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Batam Harbour Boutique Hotel & Spa

3.5 star property

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Photo gallery for Batam Harbour Boutique Hotel & Spa

Aromatherapy, hot stone massages, Thai massages, body scrubs, facials
Grand Deluxe | Desk, laptop workspace, blackout curtains, free WiFi
Interior detail
Desk, laptop workspace, blackout curtains, free WiFi
Family Double Room, Multiple Beds | Desk, laptop workspace, blackout curtains, free WiFi

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Parking available
  • Bar

Explore the area

View in a map
Komplek Citra Supermall, Jl. Duyung Blok H No. 20-28, Batam, 29432
  • Place, BCS Mall
    ‪4 min drive‬
  • Place, Nagoya Hill Mall
    ‪5 min drive‬
  • Place, Batam Centre
    ‪16 min drive‬
  • Airport, Batam Batu Besar (BTH-Hang Nadim)
    ‪30 min drive‬

Room options

View all photos for Grand Deluxe

Grand Deluxe | Desk, laptop workspace, blackout curtains, free WiFi

Grand Deluxe

  • 48 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Balcony

Desk, laptop workspace, blackout curtains, free WiFi

Deluxe Balcony

10.0 out of 10
Exceptional
(2 reviews)
  • Park view
  • 48 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Studio Suite

Deluxe Studio Suite | Desk, laptop workspace, blackout curtains, free WiFi

Deluxe Studio Suite

10.0 out of 10
Exceptional
(1 review)
  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Double Room, Multiple Beds

Family Double Room, Multiple Beds | Desk, laptop workspace, blackout curtains, free WiFi

Family Double Room, Multiple Beds

  • 60 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Single Trundle Bed
  • Free Wi-Fi

View all photos for Grand Deluxe Twin

Grand Deluxe Twin | Desk, laptop workspace, blackout curtains, free WiFi

Grand Deluxe Twin

  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Balcony Twin

Desk, laptop workspace, blackout curtains, free WiFi

Deluxe Balcony Twin

  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Deluxe Studio Twin

Deluxe Studio Twin | Desk, laptop workspace, blackout curtains, free WiFi

Deluxe Studio Twin

  • 60 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Studio

Standard Studio | Desk, laptop workspace, blackout curtains, free WiFi

Standard Studio

  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Double Room

Superior Double Room | Desk, laptop workspace, blackout curtains, free WiFi

Superior Double Room

10.0 out of 10
Exceptional
(1 review)
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds | Desk, laptop workspace, blackout curtains, free WiFi

Standard Room, 2 Single Beds

  • 18 sq m
  • 2 bedrooms
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

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About this property

Batam Harbour Boutique Hotel & Spa

This smoke-free hotel features a full-service spa, a restaurant and a bar/lounge. Free WiFi in public areas, a free area shuttle and a free shopping centre shuttle are also provided. Additionally, a coffee shop/cafe, self parking and spa services are on-site.
Batam Harbour Boutique Hotel & Spa offers 39 air-conditioned accommodations with complimentary bottles of water and complimentary slippers. 40-inch LED televisions come with cable channels. Accommodation at this 3.5-star hotel has kitchenettes with fridges. Bathrooms include a shower with a rainfall showerhead, bidets, complimentary toiletries and toothbrushes and toothpaste.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Alamanda. Services include hot stone massages, Thai massages, facials and body scrubs. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
During your stay at Batam Harbour Boutique Hotel & Spa, you're just a quick walk from Harbour Bay Ferry Terminal. Free WiFi in public areas, a free area shuttle and a full-service spa are available.
  • Free WiFi
  • Enjoy international cuisine while dining at Heliconia
  • Self-parking available for a fee
  • Indulge with body scrubs, hot stone massages or manicures and pedicures at Alamanda
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Just a 4-minute drive from Nagoya Hill Mall and 6 minutes from BCS Mall
  • Free shopping centre and local-area shuttle service
Batam Harbour Boutique Hotel & Spa offers its guests a full-service spa. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Spa services, a terrace, and a vending machine are also featured at Batam Harbour Boutique Hotel & Spa. An area shuttle within 3 kilometres and A shopping centre shuttle are free. For a fee, parking is available.

This 3.5-star Batam hotel is smoke free.

