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Carlton Hotel Bangkok Sukhumvit

5.0 star property
VIP Access

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Photo gallery for Carlton Hotel Bangkok Sukhumvit

2 bars/lounges, rooftop bar, cocktail bar
Property video
Executive Room | Egyptian cotton sheets, premium bedding, in-room safe, desk
Outdoor pool, open 7:00 AM to 9:00 PM, free pool cabanas, pool umbrellas
Meeting facility

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

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491 Sukhumvit Rd, Khlongtoey Nua, Wattana, Bangkok, 10110
  • Place, EmSphere Shopping Center
    ‪3 min walk‬
  • Place, Terminal 21 Shopping Mall
    ‪7 min walk‬
  • Place, Emporium
    ‪9 min walk‬
  • Airport, Bangkok (DMK-Don Mueang Intl.)
    ‪18 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Room

Deluxe Room | Egyptian cotton sheets, premium bedding, in-room safe, desk

Deluxe Room

9.4 out of 10
Exceptional
(91 reviews)
  • 37 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Executive Room

Executive Room | Egyptian cotton sheets, premium bedding, in-room safe, desk

Executive Room

10.0 out of 10
Exceptional
(14 reviews)
  • 37 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Carlton Club Room

Carlton Club Room | Egyptian cotton sheets, premium bedding, in-room safe, desk

Carlton Club Room

9.8 out of 10
Exceptional
(38 reviews)
  • 37 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room

Family Room | Egyptian cotton sheets, premium bedding, in-room safe, desk

Family Room

10.0 out of 10
Exceptional
(6 reviews)
  • 64 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Executive Suite

Executive Suite | Egyptian cotton sheets, premium bedding, in-room safe, desk

Executive Suite

9.2 out of 10
Wonderful
(5 reviews)
  • 64 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

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About this property

Carlton Hotel Bangkok Sukhumvit

Luxury hotel with 2 restaurants and full-service spa
This hotel features 2 restaurants, a full-service spa and an outdoor pool. Free WiFi in public areas and free valet parking are also provided. Other amenities include 2 bars/lounges, a fitness centre and a poolside bar.
Carlton Hotel Bangkok Sukhumvit offers 338 air-conditioned accommodations with laptop-compatible safes and complimentary bottles of water. Beds feature Egyptian cotton sheets and premium bedding. 55-inch Smart televisions come with cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and bidets.

This Bangkok hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.
Let's Relax has couples treatment room(s). Services include hot stone massages, Thai massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Our customers tell us they can't get enough of Carlton Hotel Bangkok Sukhumvit's great location. During your stay, you're just a quick walk from Terminal 21 Shopping Mall. You'll find features such as free WiFi in public areas and free valet parking, plus 2 restaurants.
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy international cuisine at Plate, one of the property's 2 restaurants and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to hot stone massages, facials or aromatherapy at Let's Relax
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests really like the accommodation for the cleanliness and spaciousness
  • Just a 3-minute walk from EmSphere Shopping Center and 6 minutes on foot from Benchasiri Park
Carlton Hotel Bangkok Sukhumvit offers its guests a full-service spa, an outdoor pool, and a sauna. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces.

Event space at this hotel measures 12917 square feet (1200 square metres) and includes conference space. A children's pool, a fitness centre, and spa services are also featured at the luxury Carlton Hotel Bangkok Sukhumvit. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 5-star Bangkok hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:30 AM.
Plate – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. A children's menu is available. Open 24 hours.
Wah Lok – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Open daily.
Tuxedo – On-site coffee shop. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Cooling Tower – This rooftop bar specialises in Mediterranean cuisine and only serves dinner. Happy hour is offered. Open daily.
Plunge – This cocktail bar is located by the pool. Happy hour is offered. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: THB 800 for adults and THB 400 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Cooling Tower
  • Plate
  • Plunge
  • Tuxedo
  • Wah Lok

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 12,917 square feet of conference space
  • 16 meeting rooms

Outdoors

  • Free pool cabanas
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Reflexology
  • Spa open daily
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom

More

  • 34 floors
  • Ballroom
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 2019
  • Designated smoking areas (fines apply)
  • No plastic drinking straws
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with cable channels
  • Streaming services

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
An extra bed is not included in the breakfast rate plan for children aged 6-11.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for THB 1766.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: THB 2000 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately THB 800 for adults and from THB 400 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: THB 1766.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Front desk staff will greet guests on arrival at the property.
Property Registration Number 174/2567

