Host very good at communication and answering any questions. Able to accommodate late check-in. Our unit was on first floor, which was great, other floors would be inconvenient due to lack of elevator. Our unit was very close to pool and hot tub, which is nice when itâs cold. Location on Beech and 1.2 mile from resort, very convenient. Close to some restaurants and a small general store (but that store can be pricey). With snowing activities it was so nice to have washer dryer to dry all the wet clothes from snow, otherwise we severely under packed. The community and unit a little hard to find at night even with instructions and map but do able.
Great property. Very clean and seemed larger than the pictures looked. Easy access and a helpful map was provided at check in. Only issue I had was the road leading uphill to the property was hard to drive on with snow and no 4WD but I shouldâve been watching the weather better. So just make sure to check the weather before booking but still be prepared for storms that move in quickly if you donât have 4WD or snow chains haha!
When we arrived it was apparent that someone else was staying in the condo we rented. The rental service said they would remove the persons belongings and clean the room. As I was staying with my young daughter and her two friends I explained that I wasnât comfortable with this solution. They offered to give me a refund but that wasnât an option since we had driven 9 hours. They agreed to change the locks but again assured me that I had the only two keys. Around 11 that night the person return to their room to find us there. He was pleasant enough after he got his drugs that he hid in the condo. The rental service agreed to try and compensate me for our inconvenience but I never heard from them again. On a side note, the condo was suitable.
The place was very clean, the shower pressure was strong and hot and the beds were comfortable. We really loved how walkable the property was to the playground and pizzeria. Our family of 4 had everything we needed and will be booking another stay in the future!
Overall, everything was good. The location and ease of access to the property were great bonuses. My only issue was they have a card fee that they charge when running your payment through a 3rd party. I have never had this issue before, but they were willing to correct it to the amount listed on VRBO.