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Aparthotel

Hidden Ridge Resort

3.5 star property
VIP Access

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Outdoor spa tub
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Property grounds
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Premier Condo, 2 Bedrooms (Loft) | 1 bedroom, premium bedding, iron/ironing board, free WiFi

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Kitchen
  • Barbecue grill
  • Laundry

Explore the area

View in a map
901 Hidden Ridge Way, Banff, AB, T1L 1H8
  • Place, Banff National Park Information Centre
    ‪5 min drive‬
  • Place, Banff Lake Louise Tourism Bureau
    ‪6 min drive‬
  • Place, Tunnel Mountain
    ‪8 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Premier Loft (2 Bedroom Condo - with Game room)

Premier Loft (2 Bedroom Condo - with Game room) | Living room | Flat-screen TV, DVD player

Premier Loft (2 Bedroom Condo - with Game room)

  • 88 sq m
  • 2 bedrooms
  • Sleeps 8
  • 3 Queen Beds

View all photos for Premier Condo (2 Bedroom Loft- 4 Q)

Premier Condo (2 Bedroom Loft- 4 Q) | 1 bedroom, premium bedding, iron/ironing board, free WiFi

Premier Condo (2 Bedroom Loft- 4 Q)

  • 79 sq m
  • 2 bedrooms
  • Sleeps 8
  • 4 Queen Beds

View all photos for Premier Condo, 2 Bedrooms (Loft)

Premier Condo, 2 Bedrooms (Loft) | Private kitchen | Fridge, oven, stovetop, dishwasher

Premier Condo, 2 Bedrooms (Loft)

  • 79 sq m
  • 2 bedrooms
  • Sleeps 8
  • 3 Queen Beds

View all photos for Deluxe Condo, 1 Bedroom

Deluxe Condo, 1 Bedroom | 1 bedroom, premium bedding, iron/ironing board, free WiFi

Deluxe Condo, 1 Bedroom

  • 44 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Deluxe Condo, 1 Queen Bed

Deluxe Condo, 1 Queen Bed | 1 bedroom, premium bedding, iron/ironing board, free WiFi

Deluxe Condo, 1 Queen Bed

  • 37 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Condo, 1 Bedroom (Loft)

Deluxe Condo, 1 Bedroom (Loft) | 1 bedroom, premium bedding, iron/ironing board, free WiFi

Deluxe Condo, 1 Bedroom (Loft)

8.8 out of 10
Excellent
(3 reviews)
  • 63 sq m
  • 1 bedroom
  • Sleeps 8
  • 3 Queen Beds and 1 Double Sofa Bed

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About this property

Hidden Ridge Resort

Aparthotel with 2 hot tubs, near Banff Centre for Arts and Creativity
A sauna, coffee/tea in a common area and concierge services are available at this smoke-free aparthotel. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site. Each apartment provides a kitchen with a fridge, an oven, a stovetop and a dishwasher. For a bit of entertainment, a flat-screen TV comes with a DVD player, and guests can also appreciate conveniences, such as a sofa bed and a coffee/tea maker.
Hidden Ridge Resort offers 107 accommodations, which are accessible via exterior corridors and feature DVD players and coffee/tea makers. Rooms open to balconies or patios. This accommodation is furnished with double sofa beds. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Kitchens offer fridges, stovetops, kitchenware and utensils and dishwashers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include telephones along with free local calls (restrictions may apply). Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

2 hot tubs are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Hidden Ridge Resort's great location gets high marks from our customers. During your stay, you're just a quick walk from Surprise Corner. Features include free WiFi in public areas and free self-parking, plus 2 hot tubs. This aparthotel has 107 apartments over 2 floors. This property offers pet-friendly amenities, such as food and water bowls. Enjoy your stay with amenities like free WiFi and a kitchen in each apartment.
  • Each apartment offers a kitchen, a balcony or patio and a sofa bed
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a sauna, 2 hot tubs - and bicycles to rent
  • Guests have great things to say about the pool and the location
  • Just a 4-minute drive from Banff National Park Information Centre and 5 minutes from Banff Centre for Arts and Creativity
  • Local-area shuttle service available
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Hidden Ridge Resort offers its guests 2 hot tubs and a sauna. Public spaces have free WiFi. Barbecue grills, a vending machine, and tour/ticket assistance are also featured at Hidden Ridge Resort. Limited free parking is available on a first-come, first-served basis.

This Banff aparthotel is smoke free.

