I wouldn’t be charged. I paid in full months before and received absolutely no communication from the hotel or Orbitz. Took four days of back and forth terrible communication from Orbitz to finally get a refund. Even if the hotel is up and running, DO NOT BOOK. The water main break happened weeks before my arrival and no communication. Shady. Lucky I was able to get there early enough in my stay to find a new hotel.
Stayed 2 nights in May 2025

2/10 Terrible

Griselle

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is closed and I told Expedia multiple times. I am claiming a case with my credit card since it was fully paid.
Stayed 5 nights in May 2025