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Banff Caribou Lodge and Spa

3.5 star property
VIP Access

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Photo gallery for Banff Caribou Lodge and Spa

Property entrance
Corner Suite with Spa Bath | Living area | Flat-screen TV
Indoor spa tub
Restaurant
Corner Suite with Spa Bath | Room amenity

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi

Explore the area

View in a map
521 Banff Ave, Box 1070, Banff, AB, T1L 1H8
  • Place, Banff National Park
    ‪1 min walk‬
  • Place, Victoria Glacier
    ‪1 min walk‬
  • Place, Banff Lake Louise Tourism Bureau
    ‪13 min walk‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Superior Room, 2 Queen Beds

Premium bedding, in-room safe, iron/ironing board, free WiFi

Superior Room, 2 Queen Beds

8.4 out of 10
Very good
(108 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Corner Suite with Spa Bath

Corner Suite with Spa Bath | Premium bedding, in-room safe, iron/ironing board, free WiFi

Corner Suite with Spa Bath

9.6 out of 10
Exceptional
(15 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Premium bedding, in-room safe, iron/ironing board, free WiFi

Standard Room, 1 King Bed

8.4 out of 10
Very good
(72 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Premium bedding, in-room safe, iron/ironing board, free WiFi

Superior Room, 1 King Bed

8.8 out of 10
Excellent
(45 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Premium bedding, in-room safe, iron/ironing board, free WiFi

Standard Room, 2 Double Beds

8.6 out of 10
Excellent
(45 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Premium bedding, in-room safe, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(89 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Superior Room, 2 Queen Beds, Balcony

Superior Room, 2 Queen Beds, Balcony | Premium bedding, in-room safe, iron/ironing board, free WiFi

Superior Room, 2 Queen Beds, Balcony

8.6 out of 10
Excellent
(67 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Superior Room, 1 King Bed, Balcony

Superior Room, 1 King Bed, Balcony | Premium bedding, in-room safe, iron/ironing board, free WiFi

Superior Room, 1 King Bed, Balcony

8.8 out of 10
Excellent
(3 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible

Standard Room, 2 Queen Beds, Mobility Accessible | Premium bedding, in-room safe, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Mobility Accessible

  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Superior King Room Balcony

Premium bedding, in-room safe, iron/ironing board, free WiFi

Superior King Room Balcony

  • Sleeps 2
  • Free Wi-Fi

View all photos for Superior Two Queen Room with Balcony

Premium bedding, in-room safe, iron/ironing board, free WiFi

Superior Two Queen Room with Balcony

  • Sleeps 4
  • Free Wi-Fi

View all photos for Standard Two Queen Room

Premium bedding, in-room safe, iron/ironing board, free WiFi

Standard Two Queen Room

  • Sleeps 4
  • Free Wi-Fi

View all photos for Standard King Room

Premium bedding, in-room safe, iron/ironing board, free WiFi

Standard King Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Superior Two Queen Room

Premium bedding, in-room safe, iron/ironing board, free WiFi

Superior Two Queen Room

  • Sleeps 4
  • Free Wi-Fi

View all photos for Superior King Room

Premium bedding, in-room safe, iron/ironing board, free WiFi

Superior King Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Corner Loft Suite with Jetted Tub

Premium bedding, in-room safe, iron/ironing board, free WiFi

Corner Loft Suite with Jetted Tub

  • Sleeps 2
  • Free Wi-Fi

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About this property

Banff Caribou Lodge and Spa

A full-service spa, a restaurant and a fitness centre are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a sauna and a hot tub are on-site.
Banff Caribou Lodge and Spa offers 190 accommodations with a safe and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with cable channels.

Bathrooms include complimentary toiletries and hairdryers. This Banff hotel provides complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and fans. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a hot tub, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Red Earth Spa has 6 treatment rooms, including rooms for couples. Services include facials, body treatments and manicures and pedicures. The spa is equipped with a hot tub. The spa is open daily.
Banff Caribou Lodge and Spa's great location gets high marks from our customers. During your stay, you're just a quick walk from Victoria Glacier. Features include free WiFi in public areas and free self-parking, plus a full-service spa. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Treat yourself to facials, manicures and pedicures or body treatments at Red Earth Spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a sauna and yoga classes
  • Guests like the accommodation for the comfy beds, spaciousness and overall comfort
  • 2.1 mi (3.4 km) from Tunnel Mountain and 5.9 mi (9.4 km) from Lake Minnewanka
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Banff Caribou Lodge and Spa offers its guests a full-service spa, a hot tub, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre and 2 meeting rooms are available. Event space at this hotel measures 765 square feet (71 square metres) and includes conference space. A fitness centre, spa services, and a vending machine are also featured at Banff Caribou Lodge and Spa. Free self parking is available.

