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Carlton Hotel Bangkok Sukhumvit

5.0 star property
VIP Access

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Photo gallery for Carlton Hotel Bangkok Sukhumvit

2 bars/lounges, rooftop bar, cocktail bar
Property video
Meeting facility
Outdoor pool, open 7:00 AM to 9:00 PM, free pool cabanas, pool umbrellas
Executive Room | 1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar

Explore the area

View in a map
491 Sukhumvit Rd, Khlongtoey Nua, Wattana, Bangkok, 10110
  • Place, Terminal 21 Shopping Mall
    ‪7 min walk‬
  • Place, EmQuartier
    ‪9 min walk‬
  • Place, Emporium
    ‪9 min walk‬
  • Airport, Bangkok (DMK-Don Mueang Intl.)
    ‪19 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Room

Deluxe Room | 1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Deluxe Room

9.4 out of 10
Exceptional
(78 reviews)
  • 37 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Executive Room

Executive Room | 1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Executive Room

10.0 out of 10
Exceptional
(12 reviews)
  • 37 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Carlton Club Room

Carlton Club Room | 1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Carlton Club Room

9.8 out of 10
Exceptional
(38 reviews)
  • 37 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room

Family Room | 1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Family Room

10.0 out of 10
Exceptional
(6 reviews)
  • 64 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Executive Suite

Executive Suite | 1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Executive Suite

9.2 out of 10
Wonderful
(5 reviews)
  • 64 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

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About this property

Carlton Hotel Bangkok Sukhumvit

Luxury hotel with 2 restaurants and full-service spa
This hotel features 2 restaurants, a full-service spa and an outdoor pool. Free WiFi in public areas and free valet parking are also provided. Other amenities include 2 bars/lounges, a fitness centre and a poolside bar.
Carlton Hotel Bangkok Sukhumvit offers 338 air-conditioned accommodations with laptop-compatible safes and complimentary bottles of water. Beds feature Egyptian cotton sheets and premium bedding. 55-inch Smart televisions come with cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and bidets.

This Bangkok hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.
Let's Relax has couples treatment room(s). Services include hot stone massages, Thai massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Our customers tell us they can't get enough of Carlton Hotel Bangkok Sukhumvit's great location. During your stay, you're just a quick walk from Terminal 21 Shopping Mall. You'll find features such as free WiFi in public areas and free valet parking, plus 2 restaurants.
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy international cuisine at Plate, one of the property's 2 restaurants and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to body scrubs, facials or aromatherapy at Let's Relax
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests really like the accommodation for the cleanliness and spaciousness
  • Just a 3-minute walk from EmSphere Shopping Center and 6 minutes on foot from Benchasiri Park
Carlton Hotel Bangkok Sukhumvit offers its guests a full-service spa, an outdoor pool, and a sauna. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces.

Event space at this hotel measures 12917 square feet (1200 square metres) and includes conference space. A children's pool, a fitness centre, and spa services are also featured at the luxury Carlton Hotel Bangkok Sukhumvit. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 5-star Bangkok hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:30 AM.
Plate – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. A children's menu is available. Open 24 hours.
Wah Lok – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Open daily.
Tuxedo – On-site coffee shop. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Cooling Tower – This rooftop bar specialises in Mediterranean cuisine and only serves dinner. Happy hour is offered. Open daily.
Plunge – This cocktail bar is located by the pool. Happy hour is offered. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: THB 800 for adults and THB 400 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Cooling Tower
  • Plate
  • Plunge
  • Tuxedo
  • Wah Lok

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 12,917 square feet of conference space
  • 16 meeting rooms

Outdoors

  • Free pool cabanas
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Reflexology
  • Spa open daily
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom

More

  • 34 floors
  • Ballroom
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 2019
  • Designated smoking areas (fines apply)
  • No plastic drinking straws
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with cable channels
  • Streaming services

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
An extra bed is not included in the breakfast rate plan for children aged 6-11.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for THB 1766.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: THB 2000 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately THB 800 for adults and from THB 400 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: THB 1766.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Front desk staff will greet guests on arrival at the property.
Property Registration Number 174/2567

We should mention

  • Pool access available from 7:00 AM to 9:00 PM
  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Carlton Hotel Bangkok Sukhumvit Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1230 out of 1467 reviews
Rating 8 - Good. 180 out of 1467 reviews
Rating 6 - Okay. 35 out of 1467 reviews
Rating 4 - Poor. 9 out of 1467 reviews
Rating 2 - Terrible. 13 out of 1467 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and great hotel!
Stayed 3 nights in Jun 2025

