The condo was dirty! Everything was dirty! I had to clean the toilets, counters, and kitchen. I didnât contact Vacasa because I knew it would be a waste of time. I have rented a VRBO place that Vacasa has at the Gulf so I know they are not accommodating to issues. The lobby staff were nice and the shuttle people deserve a raise! They are the best!
In the area for fall hiking. Condo well located and nicely equipped. Didnât use the resort amenities but the condo itself worked well for us. The parking with shuttle was a bit of a pain but doable.
Fantastic View! We enjoyed our trip so much! I was grateful for the abundance of paper products. Extra rolls of toilet paper, paper towels, napkins & mini shampoo and conditioner.
NO a/c in the unit, which came as a surprise. But they had three fans you could use in the rooms.
The community heated pool and spa were a great bonus after long days of hiking and ziplining.
We really enjoyed this property. It sits about 5,000 feet above sea level. The view is lovely and the overall facility is very nice. I really enjoyed the pool, hot tub, and steam room. I highly recommend this property.
VIEWS BEAUTIFUL. Condo dirty and Vacasa offered to clean or resolve, but did not follow up. There were used tissues on the window sill, crumbs on the floor and on furniture, beer cans and cigarette butts on deck, toothpaste splattered in sink.
Check in was easy, parking is different as you have to park at a lot lower and be shuttled up and down. When we got there the condo the beds were left as they were from the previous renters so we had to wash everything, went to make dinner and there was a old pizza left in the oven. Reached out and all was said was âsorry for the inconvenienceâ will not rent from the property management again if this is how they hold their cleanliness.
The checkin went smoothly and we received quite a bit of communication prior to our arrival. The keyless entry didnât work and we were locked out of our unit on the morning we needed to leave. We were told a local rep would contact us within 15 minutes and it was 2 hours later before a customer service rep contacted us.
Wasnât the property I viewed online but it was fine. Didnât know that there was no AC only one ceiling fan , but did have a couple of sitting fans, no screen on sliding glass door. But overall comfortable
Had an amazing stay checking out the surrounding areas. We skied, tubbed and checked out the alpine coaster. The views were amazing. The shuttle service was a hassle but just factored in more time to make it to our desired location. Loved the inside pool and hot tub. The Condo was beautiful and spotless. Would highly recommend
The view was amazing.. amenities area was very useful and nice. Great location.. shout out to Chuck, Brian and Robert great guys to get to know when taking a lift down to your vehicle. Plan to return. Thanks for letting your home be our home for a week!