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Francis Hotel Bath

4.0 star property

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Photo gallery for Francis Hotel Bath

Exterior
Creator video - submitted by Sveta's Favorite Stays
Deluxe Room, 1 King Bed, Ensuite, City View | Egyptian cotton sheets, free minibar, in-room safe
Terrace/patio
Classic Double Room, 1 Double Bed, Ensuite | Egyptian cotton sheets, free minibar, in-room safe

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Bar

Explore the area

View in a map
Queen Square, Bath, England, BA1 2HH
  • Place, Jane Austen Centre
    ‪1 min walk‬
  • Place, Roman Baths
    ‪5 min walk‬
  • Place, Bath Abbey
    ‪5 min walk‬
  • Airport, Bristol (BRS-Bristol Intl.)
    ‪36 min drive‬

Room options

View all photos for Classic Double Room, 1 Double Bed, Ensuite

Classic Double Room, 1 Double Bed, Ensuite | Egyptian cotton sheets, free minibar, in-room safe

Classic Double Room, 1 Double Bed, Ensuite

9.6 out of 10
Exceptional
(34 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed, Ensuite, City View

Deluxe Room, 1 King Bed, Ensuite, City View | Egyptian cotton sheets, free minibar, in-room safe

Deluxe Room, 1 King Bed, Ensuite, City View

9.8 out of 10
Exceptional
(9 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, 1 King Bed, Ensuite

Superior Double Room, 1 King Bed, Ensuite | Egyptian cotton sheets, free minibar, in-room safe

Superior Double Room, 1 King Bed, Ensuite

9.6 out of 10
Exceptional
(25 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 1 King Bed with Sofa bed, Ensuite

Family Room, 1 King Bed with Sofa bed, Ensuite | Egyptian cotton sheets, free minibar, in-room safe

Family Room, 1 King Bed with Sofa bed, Ensuite

9.4 out of 10
Exceptional
(13 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Francis Hotel Bath

A restaurant, a bar/lounge and coffee/tea in a common area are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include 24-hour room service, concierge services and dry cleaning.
Francis Hotel Bath offers 98 accommodations with free minibar items and a safe. This individually decorated accommodation includes desks. Beds feature Egyptian cotton sheets. 21-inch Smart televisions come with digital channels.

Bathrooms include a rainfall showerhead, bathrobes, complimentary toiletries and hairdryers. This Bath hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us they can't get enough of Francis Hotel Bath's great location. During your stay, you're just a quick walk from Thermae Bath Spa. Free WiFi in public areas, a restaurant and a bar are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy British cuisine while dining at Emberwood
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the comfortable guestrooms and the overall condition of the property
  • Steps from Jane Austen Centre and 5 minutes on foot from Pulteney Bridge
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A terrace, tour/ticket assistance, and a garden are also featured at the luxury Francis Hotel Bath.

This 4-star Bath hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10:30 AM.
Emberwood – This restaurant specialises in British cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
24-hour room service is available.

Awards and affiliations

The property is a member of Historic Hotels of the World.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (GBP 21.80 per day)

Food and drink

  • Daily buffet breakfast available 7 AM to 10:30 AM for a fee: GBP 20 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Emberwood

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Handrails in stairways (91 centimetre high)
  • Lift (91 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (140 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • Banquet hall
  • Built in 1728
  • Comprehensive food waste policy
  • Fireplace in lobby
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 21-inch smart TV with digital channels
  • Streaming services

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual decor
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 50
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 30 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for GBP 25.0 per stay.
  • Cots (infant beds) are available for GBP 1.0 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 20.00 per person
  • Off site parking fee: GBP 21.80 per day (0.5 mi away; open 24 hours)
  • Pet fee: GBP 30 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 50 (subject to availability)
  • Late check-out fee: GBP 50 (subject to availability)
  • Crib (infant bed) fee: GBP 1.0 per stay
  • Rollaway bed fee: GBP 25.0 per stay
  • Service fee: 5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Francis Bath MGallery Collection
Francis Hotel
Francis Hotel Bath MGallery Sofitel
Francis Hotel MGallery Collection
Francis MGallery Collection
Hotel Francis
Accor Francis Bath
Francis Hotel MGallery Sofitel
Francis Hotel Bath
Francis Bath MGallery Sofitel
Francis MGallery Sofitel