Heliconia – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free area shuttle up to 3 kilometres
  • Free shopping centre shuttle
  • Parking on site (IDR 13,000 per night)
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Heliconia

Things to do

  • Full-service spa

Family friendly

  • Free area shuttle
  • In-room kitchenette
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Spa open daily
  • Thai massages

Accessibility

  • No lift

More

  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch LED TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Kitchenette
  • Limited room service
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 17

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: IDR 200000.00

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: IDR 120000 per vehicle (one-way, maximum occupancy 7)
  • Airport shuttle fee per child: IDR 80000 (from 4 to 12 years old)
  • Self-parking fee: IDR 13000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Batam Harbour Boutique Hotel & Spa offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

Property is also known as

Batam Harbour Hotel
Batam Harbour
Batam Harbour Hotel Spa
Batam Harbour & Spa Batam
Batam Harbour Boutique Hotel Spa
Batam Harbour Boutique Hotel & Spa Hotel
Batam Harbour Boutique Hotel & Spa Batam
Batam Harbour Boutique Hotel & Spa Hotel Batam

Batam Harbour Boutique Hotel & Spa Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 80 out of 190 reviews
Rating 8 - Good. 77 out of 190 reviews
Rating 6 - Okay. 21 out of 190 reviews
Rating 4 - Poor. 9 out of 190 reviews
Rating 2 - Terrible. 3 out of 190 reviews

8.4/10

Cleanliness

9.0/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved the accommodations and wish we could've stayed longer.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Sandra Louise treasa

Liked: Cleanliness, amenities, property conditions & facilities
Spacious room. Good air-conditioning.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Richard Wui Shing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very helpful and the room is very comfortable. The rates are fantastic.
Stayed 1 night in Aug 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location hotel

Hotel is very near ferry terminal, surroundings have food n other services. Room is big n clean. Friendly service staff.
Stayed 1 night in Jul 2025
Verified

8/10 Good

Mahen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean hotel

The room was very comfortable.
Verified

10/10 Excellent

Ang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very polite & helpful staff. Nice outdoor sitting for its in house cafe / restaurant. Suitable for families and couple. Massage / facial inside the hotel is good.
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Good rate with the size of the room. Clean, quite, and nearby have lots of food n entertainment places. It is also a Girl friendly hotel
Stayed 2 nights in May 2023
Verified

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was big and clean, many TV channels and good signal as compare to other nearby hotels. I love the message spa, convenient, price reasonable and good skill service.
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place and handy position

Very good for the price better than most hotels in batam breakfast could be a bit better for westerners but in all fairness good is not expensive and plentiful around the area good WiFi which now days is very important thank you see you again in the future
Stayed 4 nights in May 2023
Verified

10/10 Excellent

Salim

Liked: Cleanliness, staff & service
Nothing special
Stayed 1 night in Feb 2023
Verified

6/10 Okay

Didier

Liked: Cleanliness, property conditions & facilities, room comfort
Usually smooth check in but this trip horrible checkin, very rude receptionist. Shouldn’t be at front desk, should be working at housekeeping.
Stayed 2 nights in Mar 2024
Verified

4/10 Poor

Alex

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing
Stayed 1 night in Jun 2024
Verified

8/10 Good

Mikko

Liked: Cleanliness, staff & service, room comfort

Mukava hotelli hyvällä paikalla

Hotelliin oli helppo saapua suoraan horizon lautasta. Ympäristössä oli helppo liikkua ja siellä oli paljon ravintoloita ja liikkeitä. Hotellissa oli hyvä palvelu ja kuljetukset hotellin omalla autolla.
Stayed 2 nights in Dec 2024
Verified

8/10 Good

ALAUDDIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Batam Trip 22 to 25 Apr 2022

Affordable hotel with comfortable room (Deluxe Studio Suite). However the kitchen does not come with basic cutleries like plates, bowls, fork, spoon, knife, etc. we had to borrow from the restaurant. The electric stove is useful but the conventional oven should be changed to a microwave oven.
Stayed 2 nights in Apr 2022
Verified

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my big room and the bed was very comfortable. I enjoyed it was in a very good location and very quiet. It was a very good stay. Thank you for being there.
Stayed 4 nights in Apr 2020
Verified

10/10 Excellent

Juraini

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Happy staying

Staff all friendly and helpful enjoy staying and also the room is good
Stayed 1 night in Feb 2020
Verified

8/10 Good

CK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is spacious, clean and the aircon is good. Only set back is before the check out time, water is cut off.
Stayed 1 night in Feb 2020
Verified

4/10 Poor

Sunny

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
room was stinking .. ask to change room .. and paid 30 dollars more to upgrade to second floor
Stayed 2 nights in Jan 2020
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
Good distance from ferry terminal but property is very old. The shower sprays the entire toilet because there's a leak upwards. The bathroom ceiling has a big glorious patch of black mould.
Stayed 2 nights in Nov 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
The room is spacious and clean,staff are polite but breakfast needs improvement...
Stayed 2 nights in Nov 2019
Verified

8/10 Good

Sshh

Liked: Cleanliness, amenities, property conditions & facilities
Can be improved with more service and provide more timings for the shuttle bus service.
Stayed 1 night in Nov 2019
Verified

10/10 Excellent

oh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel and friendly staff

Nice greathering with family and friend we enjoy they stay great hotel.
Stayed 2 nights in Nov 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the breakfast there and the room is big for 2 pax
Stayed 1 night in Nov 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are friendly and helpful. Hotel is super close to the ferry station
Stayed 1 night in Nov 2019
Verified

2/10 Terrible

Nobleson

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very bad
Stayed 1 night in Nov 2019