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The Fox Hotel and Suites

3.5 star property
VIP Access

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Photo gallery for The Fox Hotel and Suites

Indoor spa tub
Interior
Breakfast, lunch, dinner served; American cuisine
Bar (on property)
Front of property – evening/night

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Gym

Explore the area

View in a map
461 Banff Ave, Banff, AB, T1L 1H8
  • Place, Banff National Park
    ‪1 min walk‬
  • Place, Victoria Glacier
    ‪1 min walk‬
  • Place, Banff Lake Louise Tourism Bureau
    ‪12 min walk‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Standard Room

Standard Room | Premium bedding, in-room safe, blackout curtains, iron/ironing board

Standard Room

8.4 out of 10
Very good
(116 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Suite, 1 Bedroom (1 King)

Superior Suite, 1 Bedroom (1 King) | Premium bedding, in-room safe, blackout curtains, iron/ironing board

Superior Suite, 1 Bedroom (1 King)

9.0 out of 10
Wonderful
(74 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, 2 Bedrooms

Superior Suite, 2 Bedrooms | Living room | 32-inch LCD TV with cable channels, TV

Superior Suite, 2 Bedrooms

9.0 out of 10
Wonderful
(12 reviews)
  • 70 sq m
  • Sleeps 6
  • 4 Double Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Queen Bed

View all photos for Premium Loft (Suite)

Premium Loft (Suite) | Premium bedding, in-room safe, blackout curtains, iron/ironing board

Premium Loft (Suite)

9.2 out of 10
Wonderful
(31 reviews)
  • 44 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Loft, 1 Bedroom

Premium Loft, 1 Bedroom | Premium bedding, in-room safe, blackout curtains, iron/ironing board

Premium Loft, 1 Bedroom

8.8 out of 10
Excellent
(3 reviews)
  • 44 sq m
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Superior Room, 1 King Bed, Balcony

Superior Room, 1 King Bed, Balcony | Premium bedding, in-room safe, blackout curtains, iron/ironing board

Superior Room, 1 King Bed, Balcony

9.2 out of 10
Wonderful
(27 reviews)
  • Mountain view
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Hotel Room - 2 Doubles

Hotel Room - 2 Doubles | Premium bedding, in-room safe, blackout curtains, iron/ironing board

Hotel Room - 2 Doubles

8.0 out of 10
Very good
(76 reviews)
  • 21 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior 1 Bedroom Suite - 2 Double

Superior 1 Bedroom Suite - 2 Double | Premium bedding, in-room safe, blackout curtains, iron/ironing board

Superior 1 Bedroom Suite - 2 Double

8.4 out of 10
Very good
(64 reviews)
  • 46 sq m
  • Sleeps 4
  • 2 Double Beds

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About this property

The Fox Hotel and Suites

Mountain hotel with free parking, near Banff Centre for Arts and Creativity
Along with a restaurant, this smoke-free hotel has a fitness centre and a bar/lounge. Free WiFi in public areas, free self parking and a free area shuttle are also provided. Other amenities include a sauna, Access to hot tub and a business centre.
The Fox Hotel and Suites offers 116 accommodations, which are accessible via exterior corridors and feature a safe and coffee/tea makers. Beds feature premium bedding. 32-inch LCD televisions come with cable channels.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. This Banff hotel provides complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include Access to hot tub, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of The Fox Hotel and Suites's great location. During your stay, you're just a quick walk from Victoria Glacier. Enjoy features like free WiFi in public areas, free self-parking and a free area shuttle. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free self-parking
  • Enjoy American cuisine while dining at Chili’s Grill & Bar
  • Cooked-to-order breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and a sauna
  • Guests like the accommodation for the cleanliness, comfy beds and overall comfort
  • 11 minutes by foot from Banff Lake Louise Tourism Bureau and a 3-minute drive from Banff Centre for Arts and Creativity
  • Free local-area shuttle service
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
The Fox Hotel and Suites offers its guests Access to hot tub, a sauna, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and a meeting room. A vending machine, ski storage, and tour/ticket assistance are also featured at The Fox Hotel and Suites. Limited free parking is available on a first-come, first-served basis.

