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Aparthotel

Hidden Ridge Resort

3.5 star property
VIP Access

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Photo gallery for Hidden Ridge Resort

Terrace/patio
Lobby sitting area
Exterior
Fireplace
Lobby sitting area

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Kitchen
  • Parking included
  • Free Wi-Fi
  • Laundry room

Explore the area

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901 Hidden Ridge Way, Banff, AB, T1L 1H8
  • Place, Banff National Park
    ‪1 min walk‬
  • Place, Surprise Corner
    ‪8 min walk‬
  • Place, Banff National Park Information Centre
    ‪4 min drive‬
VIP Access
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  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Premier Loft (2 Bedroom Condo - with Game room)

Premier Loft (2 Bedroom Condo - with Game room) | Living room | Flat-screen TV, DVD player

Premier Loft (2 Bedroom Condo - with Game room)

  • 88 sq m
  • Sleeps 8
  • 3 Queen Beds

View all photos for Premier Condo (2 Bedroom Loft- 4 Q)

Premier Condo (2 Bedroom Loft- 4 Q) | Premium bedding, iron/ironing board, free WiFi, bed sheets

Premier Condo (2 Bedroom Loft- 4 Q)

  • 79 sq m
  • 1 bedroom
  • Sleeps 8
  • 4 Queen Beds

View all photos for Premier Condo, 2 Bedrooms (Loft)

Premier Condo, 2 Bedrooms (Loft) | Private kitchen | Fridge, oven, stovetop, dishwasher

Premier Condo, 2 Bedrooms (Loft)

  • 79 sq m
  • 1 bedroom
  • Sleeps 8
  • 3 Queen Beds

View all photos for Deluxe Condo, 1 Bedroom

Deluxe Condo, 1 Bedroom | Premium bedding, iron/ironing board, free WiFi, bed sheets

Deluxe Condo, 1 Bedroom

  • 44 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Deluxe Condo, 1 Queen Bed

Deluxe Condo, 1 Queen Bed | Premium bedding, iron/ironing board, free WiFi, bed sheets

Deluxe Condo, 1 Queen Bed

  • 37 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Condo, 1 Bedroom (Loft)

Deluxe Condo, 1 Bedroom (Loft) | Premium bedding, iron/ironing board, free WiFi, bed sheets

Deluxe Condo, 1 Bedroom (Loft)

8.8 out of 10
Excellent
(3 reviews)
  • 63 sq m
  • 1 bedroom
  • Sleeps 8
  • 3 Queen Beds and 1 Double Sofa Bed

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About this property

Hidden Ridge Resort

A sauna, coffee/tea in a common area and concierge services are available at this smoke-free aparthotel. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site. Each apartment provides a kitchen with a fridge, an oven, a stovetop and a dishwasher. For a bit of entertainment, a flat-screen TV comes with a DVD player, and guests can also appreciate conveniences, such as a sofa bed and a coffee/tea maker.
Hidden Ridge Resort offers 107 accommodations, which are accessible via exterior corridors and feature DVD players and coffee/tea makers. Rooms open to balconies or patios. This accommodation is furnished with double sofa beds. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Accommodation at this 3.5-star aparthotel has kitchens with fridges, stovetops, kitchenware and utensils and dishwashers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include telephones along with free local calls (restrictions may apply). Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

2 hot tubs are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Hidden Ridge Resort's great location gets high marks from our customers. During your stay, you're just a quick walk from Surprise Corner. Features include free WiFi in public areas and free self-parking, plus 2 hot tubs. This comfortable aparthotel has 107 apartments over 2 floors. This property offers pet-friendly amenities, such as food and water bowls. Enjoy your stay with amenities like free WiFi and a kitchen in each apartment.
  • Each apartment offers a kitchen, a balcony or patio and a sofa bed
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a sauna, 2 hot tubs - and a playground
  • Guests have great things to say about the pool and the helpful staff
  • Just a 4-minute drive from Banff National Park Information Centre and 5 minutes from Banff Centre for Arts and Creativity
  • Local-area shuttle service available
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Hidden Ridge Resort offers its guests 2 hot tubs and a sauna. Public spaces have free WiFi. Barbecue grills, a vending machine, and tour/ticket assistance are also featured at Hidden Ridge Resort. Limited free parking is available on a first-come, first-served basis.