Francis Hotel Bath Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 655 out of 1000 reviews
Rating 8 - Good. 240 out of 1000 reviews
Rating 6 - Okay. 67 out of 1000 reviews
Rating 4 - Poor. 24 out of 1000 reviews
Rating 2 - Terrible. 14 out of 1000 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Philip

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly and helpful concierge staff. Helped us get a taxi. Excellent breakfast buffet.
Stayed 2 nights in Dec 2025

10/10 Excellent

Justine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful decor and the bed is truly comfortable, didn’t want to leave. It’s great to have proper tea making facilities in the room (not just an espresso machine). Fantastic bar staff and fun atmosphere in the beautiful bar. Have stayed in many Bath hotels, this is now my favourite.
Stayed 1 night in Dec 2025

10/10 Excellent

Martha

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 2 nights in Dec 2025

8/10 Good

Brian

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room good Lack of coat hooks Staff great
Stayed 1 night in Dec 2025

10/10 Excellent

Claire

Stayed 2 nights in Dec 2025

10/10 Excellent

Liane

Liked: Cleanliness, staff & service, amenities
Everything from start to finish was first class. The ambience, food and cleanliness. We will be returning.
Stayed 1 night in Nov 2025

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

10/10 Excellent

Duane

Stayed 1 night in Dec 2025

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was well laid out and of a good quality
Stayed 1 night in Dec 2025

10/10 Excellent

John Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Atmosphere was charming and comfortable, great location and wonderful service.
Stayed 5 nights in Nov 2025

10/10 Excellent

Tim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only complaint was some cooked breakfast items had run out on the Saturday but everything was available the following day. The Staff and Service was excellent.
Stayed 2 nights in Nov 2025

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2025

10/10 Excellent

Justine

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
A beautiful room.
Stayed 1 night in Nov 2025

10/10 Excellent

Steve

Liked: Cleanliness, amenities, property conditions & facilities
Yes excellent. I am a proud Bathonian although I moved away as a student. The Francis is truly exceptional hotel worthy of this wonderful city
Stayed 2 nights in Nov 2025

10/10 Excellent

Karen

Stayed 2 nights in Nov 2025

10/10 Excellent

Nerys

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and helpful staff. Clean and beautifully decorated.
Stayed 1 night in Nov 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff, went the extra mile. Room was spotless and modern. Would happily sta again.
Stayed 1 night in Nov 2025

10/10 Excellent

Hayley

Stayed 1 night in Nov 2025

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, amenities
Room was really nice - we only booked a cosy room and I was not expected it to be as big. The bed was like sleeping on a cloud! Really nice hotel, excellent service - a free drink at the bar for all residents was a lovely touch. The hotel even smelled amazing!! Highly recommend
Stayed 1 night in Nov 2025

10/10 Excellent

jayne

Liked: Cleanliness, staff & service, amenities
checking in was easy , the room was spotless and was freshly decorated as was the whole hotel ( still some going on but didn’t bother us) staff all very friendly
Stayed 2 nights in Nov 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, amenities
Clean room and helpful staff.
Stayed 1 night in Nov 2025

10/10 Excellent

Steph

Travelled with family
Liked: Amenities
Everything about our stay was perfect - the rooms, decor, amenities & the breakfast. The staff were super friendly & professional too. A stay that will be repeated.
Stayed 2 nights in Nov 2025

10/10 Excellent

Julia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very cosy (it was November) and comfortable. There wasn't much storage space in the room - some drawers would have been useful. Cooked breakfast was a buffet - individually prepared items (e.g. scramled eggs and toast) would have been more tempting The do-it-yourself toaster was very hit and miss.
Stayed 4 nights in Nov 2025

10/10 Excellent

Martha

Stayed 2 nights in Nov 2025

10/10 Excellent

Nellee

Liked: Cleanliness, staff & service, amenities
Staff have been wonderful. Room was beautiful. Would definitely return to this hotel if I am ever in Bath.
Stayed 1 night in Nov 2025