10/10 Excellent

Ricardo

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Location, staff and facilities are excellent. Breakfast is wonderful.
Stayed 5 nights in Jun 2025

10/10 Excellent

Rick

Liked: Cleanliness, amenities, property conditions & facilities
As always an incredible stay
Stayed 3 nights in Jun 2025

8/10 Good

roza

Stayed 4 nights in Jun 2025

10/10 Excellent

Dorota

Stayed 7 nights in Jun 2025

10/10 Excellent

Robyn

Liked: Cleanliness, staff & service, property conditions & facilities
Only stayed one night but was an excellent hotel
Stayed 1 night in Jun 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2 night stay

Excellent stay. Room spacious and comfortable. Staff were fabulous. Great selection for breakfast and very good. Great location
Stayed 2 nights in Jun 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Very accommodating with a late check out and super friendly staff
Stayed 1 night in Jun 2025

10/10 Excellent

Roshan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

pedro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great accommodation
Stayed 2 nights in Jun 2025

8/10 Good

Rod

Stayed 9 nights in Jun 2025

10/10 Excellent

Chuan Chen, Taichung

Stayed 2 nights in Jun 2025

10/10 Excellent

Ralph, Apex

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed the great hospitality, food, and location of this hotel. Definitely would come back here again!
Stayed 3 nights in Jun 2025

10/10 Excellent

Mohinder

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Very good
Stayed 5 nights in Jun 2025

10/10 Excellent

Chad

Liked: Cleanliness, property conditions & facilities
Excellent hotel and service. Very clean. Service was perfect
Stayed 2 nights in Jun 2025

10/10 Excellent

Hawa

Stayed 2 nights in Jun 2025

8/10 Good

Warren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean hotel in central sukhumvit Near to plenty of cafes / bars and nightlife . Plenty to see walking around during the day Near bts/ train transport. Fairly new hotel . Has a good high floor bar / restaurant to see the city skyline at night . Large swimming pool
Stayed 3 nights in May 2025

10/10 Excellent

Ingrid, Vero Beach

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I stayed in the Carlton hotel for 5 nights with my 13 year old daughter. The hotel is really nice and the staff is amazingly friendly. The room was spacious and comfortable. No complaints about the hotel, breakfast we had it once and it had a good variety of all kind of food. The only thing I didn’t like and this has nothing to do with the hotel was the area. Is so busy, traffic was horrible 24/7 to get in and out of the area. I looked at the area and called my attention the mall near by Terminal 21 but that place is so packed. Just crowded at all times. I love the hotel but if I ever go back to Bangkok I rather stay in a more quiet area.
Stayed 5 nights in Jun 2025

10/10 Excellent

Phong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location but the traffic in this area is UNREAL BAD. Walkable to so many cool streets, the big mall, and just overall a great location, very nice hotel, very luxurious, and the staff was amazing to be honest. 10 out of 10 for me and I would stay again for this price. I paid about $150 USD a night for two nights here.
Stayed 2 nights in Jun 2025

10/10 Excellent

Adewale

Liked: Cleanliness, amenities, property conditions & facilities
It was central to my first short visit to Bangkok that made all my shopping and reviews accessible. It is a great hotel with a wonderful gym , helpful staff and a respected brand in the neighbourhood. It was an excellent introduction to Bangkok
Walking out of the Lobby
Stayed 4 nights in Jun 2025

10/10 Excellent

Ali

Liked: Cleanliness, amenities, property conditions & facilities
To the good people in this hotel. Really enjoyed my stay. Was very comfortable overall. The rooms look incredible, even for the simplest rooms. I love the high ceiling, the marble tile flooring, the lighting and blinds controls, the walk in shower, Japanese toilet, bathroom curtain operated by a button, and more. It’s great for solo travellers and couples - the standard rooms. Great view. Only issues I’d say were other hotel guests slamming their doors at all hours, and the hair dryer can only be plugged in to an area of the room that doesn’t have a mirror - not the bathroom. Gym was great, can do almost anything and was clean. Pool area was good, too. I did like the breakfast, but I would’ve loved more Thai variety there. Though, I understand many people can’t eat everything.
Stayed 8 nights in Jun 2025

10/10 Excellent

Robert, Costa Mesa

Stayed 2 nights in Jun 2025

10/10 Excellent

Mohit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Jonathan

Stayed 5 nights in Jun 2025

10/10 Excellent

Samsam

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in May 2025