This 3.5-star Banff hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7 AM to 11 AM.
Banff Caribou Lodge and Spa has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Ski shuttle nearby
  • Free self parking on site
  • Limited on-site self parking
  • Onsite parking options include a garage

Food and drink

  • Daily full breakfast available 7 AM to 11 AM for a fee: CAD 15 to 30 for adults and CAD 10 to 20 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Sauna
  • Ski passes
  • Ski storage
  • Yoga classes

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 765 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • In a national park
  • In the mountains

Full-service spa

  • 6 treatment rooms
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • Banquet hall
  • Built in 1993
  • Fireplace in lobby
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Fan
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime

Minimum check-in age - 18

Check-out

Check-out before 11 AM

Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 30 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 15.00 to 30.00 for adults and CAD 10.00 to 20.00 for children
  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Banff Caribou

Banff Caribou Lodge

Caribou Banff

Caribou Banff Lodge

Caribou Lodge

Caribou Lodge Banff

Banff Caribou Hotel Banff

Banff Caribou Lodge And Spa

Banff Caribou Lodge and Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1768 out of 3263 reviews
Rating 8 - Good. 844 out of 3263 reviews
Rating 6 - Okay. 431 out of 3263 reviews
Rating 4 - Poor. 137 out of 3263 reviews
Rating 2 - Terrible. 83 out of 3263 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Keira

Stayed 2 nights in Feb 2026

6/10 Okay

Tammy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Microwave in room so don’t have to eat out
Stayed 3 nights in Feb 2026

10/10 Excellent

Christopher

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Room was good, pool was good, staff was friendly. Nothing exceptional but overall was good and the price was right
Stayed 1 night in Feb 2026

10/10 Excellent

Jamie

Stayed 1 night in Feb 2026

8/10 Good

Tanja

Travelled with partner
Comfortable rooms and great staff. Very clean. Good location.
Stayed 1 night in Feb 2026

8/10 Good

Candice, Calgary

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great staff. Decent room. Overall nice hotel.
Stayed 1 night in Dec 2025

10/10 Excellent

Amanda

Liked: Cleanliness, amenities, property conditions & facilities
We love the hot tub
Stayed 1 night in Jan 2026

10/10 Excellent

Tane

Liked: Cleanliness, staff & service, amenities
Excellent service and great location.
Stayed 1 night in Feb 2026

6/10 Okay

Pamela

Travelled with family
Disliked: Amenities
Staff was amazing. The hotel looks tired. Needs to be updated.
Stayed 2 nights in Feb 2026

6/10 Okay

Greg

Disliked: Amenities
Room was ok. Seems a little worn. Could have used a new shower head. Like the Rocky Mountain soap, cream and shampoo/conditioner. Bed was comfortable. TV bit old/small but worked.
Stayed 1 night in Feb 2026

10/10 Excellent

ty

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean room nice pool and sauna set up
Stayed 2 nights in Jan 2026

10/10 Excellent

Stephen

Stayed 1 night in Feb 2026

6/10 Okay

Kendra

Travelled with family
Liked: Cleanliness, property conditions & facilities
No bathroom fan. Lights are in a weird spot. Pool was shut down during our stay. Chose this hotel for its pool. Disappointing.
Stayed 1 night in Feb 2026

8/10 Good

kianna

Spa was lovely
Stayed 2 nights in Feb 2026

8/10 Good

Daniel

Stayed 2 nights in Feb 2026

8/10 Good

Trevor

Stayed 2 nights in Feb 2026

6/10 Okay

shawn

Liked: Cleanliness, amenities
Pros: good location, shuttle to ski hills, good restaurant for dinner, nice hot pool, comfy bed, easy parking in garage. Cons: hockey team stayed two of my three nights. Loud running groups of people all evening till late despite calling front desk. Pools open late so guests coming back to room 10:30 pm loud in hall next to my room. Noisy and loud hard for skiers who need sleep and get up early. Fridge froze my food but hotel replaced it right away. Bathroom fixtures need some repair. Decor is worn. I wouldn’t stay here again due to noise.
Stayed 3 nights in Feb 2026

10/10 Excellent

Devin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Exceptional! Great location Wonderful staff Accommodations were 👌
Stayed 2 nights in Jan 2026

8/10 Good

Nancy

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Rooms are a bit tired - but clean and staff was great
Stayed 4 nights in Jan 2026

6/10 Okay

Randolph

Stayed 4 nights in Feb 2026

10/10 Excellent

Douglas

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean quiet room facing a small courtyard was excellent. Having the lounge and restaurant downstairs was great. Underground parking was a bonus. Great value for the money.
Stayed 1 night in Feb 2026

8/10 Good

Jan

Liked: Cleanliness, staff & service, amenities
Clean room, toiletrie
Stayed 1 night in Feb 2026

10/10 Excellent

Nicole

Great
Stayed 2 nights in Jan 2026

6/10 Okay

Tim

Travelled with family
Disliked: Amenities, property conditions & facilities
This property needs an upgrade. Wall paper was coming off the wall
Stayed 5 nights in Jan 2026

10/10 Excellent

ma christhia

Travelled with family
Liked: Cleanliness, property conditions & facilities
room was cleaned and the staffs are friendly, accommodating and very helpful.
Stayed 1 night in Jan 2026