This 3.5-star Banff hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.
Chili’s Grill & Bar – This restaurant specialises in American cuisine and serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle
  • Ski shuttle nearby
  • Free covered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: CAD 14 to 20 for adults and CAD 14 to 20 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Chili’s Grill & Bar

Things to do

  • Gym
  • Hot tub
  • Sauna
  • Ski passes
  • Ski storage

Family friendly

  • Free area shuttle
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • In a national park
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • 4 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Access via exterior corridors
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 30 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 14 to 20 for adults and CAD 14 to 20 for children
  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Fox Banff
Fox Hotel
Fox Hotel Banff
Hotel Fox
Fox Hotel And Suites
Fox Hotel Suites Banff
The Fox Hotel Suites
The Fox Hotel Suites
The Fox Hotel and Suites Hotel
The Fox Hotel and Suites Banff
The Fox Hotel and Suites Hotel Banff

The Fox Hotel and Suites Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1589 out of 2797 reviews
Rating 8 - Good. 671 out of 2797 reviews
Rating 6 - Okay. 339 out of 2797 reviews
Rating 4 - Poor. 113 out of 2797 reviews
Rating 2 - Terrible. 85 out of 2797 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Emily

Stayed 2 nights in Nov 2025

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was good. The hot tub water looked a little murky :/ I didn't wanna get in.
Stayed 1 night in Nov 2025

8/10 Good

Jenn

Travelled with family, Travelled with family and small children, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Room, staff, and amenities were all great. I keep coming back for the grotto hot tub!
Stayed 1 night in Nov 2025

10/10 Excellent

Anthony

Liked: Cleanliness, amenities, property conditions & facilities
Front desk staff were amazing and helpful at check in. The room was beautiful and the beds were so comfortable! The hot pools were relaxing, smaller than I pictured but overall good.
Stayed 1 night in Nov 2025

10/10 Excellent

Jean-sebastien

Liked: Cleanliness, amenities, property conditions & facilities
Awsome amazing place 💕
Stayed 2 nights in Nov 2025

8/10 Good

Kep

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s ok. Location is good. limited parking. Room didn’t have a fridge
Stayed 4 nights in Oct 2025

10/10 Excellent

Larissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2025

10/10 Excellent

Mona liza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2025

8/10 Good

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

10/10 Excellent

Leah

Liked: Cleanliness, amenities, property conditions & facilities
Always love staying at the fox! Great location and the hot tub is excellent.
Stayed 1 night in Nov 2025

8/10 Good

Chris

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Have stayed at the Fox Hotel previously and everything was amazing so we came back. This time we had a couple issues with our room but the manager was very helpful and sorted things out for us and we were happy. Great place to stay, love the hot tub!
Stayed 3 nights in Nov 2025

6/10 Okay

Amanda

Travelled with family
It was a good location. It’s a pet friendly hotel which is great but the pets being allowed definitely showed in the room we were in showed signs of it. The hot tub was a nice area.
Stayed 1 night in Nov 2025

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooms were nice and clean. The grotto warm pool was the highlight for the kids for sure! There is no fridge or microwave but they did provide a kettle and coffee maker in each room. The beds are ‘hotel queens’ which are closer to a double bed. If you have an adjoining room, you can literally hear everything happening in the next room. We unfortunately had dogs in the next room that barked non stop throughout the day. The staff tried diligently to get a hold of the occupants to no avail, they did try to accommodate us by moving us rooms but it was already late in the day and the kids were settled in. The staff were very helpful for sure, just unlucky with unfortunate neighbors.
Stayed 1 night in Nov 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2025

10/10 Excellent

Christopher

Stayed 3 nights in Nov 2025

10/10 Excellent

Lindsey M

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Super clean and quiet room with amazing views. Hot pool was 10/10. Will be back!
Stayed 4 nights in Nov 2025

6/10 Okay

Erin

Outdated and didn’t feel clean
Stayed 3 nights in Nov 2025

8/10 Good

Devon

Liked: Cleanliness, amenities
Staff was amazing as usual. Amenities are great!
Stayed 1 night in Nov 2025

8/10 Good

Lance

Liked: Cleanliness, staff & service, amenities
It was beautiful! The pool area was awesome! Ken at check in was fantastic!
Stayed 2 nights in Nov 2025

8/10 Good

Ashley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were great. They helped us with transportation and tips.
Stayed 2 nights in Nov 2025

10/10 Excellent

darren

Travelled with partner
Front desk was amazing! Staff was very quick with any requests.
Stayed 2 nights in Nov 2025

10/10 Excellent

Lynn

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great staff, very knowledgeable with the area. Amazing breakfast
Stayed 2 nights in Sep 2025

10/10 Excellent

Kayla

Stayed 2 nights in Oct 2025

6/10 Okay

Nawrooz

Stayed 2 nights in Nov 2025

10/10 Excellent

Francis

Stayed 2 nights in Nov 2025