Upon check in they were really friendly, even gave my daughter a bag of chocolate covered pretzels for her birthday. After checking in, you go to another desk for your waterpark wristbands. Thatâs where they tried to get us to become an owner which we declined. The room was much better than we were expecting. Really clean and spacious. Even came with pots, pans, plates, and silverware. The best part for the kids (and adults) was the waterpark, we had a blast. Another kind gesture the staff did was decorate the door to our room for our daughterâs birthday. We will definitely be back!