This 3.5-star Banff aparthotel is smoke free.

Property amenities

Ski

  • Cross-country skiing nearby
  • Ski area nearby
  • Ski equipment rentals nearby
  • Ski lessons nearby
  • Ski passes
  • Ski shuttle nearby
  • Snow tubing nearby
  • Snowboarding nearby

Pool/Spa

  • 2 hot tubs
  • Hot springs nearby
  • Sauna

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Ski shuttle nearby
  • Free covered self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Family friendly

  • Children stay free (see details)
  • Playground

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Hob
  • Oven
  • Refrigerator

Dining

  • Coffee and tea in common areas

Bedrooms

  • Double sofa bed
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Soap
  • Towels provided

Living spaces

  • Fireplace in lobby

Entertainment

  • DVD player
  • Flat-screen TV

Outdoor areas

  • Balcony/patio
  • Barbecue grill
  • Picnic area

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Comfort

  • Fan
  • Heating

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • Up to 23 kg per pet
  • Fee: CAD 30 per pet per night
  • Service animals exempt from fees
  • Pets allowed in specific rooms
  • Food and water bowls

Suitability/Accessibility

  • No lift
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • ATM
  • Concierge services
  • Daily housekeeping
  • Free local calls
  • Iron/ironing board on request
  • Luggage storage
  • Phone
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • In a national park
  • In the mountains

Things to do

  • Bicycle rentals
  • Ski passes
  • Bicycle rentals nearby
  • Boat tours nearby
  • Canoeing nearby
  • Hiking/biking trails nearby
  • Ice skating nearby
  • Kayaking nearby
  • Rafting nearby
  • Snowmobiling nearby
  • Snowshoeing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 107 units
  • 2 floors
  • 3 buildings
  • Access via exterior corridors
  • Bicycle rentals
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • LED lighting
  • Recycling

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 30 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hidden Ridge
Hidden Ridge Banff
Hidden Ridge Resort
Hidden Ridge Resort Banff
Hidden Ridge Hotel Banff
Hidden Ridge Resort Banff
Hidden Ridge Resort Aparthotel
Hidden Ridge Resort Aparthotel Banff

Hidden Ridge Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 2507 out of 4919 reviews
Rating 8 - Good. 1512 out of 4919 reviews
Rating 6 - Okay. 570 out of 4919 reviews
Rating 4 - Poor. 225 out of 4919 reviews
Rating 2 - Terrible. 105 out of 4919 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

4/10 Poor

xiaolu

Stayed 1 night in Nov 2025

10/10 Excellent

Ethan

Room was clean, kitchen was well-equipped, and the grounds are
Stayed 4 nights in Dec 2025

10/10 Excellent

FUTING

Liked: Cleanliness, amenities
Great
Stayed 2 nights in Dec 2025

10/10 Excellent

Matthew

Stayed 5 nights in Dec 2025

10/10 Excellent

Benjamin

Liked: Cleanliness, amenities, property conditions & facilities
The staff were extremely pleasant and accommodating. Views from the hot tub were spectacular. Room was rustic and cozy. This place is great!
Stayed 2 nights in Dec 2025

10/10 Excellent

Reinhard

Stayed 1 night in Dec 2025

8/10 Good

Darren

Liked: Room comfort
No breakfast, hot tubs dirty, property needs a refresh
Stayed 2 nights in Dec 2025

10/10 Excellent

Jordan

Travelled with pets, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great staff, rooms were very clean, quiet area!
Stayed 1 night in Dec 2025

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, amenities
Yes we had a wonderful vacation in your place. Thanks a lot. Love the hot tub outside under the falling snow😍. Also the cabins were clean and the snow always removed and cleaned up. Thank you.
Stayed 3 nights in Dec 2025