Property amenities

Ski

  • Cross-country skiing nearby
  • Ski area nearby
  • Ski equipment rentals nearby
  • Ski lessons nearby
  • Ski passes
  • Ski shuttle nearby
  • Snow tubing nearby
  • Snowboarding nearby

Pool/Spa

  • 2 hot tubs
  • Hot springs nearby
  • Sauna

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Ski shuttle nearby
  • Free covered self parking on site
  • Limited on-site parking
  • Onsite parking includes off-street options

Family friendly

  • Children stay free (see details)
  • Playground

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Hob
  • Oven
  • Refrigerator

Dining

  • Coffee and tea in common areas

Bedrooms

  • Bedroom
  • Double sofa bed
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Soap
  • Towels provided

Living spaces

  • Fireplace in lobby

Entertainment

  • DVD player
  • Flat-screen TV

Outdoor areas

  • Balcony/patio
  • Barbecue grill
  • Picnic area

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Comfort

  • Fan
  • Heating

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • Up to 23 kg per pet
  • Fee: CAD 30 per pet per night
  • Service animals exempt from fees
  • Pets allowed in specific rooms
  • Food and water bowls

Suitability/Accessibility

  • No lift
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • ATM
  • Concierge services
  • Free local calls
  • Housekeeping (daily)
  • Iron/ironing board on request
  • Luggage storage
  • Phone
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • In a national park
  • In the mountains

Things to do

  • Bicycle rentals
  • Ski passes
  • Bicycle rentals nearby
  • Boat tours nearby
  • Canoeing nearby
  • Hiking/biking trails nearby
  • Ice skating nearby
  • Kayaking nearby
  • Rafting nearby
  • Snowmobiling nearby
  • Snowshoeing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 107 units
  • 2 floors
  • 3 buildings
  • Access via exterior corridors
  • Bicycle rentals
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • LED lighting
  • Recycling

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 30 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hidden Ridge
Hidden Ridge Banff
Hidden Ridge Resort
Hidden Ridge Resort Banff
Hidden Ridge Hotel Banff
Hidden Ridge Resort Banff
Hidden Ridge Resort Aparthotel
Hidden Ridge Resort Aparthotel Banff

Reviews

Hidden Ridge Resort Reviews

8.6

Excellent

8.4/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 2351 out of 4675 reviews
Rating 8 - Good. 1461 out of 4675 reviews
Rating 6 - Okay. 553 out of 4675 reviews
Rating 4 - Poor. 212 out of 4675 reviews
Rating 2 - Terrible. 98 out of 4675 reviews

Reviews

8/10 Good

Sanghee

Travelled with family and small children
Liked: Amenities
A bit smaller than I expected, but it was good for our large family.
Stayed 2 nights in Jul 2025

10/10 Excellent

Jillesa

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Our stay was great, they had a kitchenette, a fireplace and it sleeps up to 6 people with the 2 queen beds and one double sized hide a bed. All the linens and beds were clean. The scenery is beautiful. Will be back
Stayed 2 nights in Jul 2025

10/10 Excellent

Nathalie Lyka

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
I wish The pool could have been bigger. But overall it was beautiful
Stayed 2 nights in Jul 2025

4/10 Poor

Christopher, Kirkland

Disliked: Cleanliness, amenities, property conditions & facilities
I feel people should know that this property is in dire need of deep cleaning and updating. I was stunned by the poor quality of the accommodations, especially relative to the price we paid. The carpet was filthy with huge stains all over it. The walls and doors were full of grime that could have been cleaned, but clearly has not been. Everything is extremely dated and old. I'm sure the unit has not been remodeled in decades and only cleaned at a surface level. Additionally, there is no temperature control in the summer unless you want to open ground floor windows, which does not feel safe overnight. Further, both windows were unlocked when we arrived, which we would not have known had we not opened them for a few minutes of fresh air. We spent as little time in the room as possible, which was disappointing since this was meant to be a nice break from an extended camping trip. On top of everything else, we returned to our room being unlocked -- front door not fully closed -- after being gone all day. The person who came to clean did not take the time to properly close the front door. I would not expect any of these problems for a hotel at this price point, even in an expensive city. We tried to cancel the second night of our reservation due to the negative experience, but did not receive any help from the property or Expedia. Both representatives said it was up to the other party, which just added to the frustration.
Stayed 2 nights in Jul 2025

8/10 Good

Erika

Travelled with family
Liked: Cleanliness, amenities
Quiet, removed from the busy area of Banff, great view from pool, and good service. The rooms are dated and need some renovations and the hot water system needs work.
Stayed 3 nights in Jul 2025

8/10 Good

Frances, union city

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Bryan

Stayed 3 nights in Jul 2025

8/10 Good

Scott

Liked: Cleanliness, amenities, property conditions & facilities
Good value for lots of space for a family.
Stayed 2 nights in Apr 2025

