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Charltons Banff

3.0 star property

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Photo gallery for Charltons Banff

Cozy seating area with a fireplace, leather armchair, and reading nook.
Welcome to Charltons, a stylish hotel with a modern entrance and beautifully landscaped surroundings.
Relax in a spacious room with a large bed, flat-screen TV, and mountain views.
Relax on the patio with a round table and four chairs, shaded by a large umbrella, overlooking the surrounding mountains.
Welcome to Charltons, where guests can check in and enjoy a warm atmosphere.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking available
  • Pet-friendly
  • Housekeeping
  • Free WiFi

Explore the area

Map
513 Banff Ave, Banff, AB, T1L1B4
  • Banff National Park Information Centre
    ‪12 min walk‬
  • Banff Lake Louise Tourism Bureau
    ‪13 min walk‬
  • Banff Centre for Arts and Creativity
    ‪14 min walk‬

Room options

View all photos for Suite

Cozy retreat with a neatly made bed, nightstand, and bench, set against a patterned backdrop.

Suite

8.2 out of 10
Very good
(23 reviews)
  • 2 bedrooms
  • Sleeps 4
  • 2 Single Beds and 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed

Enjoy a restful stay in this cozy room featuring a large bed, two bedside tables, a desk, and a window with curtains.

Deluxe Room, 1 Queen Bed

8.2 out of 10
Very good
(23 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Queen Beds

Two single beds with white linens and dark headboards, accompanied by bedside tables and lamps, a comfortable armchair, and a small desk.

Deluxe Room, 2 Queen Beds

8.8 out of 10
Excellent
(34 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Loft

Cozy living room with a fireplace, sofa, and coffee table, featuring a wooden ceiling and a door with a window.

Loft

8.2 out of 10
Very good
(56 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Non Smoking

Relax in a cozy retreat with a large bed, bedside table, and artwork.

Junior Suite, 1 King Bed with Sofa bed, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 2 Queen Beds, Mountain View

Two large beds with striped bedding and a throw blanket, accompanied by bedside tables and lamps, offer a comfortable retreat.

Deluxe Room, 2 Queen Beds, Mountain View

9.2 out of 10
Wonderful
(14 reviews)
  • 28 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Relax in the reception area with leather sofas and a cozy seating space.

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  • Hot tub
  • Pet-friendly
  • Parking included
4.0 out of 5, Very good, (2370)
The price is CHF 349
for 1 room
includes taxes & fees
20 Aug - 21 Aug
Banff Rocky Mountain Resort

About this property

Charltons Banff

Hotel in Banff, near Banff Centre for Arts and Creativity
This smoke-free hotel features self parking, free use of bicycles and gas grills. WiFi in public areas is free. Other amenities include a fireplace at reception and a front desk safe.
Charltons Banff offers 65 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and complimentary bathrobes. Beds feature premium bedding. 37-inch LCD televisions come with cable channels.

Bathrooms include complimentary toiletries and hairdryers. This Banff hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include complimentary bicycles.

Children aged under 17 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Charltons Banff. During your stay, you're just a quick walk from Victoria Glacier. Free WiFi in public areas and self-parking (surcharge) are available.
  • Free WiFi
  • Self-parking available for a fee
  • Amenities include a front desk safe, a terrace and a fireplace at reception
  • On-site recreation includes complimentary bicycles
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Within a 15-minute walk of Banff National Park Information Centre and Banff Lake Louise Tourism Bureau
  • Dogs welcome for a fee (restrictions apply)
Charltons Banff offers its guests a terrace, barbecue grills, and a fireplace in the lobby. WiFi is free in public spaces. Charltons Banff also features a front desk safe and a water dispenser. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Banff hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Ski shuttle nearby
  • Parking on site (CAD 15.70 per night; includes in/out privileges)
  • Limited on-site parking

Things to do

  • Free bicycle rentals
  • Ski passes

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)

Outdoors

  • Barbecue grill
  • In a national park
  • In the mountains
  • Terrace

Accessibility

  • No lift

More

  • 3 floors
  • Fireplace in lobby
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)

Entertainment

  • 37-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Access via exterior corridors
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 7:00 AM - 11 PM
Front desk staffed during limited hours
If you arrive at the property after hours, you'll need to check in at an alternative location: [Banff Inn 501 Banff Ave, Banff, AB T1L 1A9]
For any questions, please contact the property using the information on the booking confirmation
Guests arriving between 11 PM and 6:30 AM can use the exterior telephone beside the lobby door for check-in assistance.

