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City Inn Basel

3.0 star property

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Photo gallery for City Inn Basel

Deluxe Room with Twin Beds, accessible by the elevator | Premium bedding, down duvets, in-room safe, desk
Terrace/patio
Daily buffet breakfast for a fee
Interior
Front of property

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services

Explore the area

View in a map
Centralbahnplatz 14, Basel, 4002
  • Place, BIS Tower
    ‪2 min walk‬
  • Place, Basel Zoo
    ‪6 min walk‬
  • Place, Basel Art Museum
    ‪11 min walk‬
  • Airport, Basel (BSL-EuroAirport)
    ‪10 min drive‬

Room options

View all photos for Small Single Room, only accessible by the stairs

Small Single Room, only accessible by the stairs | Premium bedding, down duvets, in-room safe, desk

Small Single Room, only accessible by the stairs

7.8 out of 10
Good
(25 reviews)
  • 10 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Budget Room with Queen Bed, only accessible by the stairs

Budget Room with Queen Bed, only accessible by the stairs | Premium bedding, down duvets, in-room safe, desk

Budget Room with Queen Bed, only accessible by the stairs

7.8 out of 10
Good
(23 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Budget Room with Twin Beds, only accessible by stairs

Premium bedding, down duvets, in-room safe, desk

Budget Room with Twin Beds, only accessible by stairs

  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Room with Twin Beds, accessible by the elevator

Deluxe Room with Twin Beds, accessible by the elevator | Premium bedding, down duvets, in-room safe, desk

Deluxe Room with Twin Beds, accessible by the elevator

8.6 out of 10
Excellent
(10 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Family Suite

Family Suite | Living area | Flat-screen TV

Family Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 25 sq m
  • 2 bedrooms
  • Sleeps 3
  • 1 King Bed and 1 Queen Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Room with King Bed, accessible by the elevator

Deluxe Room with King Bed, accessible by the elevator | Premium bedding, down duvets, in-room safe, desk

Deluxe Room with King Bed, accessible by the elevator

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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About this property

City Inn Basel

This smoke-free hotel features valet parking, a front desk safe and free Wi-Fi in public areas.
City Inn Basel offers 30 air-conditioned accommodations with a safe and free newspapers. Beds feature down duvets and premium bedding. A pillow menu is available. Flat-screen televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Basel hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they enjoy the helpful staff at City Inn Basel. During your stay, you're just a quick walk from BIS Tower. You'll find features such as free WiFi in public areas, plus breakfast (surcharge) and a local area shuttle (surcharge).
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Amenities include a front desk safe
  • Guests speak favourably about the clean guestrooms and the helpful staff
  • Steps from Via Gottardo and BIS Tower
  • Local-area shuttle service available for a fee
  • Pets welcome for a fee (restrictions apply)
As a guest of City Inn Basel, you'll find room service (during limited hours) and a front desk safe. Public spaces have free WiFi. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Basel hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge)
  • Onsite parking available only on request
  • Covered parking on site (CHF 30 per day)
  • Covered valet parking on site (CHF 30 per day)
  • Limited on-site valet and self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CHF 19 per person

Family friendly

  • Soundproofed rooms

Conveniences

  • Safe at front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • No lift

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

There is no front desk at this property
The check-in location differs from the property location; go to: [Elisabethenanlage 5, 4002 Basel]
Guests can access their accommodation through a private entrance
Information provided by the property may be translated using automated translation tools
Guests who may encounter issues with stairs should contact this property in advance to request a room on a floor with lift service.

Access methods

Private entrance

Pets

  • Pets: CHF 30 per pet, per day
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CHF 19 per person
  • Covered self-parking fee: CHF 30 per day
  • Valet parking fee: CHF 30 per day
  • Pet fee: CHF 30 per pet, per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property does not have a front desk. The check-in location differs from the property location. To check in, guests will need to go to Elisabethenanlage 5, 4002 Basel
Guests can access their accommodation through a private entrance.

