Staff was fantastic. Only problem was they didn't inform us that they don't clean you room. Needed to get extra towels, and was a little mad we had to make our bed. At these prices, you should have daily housekeeping.
We were surprised how small the room was it was very hard for a family to walk around or pass each other. The beds were extremely close to each other and hard. The sofa bed in the living room is the width of a childs bed just fyi. So it was shocking ive never seen that size of a sofa before. I think we would call it a love seat. The extra blankets in our room in the closet were open and the pillow shoved in a bin so clearly it had been used and not replaced. Other then these things the staff were very friendly and id stay here if i had to but prefer a normal size room and sofa bed for a family
Overall stay was great! Disappointing to go to breakfast before the trip home and find it was sub par. Improvement to your breakfast could improve business and will match the rest of the experience at your hotel!
I went to bed at 9 and was awakened at 10 with a loud banging from the register. It went on and off until 12:30 when i went to the desk and asked them to move us to another room. I was given another room and got to bed again at 1am. In the morning i asked about adjusting my bill and was told to leave my email and it would be done later. I left my name, phone number and email address and have heard nothing. I am very disappointed that I paid almost $200 for less then 4 hours sleep. There is a sign in the lobby that says to tell them if your dissatisfied and something would be done. We'll I guess that's not true. I'm very disappointed.
We were not there very long. I chose the motel because I thought it was a full kitchen meaning a cook top too. We were disappointed about that. Aside from that, everything else was great.
When saying Pet Friendly, please include the fees that are not included! 75 for a small, trained, dog is a bit much! Not the hotels fault. Itâs this program
The staff was amazing. They were welcoming, kind and you could see how they all work together to make your stay so comfortable. The rooms are clean and have everything you need! They have never disappointed us on our stays. We will be back!