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Buganvillas Hotel Suites & Spa

4.0 star property

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Photo gallery for Buganvillas Hotel Suites & Spa

Exterior
Lunch and dinner served
View from room
Lunch and dinner served
Poolside bar

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available
  • Bar

Explore the area

View in a map
Av. Roca y Coronado No. 901, Santa Cruz, 2218
  • Place, Parque Ecológico
    ‪5 min walk‬
  • Place, Patio Design LifeStyle Center
    ‪8 min drive‬
  • Place, Ventura Mall
    ‪8 min drive‬
  • Airport, Santa Cruz (VVI-Viru Viru Intl.)
    ‪31 min drive‬

Room options

View all photos for Executive Suite

Executive Suite | 4 bedrooms, premium bedding, down duvets, minibar

Executive Suite

8.0 out of 10
Very good
(1 review)
  • 90 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite

4 bedrooms, premium bedding, down duvets, minibar

Deluxe Suite

  • 116 sq m
  • 2 bedrooms
  • Sleeps 3
  • 2 King Beds

View all photos for Family Suite

Family Suite | Children’s theme room

Family Suite

  • 116 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Premium Suite

4 bedrooms, premium bedding, down duvets, minibar

Premium Suite

  • 124 sq m
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

View all photos for Grand Suite

Grand Suite | 4 bedrooms, premium bedding, down duvets, minibar

Grand Suite

  • 124 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, 4 Bedrooms

Superior Suite, 4 Bedrooms | 4 bedrooms, premium bedding, down duvets, minibar

Superior Suite, 4 Bedrooms

  • 165 sq m
  • Sleeps 7
  • 1 King Bed OR 2 Queen Beds

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About this property

Buganvillas Hotel Suites & Spa

An outdoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar and a snack bar/deli are on-site.
Buganvillas Hotel Suites & Spa offers 76 accommodations, which are accessible via exterior corridors and feature minibars and a safe. This individually decorated accommodation has separate dining areas. Beds feature down duvets and premium bedding. Guests can make use of the in-room microwaves and coffee/tea makers.

Bathrooms include a combined bath/shower unit with a rainfall showerhead, complimentary toiletries and hairdryers. 42-inch flat-screen televisions come with cable channels. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

An outdoor pool and a children's pool are on site. Other recreational amenities include an outdoor tennis court, a sauna and a fitness centre.

Children aged under 10 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

With your stay at Buganvillas Hotel Suites & Spa, you're connected to the convention centre and just a quick walk from Parque Ecológico. Features include free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free Wi-Fi in some public areas
  • Options for a bite to eat or a refreshing drink include a coffee shop, a restaurant, a poolside bar and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes an outdoor tennis court, a gym and a sauna
  • 7 minutes on foot from Parque Ecológico and a 4-minute drive from Patio Design LifeStyle Center
  • Airport, local-area and shopping centre shuttle service available for a fee
Buganvillas Hotel Suites & Spa offers its guests a kids' pool, an outdoor pool, an outdoor tennis court, and a sauna. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A fitness centre, barbecue grills, and multilingual staff are also featured at the family-friendly Buganvillas Hotel Suites & Spa. An airport shuttle (available 24 hours) and an area shuttle are available for a fee.

This 4-star Santa Cruz hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.
Soho – This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Limited on-site parking
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: BWP 10 for adults and BWP 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Soho

Things to do

  • Basketball
  • Beach volleyball
  • Children's pool
  • Gym
  • Outdoor pool
  • Outdoor tennis court
  • Sauna
  • Stereo

Family friendly

  • Children's pool
  • Cot (surcharge)
  • In-room microwave
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • 6 buildings
  • Built in 2001
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Down comforter
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Minibar
  • Separate dining area

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Individual decor
  • Iron/ironing board on request
  • Living room
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between 27 March and 27 March.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Buganvillas Hotel Suites & Spa

