Sheraton Inner Harbor Hotel

3.5 star property

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Photo gallery for Sheraton Inner Harbor Hotel

Exterior
2 restaurants, breakfast, lunch, dinner served; American cuisine
2 restaurants, breakfast, lunch, dinner served; American cuisine
Point of interest
1 bedroom, premium bedding, pillow-top beds, in-room safe

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
300 South Charles Street, Baltimore, MD, 21201
  • Place, Baltimore Convention Center
    ‪2 min walk‬
  • Place, National Aquarium in Baltimore
    ‪8 min walk‬
  • Place, Oriole Park at Camden Yards
    ‪8 min walk‬
  • Airport, Baltimore, MD (BWI-Baltimore Washington Intl. Thurgood Marshall)
    ‪14 min drive‬

Room options

Similar properties

About this property

Sheraton Inner Harbor Hotel

Pet-friendly Baltimore hotel connected to the convention centre, steps from Baltimore Convention Center
2 restaurants, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a snack bar/deli, a 24-hour business centre and a conference centre are on-site. Housekeeping is available on request.
Sheraton Inner Harbor Hotel offers 338 air-conditioned accommodations with a safe and coffee/tea makers. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit with a deep soaking bath, complimentary toiletries and hairdryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, desk chairs and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Sheraton Inner Harbor Hotel. During your stay, you'll be connected to the convention centre and just a quick walk from National Aquarium in Baltimore. Features include free WiFi in public areas, plus 2 restaurants and a 24-hour gym. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi in some public areas
  • Enjoy a bite to eat at The Grille, a bistro that serves American cuisine
  • Cooked-to-order breakfast served daily for a fee
  • WiFi for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Steps from Baltimore Convention Center and 8 minutes on foot from Oriole Park at Camden Yards
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There are 2 restaurants on site, as well as a nearby snack bar/deli and a nearby corner/local shop. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and 17 meeting rooms.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 22854 square feet (2123 square metres) and includes a conference centre. A 24-hour fitness centre, a terrace, and gift shops/newsstands are also featured at the business-friendly Sheraton Inner Harbor Hotel. Parking is available for a fee.

This 3.5-star Baltimore hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast on weekdays from 6:30 AM and 10:00 AM.
The Grille – This bistro specialises in American cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Mortons, The Steakhouse – This steakhouse specialises in American cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 12.95 per day)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Covered parking on site (USD 40 per night; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 15 to 20 per person
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Mortons, The Steakhouse
  • The Grille

Things to do

  • 24-hour gym
  • Books

Family friendly

  • Cot (surcharge)
  • Grocery/convenience store
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 17 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (22,854 square foot of space)

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar near toilet (91 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (81 centimetre wide door)
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 100% renewable energy
  • 15 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Cot (surcharge)
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Express check-in available

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per accommodation (varies based on length of stay)
  • Weight limit: 40 lb per pet
  • Food and water bowls are available
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20 per stay.
  • Cots (infant beds) are available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 15.00 to 20 per person
  • Fee for in-room wireless Internet: USD 12.95 per day (rates may vary)
  • Covered self-parking fee: USD 40 per night (in/out privileges)
  • Pet fee: USD 150 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Cots (infant beds) are available for an additional fee
  • Rollaway bed fee: USD 20 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Sheraton Inner Harbor Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 509 out of 1001 reviews
Rating 8 - Good. 242 out of 1001 reviews
Rating 6 - Okay. 127 out of 1001 reviews
Rating 4 - Poor. 71 out of 1001 reviews
Rating 2 - Terrible. 52 out of 1001 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Mark

Stayed 1 night in Oct 2025

8/10 Good

Scott

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was excellent.
Stayed 2 nights in Oct 2025

2/10 Terrible

Tanajah

Stayed 2 nights in Oct 2025

10/10 Excellent

Lisa

Stayed 1 night in Oct 2025

2/10 Terrible

Chris

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities

Worst breakfast!

Rooms are comfortable, but tired. Carpets in the rooms grubby and dirty, for example. The breakfast is the worst! Sausage so hard we used one to steady the wobbly table. Pick out the rotting fruit from the strawberries, and the longest wait for any ordered food from the kitchen. After seeing 2 lots of pancakes sitting to be served for 10 minutes, I went myself to ask the chef if they were ours (they were), and my kids didn't eat them as dry and crumbling. Horrible experience, and if it wasn't so convenient for the Ravens this hotel would go under.As a Marriott Bonvoy Elite member it saddens me, but we'll stay elsewhere next time.
Stayed 1 night in Oct 2025

8/10 Good

Joseph

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2025

6/10 Okay

Buffy

Stayed 1 night in Oct 2025

8/10 Good

Vincent

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

4/10 Poor

Jordan

Disliked: Cleanliness, property conditions & facilities, room comfort
The hotel is very old and wasn’t very clean
Stayed 1 night in Sep 2025

4/10 Poor

Ric

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Outdated
Stayed 1 night in Oct 2025

8/10 Good

Michael

Stayed 1 night in Oct 2025

4/10 Poor

Danielle

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
They failed to inform us that our room connected to another room so we were stuck in a room with adjoining door to our neighbor. The smell of marijuana and cigarettes blew through the vents all night. The worst part was being lied to that the parking was good for 24 hours during check in. At check out they claimed it was not. When I spoke with a supervisor she said it would be waived and I had the additional time with no charge. Later after check out I was then charged the extra fee. There was nothing about this hotel that was redeeming.
Stayed 1 night in Oct 2025

2/10 Terrible

Kathy

Disliked: Cleanliness, staff & service, property conditions & facilities
Manager Tiffany and Krystal were rude dismissive and very unhelpful when I asked why my card was charged an additional 333 plus an additional 150. They couldn’t give me explanation I had to file a police report call my bank and call Sheraton corporate. I was discriminated due to my disability and skin color aswell as theft due to unauthorized charges which they refused to reimburse me or explain where those charges came from.
Stayed 1 night in Oct 2025

6/10 Okay

Robert, Arverne

Liked: Staff & service
Nice staff, escalators did not work, great size room
Stayed 1 night in Sep 2025

10/10 Excellent

Hope

👍
Stayed 1 night in Oct 2025

8/10 Good

Peter

Stayed 1 night in Sep 2025

8/10 Good

Krystina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As expected. No complaints.
Stayed 2 nights in Sep 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities
All good
Stayed 1 night in Sep 2025

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room but very warm
Stayed 2 nights in Sep 2025

8/10 Good

rosemary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Octavio J

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for any Ravens or Orioles games.
Stayed 1 night in Sep 2025

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All around it was very good. Great downtown location.
Stayed 2 nights in Sep 2025

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Plenty of places to walk to.
Stayed 3 nights in Sep 2025

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were welcoming. The room was clean however it was a little noisy (from the vent and a banging sound near the window). The food was fresh and tasty. The location is great and very close to the harbour. Overall it was a great experience and I will definitely come back.
Stayed 1 night in Sep 2025

4/10 Poor

Hakim

Travelled with family
Everything is sub par. From the room to the front of the hotel outside. I've never seen so much trash just randomly in the front of a hotel. The room as ok but very outdated. They view is nice though, if you are on the upper floors.
Stayed 1 night in Jun 2025