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En Casa de Luis

3.5 star property

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Photo gallery for En Casa de Luis

Lobby
Restaurant
Front of property
Lobby sitting area
Honeymoon Suite, Garden Area | Individually decorated, individually furnished, blackout curtains

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Restaurant
  • Laundry room
  • Room service
  • Housekeeping

Explore the area

View in a map
Sector San Vicente - Camino Real, (interior Refugio Spa Garden), Baños de Agua Santa, Tungurahua, 180250
  • Place, El Refugio Spa Garden
    ‪7 min walk‬
  • Place, Church of the Virgin of the Holy Water
    ‪4 min drive‬
  • Place, Banos Central Market
    ‪4 min drive‬

Room options

View all photos for Standard Single Room

Individually decorated, individually furnished, blackout curtains

Standard Single Room

  • Garden view
  • Sleeps 1
  • 1 Queen Bed

View all photos for Standard Double Room

Individually decorated, individually furnished, blackout curtains

Standard Double Room

  • Garden view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Honeymoon Suite, Garden Area

Honeymoon Suite, Garden Area | Individually decorated, individually furnished, blackout curtains

Honeymoon Suite, Garden Area

  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

En Casa de Luis

Along with a restaurant, this smoke-free hotel has a coffee shop/cafe and coffee/tea in a common area. Free full breakfast and free WiFi in public areas are also provided. Additionally, laundry facilities, tour/ticket assistance and a garden are on-site.
En Casa de Luis offers 10 accommodations with complimentary bathrobes and a hairdryer. Each accommodation is individually furnished and decorated. Flat-screen televisions come with cable channels. This Baños de Agua Santa hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
During your stay at En Casa de Luis, you'll be within walking distance of El Refugio Spa Garden. You'll find features such as free breakfast and free WiFi in public areas, plus a restaurant.
  • Free full breakfast served daily
  • Free WiFi
  • Dining options include a coffee shop and a restaurant
  • Services include tour or ticket assistance and luggage storage
  • Steps from El Refugio Spa Garden and 14 minutes on foot from The Magic Village
  • Dogs welcome for a fee
There's a restaurant on site, as well as a coffee shop/cafe. Free breakfast is served daily. WiFi is free in public spaces. En Casa de Luis also features tour/ticket assistance, a garden, and coffee/tea in common area.

This 3.5-star Baños de Agua Santa hotel is smoke free.

Guests are served a free full breakfast daily from 8:00 AM to 10:00 AM.
En Casa de Luis has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking options include a garage

Food and drink

  • Free full breakfast available daily 8:00 AM to 10:00 AM
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Family friendly

  • Laundry facilities

Conveniences

  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Restaurant dining guides

More

  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 1:00 PM; check-in end time: 8:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: USD 20 per pet, per night
  • Only dogs are allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Ecuador value-added tax (VAT) at 15%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Ecuador.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

En Casa de Luis Hotel
En Casa de Luis Baños de Agua Santa
En Casa de Luis Hotel Baños de Agua Santa

En Casa de Luis Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 6 out of 7 reviews
Rating 8 - Good. 1 out of 7 reviews
Rating 6 - Okay. 0 out of 7 reviews
Rating 4 - Poor. 0 out of 7 reviews
Rating 2 - Terrible. 0 out of 7 reviews

10/10

Cleanliness

10/10

Staff & service

8.0/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2021

10/10 Excellent

Bret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021

10/10 Excellent

Bret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2021

10/10 Excellent

Jodean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely, private, comfortable, homey, spotless

Beautiful property. This guesthouse feels like a beautiful home. Located in a gated property of El Refugio (one of the top spas in Banos). It is a short distance from town - quick can ride. Not walkable but that makes it nice and quiet. Lovely cooked to order breakfast, good WiFi, lovely sitting areas. A little hard to find - don’t use google maps! Look for El Refugio spa instead. Miguel and Jose and another female staff took great care of us.
Stayed 1 night in Oct 2020

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, god place, nice rooms, we have a free upgrade...
Stayed 1 night in Feb 2020

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2021

10/10 Excellent

Verified traveller

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo estuvo excelente
Stayed 2 nights in Aug 2021