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for BWP 31.0 per night.
  • Cots (infant beds) are available for BWP 31.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Bolivia value-added tax (VAT) at 13%. A VAT exemption is available to travellers who present a valid passport or tourist visa showing that they are not a resident of Bolivia.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately BWP 10 for adults and from BWP 10 for children
  • Airport shuttle fee: BWP 16 per person (one-way)
  • Airport shuttle fee per child: BWP 16 (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: BWP 31.0 per night
  • Rollaway bed fee: BWP 31.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Buganvillas Hotel Suites & Spa offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Buganvillas Hotel Suites
Buganvillas Hotel Suites Santa Cruz
Buganvillas Suites
Buganvillas Suites Santa Cruz
Buganvillas Suites & Spa
Buganvillas Hotel Suites & Spa Hotel
Buganvillas Hotel Suites & Spa Santa Cruz
Buganvillas Hotel Suites & Spa Hotel Santa Cruz

Buganvillas Hotel Suites & Spa Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 27 out of 93 reviews
Rating 8 - Good. 35 out of 93 reviews
Rating 6 - Okay. 13 out of 93 reviews
Rating 4 - Poor. 9 out of 93 reviews
Rating 2 - Terrible. 9 out of 93 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified

2/10 Terrible

Charlotte

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

A scam!

The correct description would be that it is a Air & B without a Stowe/owen/kitchen supplies but with a refrigerator. What they claim at the web page IS NOT correct. The pool is correct and there is a restaurant, a one man show. We were the only ones at breakfast, one day no one was even there. A scam. Majority are residents in this complex. The ladies at the receptions was sweet though and did their best.
Stayed 3 nights in Jun 2025
Verified

4/10 Poor

Laila

Disliked: Cleanliness, property conditions & facilities, room comfort
Gammelt og veldig slitt og skittent. Det var et fint hotell for 20 år siden. Men ikke vedlikeholdt.
Stayed 4 nights in May 2025
Verified

6/10 Okay

Jaime

Liked: Room comfort
Disliked: Staff & service

Desmejora en vez de mejorar

El Hotel es bonito, pero tienen su mobiliario bastante descuidado en la piscina y el servicio no es nada bueno. Tardan mucho para cosas simples y la piscina no está temperada como solía estar, han desmejorado mucho
Stayed 3 nights in Apr 2023
Verified

2/10 Terrible

Diego

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Las piscinas son lindas y grandes, no son atemperadas. Pero las camillas de bronceo están todas rotas. Absolutamente todas las instalaciones necesitan una remodelación, el gimnasio no tiene ni aire acondicionado. El dormitorio (teníamos la suit presidencial) no tenía wifi que funcione correctamente y tampoco smart tv, ni cable. Los controles de los aires no funcionaban. El frigobar estaba vacío y no entraron a hacer la limpieza del dormitorio. Los dormitorios son alfombrados y estaban extremadamente sucias. En fin, de hotel 5 estrellas no tiene nada.
Verified

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Verified

4/10 Poor

alejandro

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
si no renuevan se que el hotel antes era lindo pero la pandemia lo cambio todo pero si siguen con esa infraestructura antigua y sucia no creo que vuelva a ir, con el precio que pague consigo otro mejor
Stayed 1 night in Mar 2023
Verified

8/10 Good

Carolina

Liked: Staff & service, amenities
Sería bueno que refaccionen y modernicen
Stayed 3 nights in Feb 2023
Verified

8/10 Good

Luis Guillermo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gusto la habitacion, son ambientes comodos, con espacio, tambien cuenta con una pequeña cocina, algo que no me gustò tanto es que en algunas cosas de la infraestructura se nota que ya tiene sus años de antigüedad.
Stayed 2 nights in Feb 2023
Verified

2/10 Terrible

JHONNY

Disliked: Cleanliness, amenities, property conditions & facilities
Estuve 2 noches de las 4 que habia tomado dijeron que me iban a devolver esas 2 noches que me comunique con expedia asi lo hice y no es cierto Instalaciones viejas los cuartos sucios las camas en mal estado La ducha sale una cuantas gotas para bañarse Definitivamente el peor lugar donde estuve, me engañaron no me dieron factura por eso me fui al hotel los tajibos el mejor hotel de santa cruz
Verified

8/10 Good

EDUARDO ANDRES VIDAURRE

Liked: Cleanliness
No habia internet
Stayed 2 nights in Dec 2021
Verified

10/10 Excellent

regis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio en general
Stayed 3 nights in Sep 2021
Verified