We should mention

  • Pool access available from 7:00 AM to 9:00 PM
  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Carlton Hotel Bangkok Sukhumvit Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1396 out of 1651 reviews
Rating 8 - Good. 189 out of 1651 reviews
Rating 6 - Okay. 41 out of 1651 reviews
Rating 4 - Poor. 11 out of 1651 reviews
Rating 2 - Terrible. 14 out of 1651 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Yorai

Stayed 1 night in Oct 2025

10/10 Excellent

Chi Hao

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and wonderful staff
Stayed 3 nights in Oct 2025

10/10 Excellent

Timothy

Stayed 2 nights in Sep 2025

8/10 Good

usha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean. Little far from port. Easy access to train station. Front office, food and beverage staff and cleaning staff was great. One staff was stereotyping all indian clients. Everytime he saw someone indian look alike , he will shake his head imitating indians who shake their head when replying yes or no. I look like an indian but i am not from india and i dont shake my head but he kept doing that to me and my family. I feel the supervisor should look into this. This is a nice hotel and people from all different background come to this hotel. Staff need to be senstive to peoples feelings too. Overall my stay was great
Stayed 5 nights in Sep 2025

10/10 Excellent

Somleth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place and location.
Stayed 1 night in Oct 2025

10/10 Excellent

Mike

Stayed 1 night in Sep 2025

10/10 Excellent

adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
"You get what you pay for" certainly applies here. An expensive hotel that does deliver. Vital for me is a comfy bed & a good breakfast to start the day, the latter featuring an impressive range of both hot & cold foods. Room decor also elegant.
Stayed 8 nights in Sep 2025

10/10 Excellent

Nimisha

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was amazing. Rooms was spacious, and very clean. Location was good. Rooftop bar was good aswell. Good service . No issues .
Stayed 4 nights in Sep 2025

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Good service, we enjoyed our stay
Stayed 1 night in Sep 2025

10/10 Excellent

Robert, Celina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Hotel
Stayed 2 nights in Sep 2025

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property in a convenient location for plenty of dining and shopping options. Friendly and welcome staff and great facilities at the hotel.
Stayed 3 nights in Sep 2025

10/10 Excellent

Alex

Stayed 8 nights in Sep 2025

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything is great
Stayed 3 nights in Sep 2025

10/10 Excellent

Markus

Business traveller
Stayed 1 night in Sep 2025

10/10 Excellent

Rayzhaun

Stayed 4 nights in Sep 2025

10/10 Excellent

Eshan

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great stay
Stayed 5 nights in Jun 2025

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property I’ll be back
Stayed 4 nights in Sep 2025

10/10 Excellent

Suzana

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

10/10 Excellent

Vincent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant Surprise at Carlton.

The staff are very friendly and service oriented. Efficient, courteous and helpful. The hotel ambience is very high class and the room is spacious, clean and everything feel new. The rooftop bar is a must go. You get a breathtaking view of Bangkok at night.
Stayed 3 nights in Sep 2025

10/10 Excellent

Markus

Stayed 1 night in Sep 2025

10/10 Excellent

Nicolas

Stayed 2 nights in Sep 2025

10/10 Excellent

Zachary

Liked: Amenities
Great
Stayed 3 nights in Sep 2025

10/10 Excellent

Taylor

Stayed 1 night in Sep 2025

2/10 Terrible

DOREEN SUAT LING

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
I had a very bad experience with the front desk team. My booking confirmation clearly stated a 20% discount on dining at the hotel. However, when I showed this to the front desk staff, including the assistant manager, they told me they could not honor the dining discount. Instead of trying to help or investigate why they didn’t receive the information, the assistant manager and staff told me to settle the matter with Expedia myself. I explained that they should contact Expedia directly, rather than pushing the responsibility onto guests, especially when the discount is clearly stated in our booking confirmation. The next day, when we asked for an update, the assistant manager was defensive and rude. She repeatedly said it was not the hotel's responsibility to honor the discount and made it seem like it was our fault for asking them to check with Expedia instead of doing it ourselves. I have never experienced such terrible service from a hotel front desk before. I definitely would not recommend anyone to stay at this hotel, as the front desk, particularly the assistant manager was completely unhelpful. Due to this unpleasant experience, my family didn’t even feel like dining at the hotel. In addition, the bathroom had flooding issues during every shower. The water did not drain properly and would remain pooled on the floor, even after we were done. Soapy water would be all over the bathroom floor, making it slippery and dangerous for guests, a serious safety hazard!
Stayed 3 nights in Aug 2025

10/10 Excellent

Stacy, Valencia

Stayed 2 nights in Sep 2025