Great hospitality. The location and the house are amazing. The place is cosy and the food excellent. Definitely a good bargain price/quality. I will come back for sure on my next trip to Bath and will not bother look at another hotel.
Only one little thing that might not be easy to improve - the noise from nearby rooms. The sound isolation does not seem perfect as since 7 in the morning I woke up because of the TV with the news channel on at my neighbor's. While I was planning to sleep in the morning because of a late night, it did not work out :(
Overall, a big applause for the staff!
We were impressed the moment we pulled up the driveway, it's a lovely building. Reception hallway is very warm, bright and welcoming, looks very swish. The room again was just perfect, gorgeous decor, very clean, plenty of space and a good sized ensuite. Wonderful view over Bath. Bed was comfy and great blackout blinds and curtains. Breakfast was delicious and great choice. All the staff were friendly and helpful. Only a 10 minute or so walk to the city cente. Would highly recommend staying here.
Everything!! A great welcome on arrival- our room was upgraded...no idea of reason- but very grateful.
Cleanliness excellent- bed linens & towels excellent quality.
Breakfast really enjoyable- with a great choice of options. Service was top notch with nothing too much trouble. All staff very friendly and helpful.
Would highly recommend and will definitely return!!
Really enjoyed our stay, I wish there were more staff present during our stay - just to ask how are room is, if there's anything they can do to help.
The heating in the bathroom was an issue (it was too hot) and it would've been nice to enquire if there were any firmer pillows available. Also, I think it reasonable to expect that the tv's in the room to be smart TVs - so people can cast from their device to the screen - in case they wanted to watch Netflix etc on a larger screen.
Having said all that, those are small issues on what was a very lovely stay
Great staff ! Walk to bath easy going but a little harder coming back but still a nice walk, breakfast was excellent both in quality of the food and the service
I would highly recommend this hotel, i will definitely return!
Very nice place to stay. Tasty breakfast and what we really liked, there is no food being wasted, you can just ask for more!
Spacious room, nice, big bathroom.
Tripped and broke foot on the stairs. Partner also tripped in the same location earlier. There are two warning signs right at this unexpected step on a small landing, clearly a tripping hazard for many.
Grays boutique was an absolute gem! After having a disaster with an air b&b we were so lucky to find this place. The owners were so welcoming and hospitable and the b&b was clean and well stocked. The breakfast options were lovely and we would 100% go back!