Renovations and closures

The following facilities or services will be unavailable from March 26 2025 to December 31 2025 (dates subject to change):
  • Recreation facilities
  • Hot tub
  • Swimming pool

Access methods

Front desk (limited hours)

Pets

  • Pets: CAD 25 per pet, per night
  • Only dogs are allowed
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: CAD 15.70 per night (in/out privileges)
  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7:00 AM - 11 PM.
Guests arriving after hours will need to go to the following location to check in: Banff Inn 501 Banff Ave, Banff, AB T1L 1A9
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Charlton's Cedar Court
Charlton's Cedar Court Banff
Charlton's Cedar Court Hotel
Charlton's Cedar Court Hotel Banff
Charlton`s Cedar Court Hotel Banff
Charltons Cedar Court Banff
Charltons Cedar Court Hotel Banff
Charltons Banff Hotel
Charltons Hotel
Charltons Banff
Charltons
Charltons Banff Hotel
Charltons Banff Banff
Charltons Banff Hotel Banff

Charltons Banff Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 437 out of 1006 reviews
Rating 8 - Good. 316 out of 1006 reviews
Rating 6 - Okay. 145 out of 1006 reviews
Rating 4 - Poor. 69 out of 1006 reviews
Rating 2 - Terrible. 39 out of 1006 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Darlene

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool and hot were not available - no notice until check in. Fireplace didn’t work Glass surround for loft was dirty
Stayed 1 night in May 2025

10/10 Excellent

Judith

Stayed 2 nights in Apr 2025

6/10 Okay

NORMAN

Stayed 3 nights in Apr 2025

10/10 Excellent

Rommer

The bedroom is at the top of the living room
Stayed 1 night in Apr 2025

10/10 Excellent

Shiela Mae

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

Raman

Liked: Cleanliness, staff & service, property conditions & facilities
Place was nice and clean, staff was very accommodating. Let me leave the luggage before check in time. Big help
Stayed 1 night in May 2025

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms clean
Stayed 3 nights in May 2025

10/10 Excellent

Ophelia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2025

2/10 Terrible

Bryan

Disliked: Cleanliness, staff & service, property conditions & facilities
Front counter guy although nice to deal with had a BO issue. Room is extremely dated and the heat was cranked and I could not cool down my room for 2 days.
Stayed 2 nights in Apr 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Nice employees
Stayed 2 nights in Apr 2025

10/10 Excellent

Giovanni

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful. Room was small but cozy and well laid out. Bathroom was modern and very attractive. Close to other hotels and restaurants and short walk to the main strip.
Stayed 2 nights in Apr 2025

8/10 Good

Maribel

Liked: Staff & service, property conditions & facilities
The staff was nice and it’s close to banf town easy to walk around and accessible.the place was good
Stayed 1 night in May 2025

8/10 Good

Karanvir Singh

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay at a fair price
Stayed 1 night in Apr 2025

6/10 Okay

Todd

Travelled with family
Liked: Cleanliness, staff & service
Nicevstat
Stayed 2 nights in Apr 2025

10/10 Excellent

Jan

Stayed 1 night in May 2025

6/10 Okay

Karen

Travelled with pets, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
I found the one person on front desk not very friendly. Otherwise, a safe quiet place to lay your head.
Stayed 1 night in Apr 2025

8/10 Good

CONSTANTIN

Stayed 1 night in Apr 2025

4/10 Poor

Paul

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Ok but there are other options

This hotel is very tired - the photos may not necessarily represent what you get. It was okay for one night but for the price would not come back - there are many other options.
Stayed 1 night in Mar 2025

10/10 Excellent

Sarah

Liked: Cleanliness
Stayed 1 night in Apr 2025

6/10 Okay

Ya-shin

Disliked: Property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Bryan

Stayed 1 night in Apr 2025

8/10 Good

Lynett

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The room was nice but had a loft bedroom and small spiral stairs to go down to use the bathroom which at night was a little tricky in the dark. Hot tub not working but offered 2 other hotels we could use but kind of inconvenient. Overall a good stay.
Stayed 1 night in Apr 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Stayed 1 night in Apr 2025

4/10 Poor

Wheaton

Stayed 4 nights in Apr 2025

6/10 Okay

Verified traveller

Travelled with family
Disliked: Property conditions & facilities
Stayed 2 nights in Apr 2025