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The Capital Residence Suites

3.5 star property

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Photo gallery for The Capital Residence Suites

Family Suite, 2 Bedrooms | In-room dining
Family Suite, 2 Bedrooms | Living area | 32-inch LCD TV with cable channels, TV
Front of property
Lobby sitting area
View from room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Laundry room

Explore the area

View in a map
Simpang 2, Lot 21027, Kg Berangan, Bandar Seri Begawan, BS8211
  • Place, Royal Regalia Museum
    ‪5 min walk‬
  • Place, Sultan Omar Ali Saifuddien Mosque
    ‪10 min walk‬
  • Place, Tasek Lama Recreational Park
    ‪3 min drive‬
  • Airport, Bandar Seri Begawan (BWN-Brunei Intl.)
    ‪10 min drive‬

Room options

View all photos for Family Suite, 2 Bedrooms

Family Suite, 2 Bedrooms | In-room dining

Family Suite, 2 Bedrooms

8.0 out of 10
Very good
(1 review)
  • 75 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Twin

Superior Twin | Individually furnished, iron/ironing board, free WiFi, bed sheets

Superior Twin

7.6 out of 10
Good
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Queen

Superior Queen | Individually furnished, iron/ironing board, free WiFi, bed sheets

Superior Queen

8.8 out of 10
Excellent
(14 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe King

Deluxe King | View from room

Deluxe King

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premier Deluxe Room

Premier Deluxe Room | Individually furnished, iron/ironing board, free WiFi, bed sheets

Premier Deluxe Room

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Apartment

Standard Apartment | Individually furnished, iron/ironing board, free WiFi, bed sheets

Standard Apartment

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

The Capital Residence Suites

This smoke-free hotel features a restaurant, concierge services and dry cleaning. Free WiFi in public areas, free self parking and a free airport shuttle are also provided. Additionally, laundry facilities, a 24-hour front desk and express check-out are on-site.
The Capital Residence Suites offers 44 air-conditioned accommodations with complimentary bottles of water and a hairdryer. Each accommodation is individually furnished. 32-inch LCD televisions come with cable channels.

Bathrooms include a shower and complimentary toiletries. This Bandar Seri Begawan hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Our customers tell us that they can't get enough of the helpful staff at The Capital Residence Suites. During your stay, you're just a quick walk from Royal Regalia Museum. Free WiFi in public areas, free self-parking and a free round-trip airport shuttle are available.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Within a 15-minute walk of Royal Regalia Museum and Sultan Omar Ali Saifuddien Mosque
  • Free airport shuttle service
There's a restaurant on site. WiFi is free in public spaces. A roundtrip airport shuttle is free (available 24 hours). Multilingual staff, tour/ticket assistance, and concierge services are also featured at The Capital Residence Suites. Limited free parking is available on a first-come, first-served basis.

This 3.5-star Bandar Seri Begawan hotel is smoke free.

The Capital Residence Suites has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle at scheduled times and on request
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Individual furnishings
  • Iron/ironing board on request

Policies

Check-in

Check-in time starts at 2:00 PM

Minimum check-in age - 18

Check-out

Check-out before noon

Late check-out subject to availability

Late check-out fee: BND 50

Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for BND 40.0 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: BND 5 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: BND 50 (subject to availability)
  • Rollaway bed fee: BND 40.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
The Capital Residence Suites offers transfers from the airport. Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
Property Registration Number JKP/LEU/PPPP/2017/5H

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Alcohol isn't served at The Capital Residence Suites.

Property is also known as

Capital Residence

Capital Residence Suites

Capital Residence Suites Aparthotel Bandar Seri Begawan

Capital Residence Suites Bandar Seri Begawan

Capital Residence Suites Aparthotel

The Capital Residence Suites Hotel

The Capital Residence Suites Bandar Seri Begawan

The Capital Residence Suites Hotel Bandar Seri Begawan

The Capital Residence Suites Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 321 out of 606 reviews
Rating 8 - Good. 214 out of 606 reviews
Rating 6 - Okay. 50 out of 606 reviews
Rating 4 - Poor. 12 out of 606 reviews
Rating 2 - Terrible. 9 out of 606 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Jenny Bark Ming

Travelled with family
Liked: Cleanliness
Friendly and helpful staff. We were in transit for 19hrs in Brunei. Our flight delayed and reached past midnight but the staff still waited and picked us up at airport. We had simple buffet breakfast at hotel. Then had city tour 9.40am - 3pm. Then sent us to airport. The bed was comfortable and room was clean. There was hot and cold water dispenser in the room. Thank you for all the complimentary services, it made our transit and first visit to Brunei an enjoyable and memorable one.
Stayed 1 night in Feb 2026

8/10 Good

Yan

Liked: Cleanliness, staff & service, amenities
The airport shuttle was super convenient and really helped us out. Breakfast was pretty basic. After getting completely soaked in the rain, we asked for some extra towels—there were only two bath towels and two small washcloths in the room. To our surprise, they actually charge for extra towels! Definitely not what we expected.
Stayed 1 night in Jan 2026

10/10 Excellent

Rachael, Webster

Liked: Cleanliness, amenities, property conditions & facilities
The staff was friendly and helpful. Airport transportation was provided . The hotel had tours available which I enjoyed. The driver for the excursion was funny and knowledgeable.
Stayed 2 nights in Jan 2026