8/10 Good

Winnie

Stayed 2 nights in Dec 2025

8/10 Good

Kleona

Travelled with partner
Liked: Amenities
The room was not that clean. There were spider webs on the walls and around the dining room light pendant. The environment around was beautiful, the staff was very nice and helpful.
Stayed 1 night in Dec 2025

8/10 Good

Celia

Travelled with family
Liked: Cleanliness, amenities
Pros. The unit was super clean and well presented and well appointed and check in was efficient. They provide complementary bus passes to downtown Banff, pool area was nice and clean. Cons. Our unit was dark even with lights on
Stayed 4 nights in Dec 2025

10/10 Excellent

Mariia

Stayed 1 night in Dec 2025

10/10 Excellent

Mark

Travelled with group
Liked: Cleanliness, room comfort
Hot tub was the highlight, having a wood burning fireplace was a close second.
Stayed 3 nights in Dec 2025

10/10 Excellent

sukjin

Liked: Cleanliness, amenities, property conditions & facilities
Everything is really good for us.
Stayed 1 night in Nov 2025

6/10 Okay

Courtney

Travelled with family
Liked: Amenities
Rooms are dated and could use a deep clean. We were missing a kitchen supplies as well as kindling for the fireplace.
Stayed 1 night in Dec 2025

6/10 Okay

MELISSA

Travelled with pets, Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
We had a dog friendly room for our two Bernese Mountain Dogs. We made them aware in advance that one of our dogs has mobility issues and a ground level room would be preferred. This could not be accommodated so we had to carry the 90lb dog up and down a set of 9 steep stairs to access the room. The room itself was mostly carpet, with the ice melt and slush it made it absolutely dirty. We moved a sitting chair to find chunks of dirt and debris. If we are paying extra for cleaning because we have dogs... than make it easier to keep the room clean. It would have been nice to have a small vacuum or carpet sweeper available. We had to run dishes through the dishwasher in order to use them, they looked liked they had just been rinsed and put away by the previous guest. The hot tub was always busy, there was a second larger warm pool, but too cool for anyone to use it. There was ice melt all around the door way and the stairs to the changing area... I have no idea where you are supposed to remove your shoes to keep the area clean.... I guess wear sandals right up to the hot tub edge. The location is great if you want to have your own food in the suite, but not ideal if you are planning to use Banff's restaurants. The location is right next to the campground so there are plenty of trails if you are staying with dogs.
Stayed 2 nights in Dec 2025

10/10 Excellent

Julian

Stayed 4 nights in Dec 2025

10/10 Excellent

Justin

Stayed 2 nights in Dec 2025

10/10 Excellent

Roman

Stayed 2 nights in Nov 2025

10/10 Excellent

Jung Sun

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Barbara

Travelled with group
Liked: Cleanliness, room comfort
First night it was not hot enough in the hot tub. Missed hearing music while soaking as well. Staff was excellent.
Stayed 3 nights in Dec 2025

10/10 Excellent

Tatiana

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful
Stayed 3 nights in Dec 2025

4/10 Poor

Peter

Travelled with pets, Travelled with partner
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Our first room smelt very badly of cigarette smoke and wasn’t clean, we then moved to another room that was badly damaged by fireplace smoke and had water damage along the ceiling, by then it was very late so we ended up staying for the night in that room and woke up with sore throats and so moved again as soon as we could in the morning to the third cabin that was at least surface clean and didn’t smell but one of the exterior doors didn’t seal properly and it was letting -25 degree air into the cabin the whole time. We had the furnace pretty high in order to complete with that. We were only staying 2 nights so told the staff about it but didn’t move as we just couldn’t be bothered anymore. Staff were pleasant, but we could tell they were getting a lot of unhappy customers as they seemed tired. It’s a very magical location in the winter with the snow and the views. Wish we had a better stay.
Stayed 2 nights in Dec 2025

10/10 Excellent

LILIBETH

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Such a lovely stay.We enjoy the hot pool. We will definetely be back.
Stayed 2 nights in Dec 2025