We should mention

  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

City Basel
City Inn Basel Hotel
City Inn Basel Basel
City Inn Basel Hotel Basel

City Inn Basel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 179 out of 547 reviews
Rating 8 - Good. 228 out of 547 reviews
Rating 6 - Okay. 92 out of 547 reviews
Rating 4 - Poor. 33 out of 547 reviews
Rating 2 - Terrible. 15 out of 547 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Philippe M

Liked: Cleanliness, amenities, property conditions & facilities
Very good place for families
Stayed 2 nights in Dec 2025
Verified

6/10 Okay

Eileen

Liked: Cleanliness
Good room, friendly staff
Stayed 1 night in Dec 2025
Verified

8/10 Good

Sara

Liked: Cleanliness, amenities, property conditions & facilities
Staff very friendly and helpful Great location, really convenient for the station and public transport. And the centre of the city
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, amenities
Super clean and comfortable in a perfect location, and an amazing breakfast. What’s not to like?
Stayed 1 night in Jan 2026
Verified

8/10 Good

Gillian

Liked: Cleanliness, staff & service, amenities
The location was very central and convenient to the Bahnhof and the airport bus and city tram stations. The breakfast was good with lactose free milk options available. The staff were very friendly. The room was clean and the bed was very comfortable. Perfect for an airport stay.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Taft

Liked: Amenities
Good location
Stayed 3 nights in Sep 2025
Verified

4/10 Poor

Gary

Good for one night stay
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Sarah

Liked: Staff & service, amenities, property conditions & facilities
This is the third time I have stayed here. Dog friendly, close to the train station, very good value.
Stayed 1 night in Aug 2025
Verified

8/10 Good

Nanny

Liked: Cleanliness, amenities, property conditions & facilities
Hotel was clean, and I enjoyed that it connected to grand hotel Euler, and having access to their reception staff, fitness room etc. Mattress was bit hard and pillows too soft. Otherwise nothing else to complain about.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Thanh Tuan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice to stay
Stayed 2 nights in May 2025
Verified

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great central location, helpful staff
Stayed 1 night in May 2025
Verified

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only one night. Helpful and friendly staff. Breakfast delicious 😋
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, amenities
Nice
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Mihaela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect hotel with good location

Nice and friendly staff, clean and comfort room. Very good location.
Stayed 1 night in Dec 2024
Verified

8/10 Good

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stay while traveling through area. Location perfect - right next to train/tram/bus. Room was good for 1 night stay.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Chris

Liked: Cleanliness, amenities, property conditions & facilities
Very polite staff..great location for quick overnight.
Stayed 1 night in Jun 2024
Verified

8/10 Good

Kieran

Liked: Cleanliness, property conditions & facilities, room comfort
This hotel isn't an actual "proper" hotel, it seems to be the top 3 floors of a different hotel, and the check-in is even done in the reception of a 3rd hotel next door. Is a very strange setup. Having said that, the room that we got was decent value, comfortable and clean and with lots of space (a nice change coming from Paris). Location is great, right outside the door of the main train station, and maybe 5mins walk from the city center.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and affordable hotel close to the central station, perfect for a night in between trains.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Basel Weekend

Hotel extremely convenient for the main Swiss railway station. Also located close to one of the main tram hubs making it extremely easy to get around the city.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Bob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel

Staff were universally kind and helpful and I would definitely stay here again.
Stayed 4 nights in Nov 2022
Verified

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overnighter in Basel.

Had a much larger room for my second stay - overnighter before flight next morning. Reception good. Did not try breakfast but it was good the week before. Well located to see Basel and just 75 yards from rail station and airport bus.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location near railway station and trams. Small, basic room, no view, but ok for a short stay.
Stayed 1 night in Apr 2025
Verified

8/10 Good

Kaitlyn

Liked: Staff & service, amenities
Great stay for a good price. We were staying in Basel for the Christmas markets and this was a perfect location. Easy access to public transportation and very helpful staff!
Verified

10/10 Excellent

Myrna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Xmas markets

Perfect location for city break
Stayed 2 nights in Dec 2024