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Holiday Inn Basingstoke by IHG

4.0 star property

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Photo gallery for Holiday Inn Basingstoke by IHG

Breakfast, lunch, dinner served; British cuisine
Standard Room, 2 Single Beds | 1 bedroom, hypo-allergenic bedding, in-room safe, desk
Breakfast, lunch, dinner served; British cuisine
Exterior
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Air conditioning
  • Room service
  • 24/7 front desk

Explore the area

View in a map
Grove Road, Basingstoke, England, RG21 3EE
  • Place, Festival Place
    ‪2 min drive‬
  • Place, The Anvil
    ‪2 min drive‬
  • Place, Milestones Museum
    ‪3 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪48 min drive‬

Room options

View all photos for Standard Room, 2 Single Beds

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 2 Single Beds

7.2 out of 10
Good
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room

  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 Queen Bed

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 1 Queen Bed

9.2 out of 10
Wonderful
(11 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, Multiple Beds

Standard Room, Multiple Beds | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, Multiple Beds

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 Queen Bed and 2 Double Sofa Beds

View all photos for Family Room, Multiple Beds (1 Queen Bed & 2 Twin Beds)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Family Room, Multiple Beds (1 Queen Bed & 2 Twin Beds)

  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Standard Room, 1 Queen Bed, Accessible

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 1 Queen Bed, Accessible

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 2
  • 1 Queen Bed

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About this property

Holiday Inn Basingstoke by IHG

Suburban hotel with 24-hour front desk and restaurant
This smoke-free hotel features a restaurant, a bar/lounge and a conference centre. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, 24-hour room service and a business centre are on-site.
Holiday Inn Basingstoke by IHG offers 86 air-conditioned accommodations with a safe and a hairdryer. A pillow menu is available. Flat-screen televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Basingstoke hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Basingstoke by IHG. During your stay, you'll be within walking distance of Festival Place. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Enjoy British cuisine while dining at Open Lobby
  • English breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Just a 3-minute drive from The Anvil and a few minutes from Basingstoke Leisure Park
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 807 square feet (75 square metres) and includes a conference centre. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Holiday Inn Basingstoke by IHG. Self parking is free.

This 4-star Basingstoke hotel is smoke free.

For a fee, guests can enjoy English breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:30 AM to 10:30 AM.
Open Lobby – This restaurant specialises in British cuisine and serves breakfast, lunch and dinner. Reservations are required.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • English breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 16.95 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Open Lobby

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (807 square foot of space)
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Braille/raised signage
  • Front entrance ramp
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 1970
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV

Food and drink

  • 24-hour room service
  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 8:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 16.95 per person
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - GB 207421736
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses wind, solar and geothermal energy
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Basingstoke Holiday Inn
Holiday Inn Basingstoke
Holiday Inn Hotel Basingstoke
Holiday Inn Basingstoke Hampshire
Holiday Inn Basingstoke Hotel Basingstoke
Holiday Inn Basingstoke Hotel
Holiday Inn Basingstoke
Basingstoke By Ihg Basingstoke
Holiday Inn Basingstoke by IHG Hotel
Holiday Inn Basingstoke an IHG Hotel
Holiday Inn Basingstoke by IHG Basingstoke
Holiday Inn Basingstoke by IHG Hotel Basingstoke

Reviews

Holiday Inn Basingstoke by IHG Reviews

8.2

Very good

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 235 out of 567 reviews
Rating 8 - Good. 194 out of 567 reviews
Rating 6 - Okay. 80 out of 567 reviews
Rating 4 - Poor. 33 out of 567 reviews
Rating 2 - Terrible. 25 out of 567 reviews

Reviews

8/10 Good

Nicholas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Great Hotel, friendly, clean and welcoming

good, clean hotel, our room was beautiful and very large for a family of 4. we had a double and 2 sofa beds. Unfortunately one of the beds was very bumpy and uncomfy so my son chose to put mattress on the floor where he discovered the mattress to be really thin and he did not get the best nights sleep (this was not reported to reception as it was late at night, I'm sure they would have helped if they were informed) The staff at this hotel were incredibly helpful, friendly, kind and professional. The food was delicious and fairly priced. location for us was perfect as we booked the hotel for a half way point on our journey. It was a pleasure to stay here and we would definitely stay again and recommend it.
Stayed 1 night in Aug 2025