10/10 Excellent

RONALD

Liked: Cleanliness
Stayed 7 nights in Jul 2025

10/10 Excellent

Beth

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Our family loved our 3 story unit. It had a cabin vibe. The kids got their own rooms and we enjoyed the sleeping loft. The full kitchen was a huge help. The fireplace was cozy. The pool/hot pool has a phenomenal mountain view. Hidden Ridge Resort was a high point of our road trip. I highly recommend it and we would definitely stay here again.
Stayed 3 nights in Jul 2025

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, room comfort

Wonderful stay

Wonderful location and hot pools/ sauna. Apartment lodge had everything required for a family stay with the added enjoyment of a real log fire. Will definitely visit again when in Banff.
Stayed 2 nights in Jul 2025

8/10 Good

GEORGE

Travelled with family
Liked: Cleanliness, room comfort

Nice property

Best part is view from the pool area. There are many great amenities some rooms are better then others had to move once first room was dark and strong smell of the fireplace and it was summer time so it wasn’t being used. Price was a bit high for what we got.
Stayed 1 night in Jul 2025

8/10 Good

Heidi Loewen

Stayed 2 nights in Jul 2025

6/10 Okay

Paul

Disliked: Cleanliness
Stayed 2 nights in Jul 2025

6/10 Okay

Shanna

Travelled with family
Liked: Amenities
Disliked: Cleanliness
The room was spacious and had a nice view. The main downfall was the cleanliness. The bathrooms had dirty floors and walls were splash with something that obviously had never been whipped down. There were unfinished patched holes in the walls. It was dated but had it been clean it would have been fine. Jacuzzi with a great view was the highlight.
Stayed 2 nights in Jul 2025

8/10 Good

Kristen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great accomodation. Great location. The staff person at check in was rude and not very friendly. The only issue we had.
Stayed 2 nights in Jul 2025

10/10 Excellent

Melinda

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Spacious
Stayed 2 nights in Jul 2025

8/10 Good

Jim, White Rock

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Hidden Ridge Resort hit all the right notes for us. The staff were warm and welcoming from the moment we arrived, and the suite felt more like a mountain cabin than a hotel—big, comfortable, and complete with a real wood-burning fireplace that made the evenings feel extra special. Just sitting by the fire with that crisp mountain air drifting in was pure relaxation. It’s only 10 minutes from town, but it feels like you’re tucked away in your own little alpine world. We’d come back in a heartbeat.
Stayed 1 night in Jul 2025

6/10 Okay

Kat

Travelled with group
Liked: Amenities, property conditions & facilities
Beautiful area, staff were super friendly and helpful. The hot tub, cold pool and sauna are all outdoors and very nice. Only two complaints. Parking is extremely limited for the number of vehicles they would need to accommodate. Five of us stayed for a bachelorette weekend, one shower for a place that can host 6 people is not enough. Kitchen is extremely small, would be difficult if you wanted to actually use it for anything other than that fridge. Beautiful views, smallish accommodations, would likely not stay again with a group bigger than 3/4.
Stayed 3 nights in Jul 2025

2/10 Terrible

Saylee

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
We were quite disappointed with our stay at this condo. The unit was old and noticeably dated, with a strong musky odor that lingered throughout our visit. Upon arrival, we found that the trash from the previous guests had not been taken out, which was an unpleasant first impression. The sofa bed was very uncomfortable and uneven. I do not recommend this place.
Stayed 2 nights in Jul 2025

6/10 Okay

Cassandra Robyn

Travelled with family, Travelled with group
Disliked: Cleanliness
I loved that they offered under ground parking. Their outdoor hot tub was nice. The room really lacked cleanliness. The bathroom floor and tiles in the shower were very yucky and it really needs a deep clean. We also woke up with a wet floor in the bedroom due to all the rain outside. We told the staff about the wet floor but they didn’t seem to be too interested in getting it looked at. We were lucky our suit cases were on the other side of the room or they would of been very wet.
Stayed 3 nights in Jul 2025

10/10 Excellent

Darin

Liked: Cleanliness, amenities, property conditions & facilities
Great quiet location in Banff to unwind and enjoy great views from hot tub and sauna after day of hiking & exploring. The bus system gave good access to downtown Banff without having to worry about parking.
Stayed 3 nights in Jul 2025

10/10 Excellent

Jose

Liked: Cleanliness
Awesome place to stay and having an amazing staff. Highly recommended.
Stayed 2 nights in Jul 2025

8/10 Good

B

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location for views across Banff, easy walk into town or free bus service. Our living areas was a little dark due to the balcony overhang but spent most time out and about so not a real issue. Toiletries were lovely, bought some to bring home. Comfy bed and decent shower.
Stayed 4 nights in Jul 2025

10/10 Excellent

Marcin

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Jul 2025