10/10 Excellent

koji

Liked: Cleanliness, staff & service
清潔で部屋にはキッチンがあり、簡単な食事が用意出来たので良かったです。
Stayed 1 night in Aug 2021
Verified

6/10 Okay

Verified traveller

La amplitud del lugar es lo positivo Lo negativo es que esta muy deteriorado y existen ciertas falencias en el servicio
Stayed 4 nights in Aug 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely satisfy with the service that this resort provided to us. Definitely will return back. Follow me on YouTube #TeamWithERVING
Stayed 4 nights in Aug 2021
Verified

6/10 Okay

Marco

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Esperaba mucha más comodidad. Le hace falta remozarse al hotel.
Stayed 2 nights in Jul 2021
Verified

8/10 Good

Diego

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

notable, repetiré

Estaba limpio, lo malo fue el wifi, fallaba , super lento o no había, no tenía ciertos servicios anunciados por el covid, dicen. Cuarto de baño muy pequeño
Stayed 3 nights in Jun 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, had a great time. Fantastic location.
Stayed 3 nights in Apr 2021
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
They dont have the free airport shuttle Food and restaurant is pretty good Clean and comfy bed
Stayed 1 night in Mar 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A área de lazer é bem variada e completa. Teve lockdown na cidade quando estávamos na cidade e ficar no Hotel foi uma ótima escolha para finalizarmos a viagem.
Stayed 2 nights in Feb 2021
Verified

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities
Seguro. Piscina. Habitación. Baño decepcionado y sin agua
Stayed 1 night in Dec 2020
Verified

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities
First a lot of noise,they were construction workers at 7am making a lot noise as you can image. Terrible used bed very old. The rest staff was exelent
Stayed 6 nights in Aug 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness
Kein 5-Sternhotel sondern eher 3 aber der Preis stimmte, die Kellner und das Servierpersonal war alles andere als bemüht, Rezeption dagegen sehr.
Stayed 2 nights in Aug 2019
Verified

8/10 Good

Per Einar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buganvillas, Santa Cruz

Veldig bra overnattingsted i Santa Cruz. Stille og rolig. Dessverre litt kjølig de to dagene vi bodde der, så det fristet ikke å benytte utebassenget. Egen jaccuzi på rommet. Benyttet romservice som kom med varm mat kl 00.30. Rask og grei innsjekking, og hjelpsomme pikkoloer. Internetten var det største minuset.
Stayed 2 nights in Jul 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located to the to the west of the city, Buganvillas is a more a resort than a hotel and should be advertised as such, ideal for family relax time, Buganvillas provides most amenities that a 5-star hotel will provide. LOCATION: West of the city, taxies from Viruviru will bring you in for Bs70. A food court can be found within walking distance as well as a Hypermaxi (a grocery store). Nearby there is also a traditional restaurant: La Olla Tarijena where you can try some of the Bolivian delicacies. The Fexpo Feria Santa Cruz is around the corner a showroom for local businesses that operate once or twice a year. TRANSPORTATION: The hotel has its own agreement with a taxi company, you pay Bs20 more per ride (or so) but the taxies are clean and equipped with functional AC which in Santa Cruz is definitely a plus. Uber is available in Santa Cruz, another great transportation option. CHECKING PROCESS: Fast and effective, access to premises is gated and guarded, controlled on the per individual basis, the sense of security is high. The hotel property is fully fenced. The checking process is convenient and fast, the staff is polite, well trained and quick to address any difficulties. A bell-boy will assist you carrying your luggage to your suite which can be a bit of a walk as the hotel (I should say resort for easy understanding), may require that you walk thru a few streets before you get to your assigned room. A small elevator will bring you to the upper rooms.
Stayed 2 nights in Jan 2019
Verified

8/10 Good

Helge

Liked: Cleanliness, room comfort

Ok+ på grunn av basseng

Greit opphold, fine bassenger. Rommene er store og fine, men litt utfordrende å få jevnt varmtvann i dusjen. Grei frukost.
Stayed 3 nights in Dec 2018