6/10 Okay

Lisa

Stayed 1 night in Aug 2025

6/10 Okay

Andrew

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

It great

Air conditioning unit leaking water in first room so was relocated. The only room they had left had an air conditioning fault so room only had a fan. The room temperature was in excess of 30 degrees so had a bad nights sleep. Staff were very apologetic.
Stayed 1 night in Jul 2025

10/10 Excellent

Jenna-Marie

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Glenn

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort

Tired

Stayed 2 nights in Jul 2025

8/10 Good

Athina

Stayed 3 nights in Jun 2025

6/10 Okay

Terence

Disliked: Cleanliness, property conditions & facilities

holiday inn, Basingstoke

the reception area excellent, and that is where it stops, and up grade nedded in hall ways carpets worn out, as for the rooms carpets stained, decorating does not look its been done for a very long time, miss match on celling, ie colours, tv very old, plug missing in the bathroom sink, over bath shower, the breakfast was ok, but had too ask staff for eggs as buffet trays not filled up, staff not keeping an eye on that, customers waiting for them to be topped up, if you want a cheap over night stay and not bothered about rooms etc go for it, we have stayed at other holiday inns are were all lovely but sadly not this one, will not stay again, thats we have given it 3 stars needs up dating badly.
Stayed 2 nights in Jun 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 5 nights in Jun 2025

8/10 Good

Donna

Travelled with family
Liked: Cleanliness
The carpet in the corridors are so old and are in need of change! It’s a poor look! My experience at the lounge restaurant was not good but the managers manner was exceptional to overcome the issues. He was to be highly respected and commended for the way he dealt with a few issues we were encountering.
Stayed 1 night in Jun 2025

2/10 Terrible

Matthew

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Rajinder

Liked: Staff & service
Disliked: Property conditions & facilities
Really bad air conditioning. Staff is very good try help us but somethings they can’t do
Stayed 1 night in Jun 2025

10/10 Excellent

Lynda

Stayed 1 night in Jun 2025

8/10 Good

Phyllis

Stayed 1 night in Jun 2025

8/10 Good

C J

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Short staffed so difficult to find someone for help. Duty manager/receptionist was clearing dinner tables when we arrived and the bar tender had a queue so nobody to check us in.
Stayed 1 night in Jun 2025

10/10 Excellent

Helen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my one night stay. Thank you l
Stayed 1 night in May 2025

8/10 Good

Gill

Liked: Cleanliness
Comfortable room although none have walk in shower. Did look a little tired but friendly and helpful staff.
Stayed 2 nights in May 2025

8/10 Good

Lesley

Liked: Staff & service, amenities, property conditions & facilities
Comfortable and lovely staff. Ground floor room which suited my mobility. The room was clean and airy, but sadly the bathroom could have used a bit more cleaning! (The lower toilet bowl was stained, and I don't think anyone had cleaned the bathroom door in some time! It was splashed and grubby.)
Stayed 2 nights in May 2025

6/10 Okay

Caroline

Stayed 1 night in May 2025

6/10 Okay

David

Liked: Cleanliness, property conditions & facilities, room comfort

Don't stay on ground floor

Was woken at 0500 by the person in the room above getting up. They were not doing anything loud but the floor creaked so badly it made me wake up. I checked in late after a long day on the road and did not need this.....
Stayed 1 night in May 2025

10/10 Excellent

Benedict

Stayed 1 night in May 2025

4/10 Poor

Andy

Liked: Staff & service
Disliked: Property conditions & facilities
Dated hotel no money spent on it. Several big spiders in my room.
Stayed 1 night in Apr 2025

10/10 Excellent

Joan, Bournemouth

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always know you get a decent room at a Holiday Inn. Free parking was good. Staff were very friendly and helpful.
Stayed 1 night in Apr 2025

10/10 Excellent

Tarpit

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

6/10 Okay

Guy

Liked: Cleanliness
Disliked: Room comfort

Theft of food

Not impressed with the room size. Bed too soft and low. Was surprised and shocked by the fact that a family group of 4 adults were allowed to fill plastic containers with everything from the breakfast buffet to the detriment of other guests. They emptied the bacon, sausage serving trays, also eggs , cereals milk and eventually coffee in thermos flasks. Your other guest had to wait until your staff filled them again. Should this hotel group wish to make profits in the future , your staff should not pander to guests effectively stealing your offered food. Oh yes, they had also filled their plates to overflowing before eating. Disgusting.
Stayed 1 night in Apr 2025

10/10 Excellent

ravinder

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful, friendly staff. Good choice in dining options.
Stayed 2 nights in Apr 2025