10/10 Excellent

Yang

Liked: Cleanliness, amenities, property conditions & facilities
Free shuttle to the airport was great, and walk-able distance to major tourist sites
Stayed 2 nights in Oct 2025

4/10 Poor

Manfred

Disliked: Amenities, property conditions & facilities
Uncomfortable mattress, terrible breakfast not much positive to mention about this place!
Stayed 2 nights in Jan 2026

10/10 Excellent

Shameel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice friendly hotel a short walk from the centre of town. Airport pickup and drop off was great, a very useful feature. Clean, large room. City was very safe in general. Quite decent buffet breakfast. Free tour of city is basically dropping you off at various sites but it's a good free service.
Stayed 4 nights in Dec 2025

10/10 Excellent

Parveen, Hagerstown

Liked: Cleanliness, staff & service, property conditions & facilities
The airport shuttle was easy to find. The manager and the Starr were very helpful. City tour arranged free by the hotel is a very nice gesture.
Stayed 2 nights in Nov 2025

10/10 Excellent

Masayuki

Liked: Cleanliness, property conditions & facilities
everythings are nice
Stayed 1 night in Nov 2025

8/10 Good

Aneesa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
This is a real travellers hotel. They have 2 buildings, the first one where you checkin and long term residents stay there. The sexond building is for tourists. The hotel offers a free airport transfer service so remember to book in advance otherwise it will cost you around 10BND each way via Dart. The breakfast is really poor but that doesnt matter because of the benefit of the transfer and most importantly the hotel offers a free day tour of the highlight. Boy-ok was our guide and he was fantastic. The power in the shower was great and we slept comfortably on the beds. This is not a glamorous hotel but it is an authentic travellers hotel and i would recommend this is you're okay to go without the luxuries. The only thing i would suggest an improvement on is making sure that the room has AC turned on prior to a customer's stay as it gets really hot and it takes a while for the room to cool down.
Stayed 2 nights in Oct 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. In the center of the city. Staff is very helpful. Shower was hot, room was comfortable and clean. AC and WiFi are good
Stayed 1 night in Sep 2025

2/10 Terrible

Caleigh

Disliked: Cleanliness, staff & service, property conditions & facilities
Customer service wasn't great.
Stayed 1 night in Aug 2025

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

maria

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The rooms were hot because the ac needs a key to turn on. It takes over an hour to cool the room. The faucet leaked. There was a festival going on close to the hotel and it was very noisy on a Weekday night. The refrigerator froze my medicine. The front office and restaurant staff speak limited English. The restaurant is only open for breakfast. There’s a free tour but it’s not mentioned on website.
Stayed 2 nights in Jul 2025

10/10 Excellent

Dejan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, very professional and courteous. Conveniently located. Airport shuttle included in price. Even a day tour around the city, which wasn't originally advertised. Very pleasant two-day stay.
Stayed 2 nights in May 2025

10/10 Excellent

Don Heli

Liked: Cleanliness, amenities, property conditions & facilities
Good value for money. Breakfast, Airport Transfers and City tour included in the price. If you are planning to visit Ulu Temburong National Park day trip please speak to the staff. They arranged the tour for me for $155. Staff is friendly and helpful.
Stayed 5 nights in May 2025

6/10 Okay

Jay

Liked: Cleanliness, staff & service, property conditions & facilities

Great for Millennials, Gen X and back packers

Staff was great, helped us with changing accommodations, car rentals, et cetera. A little off the beaten path, but safe. Great free tour - every day except Friday. Millennials, Gen X and back packers would be fine. A little tougher for Boomers.
Stayed 3 nights in Apr 2025

6/10 Okay

Jason

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property was ok for a stop over accommodation
Stayed 1 night in Apr 2025

8/10 Good

George

Location was not convenient
Stayed 5 nights in Apr 2025

10/10 Excellent

Mokhtar, STERLING

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly stuff.
Stayed 1 night in Feb 2025

8/10 Good

Lorrie

Liked: Staff & service, room comfort

The Staff and Location are the Best!

Someone from my adventure travel group recommended this property to stay, so truly there were no surprises as I was briefed in advance. The condition of the property was average. But where this place shines is the staff is wonderful and helpful. Also a huge benefit are the free transportation options for the airport and for local sightseeing and the walking distance to the waterfront is fantastic. I also enjoyed having the breakfast being included. I don't need a fancy hotel, just friendly, comfortable and safe. I would definitely stay here again.
Stayed 2 nights in Feb 2025

10/10 Excellent

Mokhtar, STERLING

Liked: Cleanliness, amenities, property conditions & facilities
Very professional stuff very friendly. Special thanks to Ms. Fai, she was so patient with me 😀 she helped to coordinate my trip to Miri and inshallah back.
Stayed 2 nights in Feb 2025

10/10 Excellent

Noel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Hana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant stay

Helpful staff, provided airport transfers, the property was very clean , easy and walkable distance to all places of interest, great for solo travellers
Stayed 2 nights in Oct 2024

10/10 Excellent

David, Clifton

Travelled with family
Liked: Amenities
Driving and airport arrival assistance by employees Boy and Sarafuddin was excellent.
Stayed 2 nights in Jan 2025