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The Cross Keys

3.0 star property

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Room
Room
Room
Room
Room

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
20 High Street, Rode, Frome, England, BA11 6NZ
  • Place, Orchardleigh House
    ‪12 min drive‬
  • Place, Longleat Safari and Adventure Park
    ‪14 min drive‬
  • Place, Center Parcs Longleat Forest
    ‪15 min drive‬
  • Airport, Bristol (BRS-Bristol Intl.)
    ‪47 min drive‬

Room options

View all photos for Double Room, Ensuite (Blue)

Room

Double Room, Ensuite (Blue)

9.6 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, Ensuite (Yellow)

Room

Twin Room, Ensuite (Yellow)

8.8 out of 10
Excellent
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room, Ensuite (Green)

Room

Double Room, Ensuite (Green)

9.8 out of 10
Exceptional
(7 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About this property

The Cross Keys

Inn in Frome with restaurant and bar/lounge
Along with a restaurant, this smoke-free inn has a bar/lounge and free self-parking. WiFi in public areas is free. Housekeeping is not available.
The Cross Keys offers 3 accommodations.
During your stay at The Cross Keys, you'll be close to Orchardleigh House. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Breakfast is offered for a fee
  • Just a 5-minute drive from Southwick Country Park and 6 minutes from Farleigh Hungerford Castle
  • Pets welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Free self parking is available.

This 3-star Frome inn is smoke free.

The Cross Keys has a restaurant on site.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Breakfast available for a fee
  • A bar/lounge
  • A restaurant

Guest services

  • No housekeeping service

Accessibility

  • No lift

More

  • Smoke-free property

Policies

Check-in

Check-in start time: 5:30 PM; check-in end time: 7:00 PM
Early check-in subject to availability

Check-out

Check-out before 10:00 AM

Pets

  • Pets: GBP 10.0 per pet, per day

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: GBP 10.0 per pet, per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

Property is also known as

Cross Keys Inn Frome
Cross Keys Inn Frome
Inn The Cross Keys Frome
Frome The Cross Keys Inn
The Cross Keys Frome
Cross Keys Frome
Cross Keys Inn
Cross Keys
Inn The Cross Keys
The Cross Keys Inn
The Cross Keys Frome
The Cross Keys Inn Frome

Reviews

The Cross Keys Reviews

8.4

Very good

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 101 out of 207 reviews
Rating 8 - Good. 60 out of 207 reviews
Rating 6 - Okay. 25 out of 207 reviews
Rating 4 - Poor. 14 out of 207 reviews
Rating 2 - Terrible. 7 out of 207 reviews

Reviews

10/10 Excellent

joan

Travelled with pets, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely charming place. Very quiet. Comfy beds. Great Food, Staff are great as well. Would recommend this place.
Stayed 1 night in Jun 2025

6/10 Okay

Nicholas

Travelled with family
Liked: Cleanliness, staff & service
Clean room, comfortable beds. Pub premises so some noise until late. Bedside light not working (no bulb), main lights not great. Bathroom light over sink not working. Plug in sink not functional
Stayed 1 night in Jun 2025

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were friendly, easy to check-in and check out
Stayed 1 night in Jun 2025

6/10 Okay

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

James

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Right, now everything was excellent apart from one very important thing. There was no hot water at night after travelling up and after being out all day the next day obviously you'd want to shower. But no! Had to wait till the following morning. I did get refunded for one night but really should have been refunded for both.
Stayed 2 nights in May 2025

8/10 Good

Tam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

8/10 Good

Susan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice old pub

We had to give up with the shower. We had been working in Bath and we were both in need of a shower. The water wouldn't heat up. My daughter returned to the bar where we had checked in and a young lady behind the bar said that she would try to reboot it. 10 minutes later still only luke warm. Same 20 minutes after that and we were so tired by then that we had a wash and went to bed.
Stayed 1 night in May 2025

10/10 Excellent

Lee

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Nice little pub room. Very nice staff
Stayed 1 night in May 2025

8/10 Good

Wingrove

Travelled with group

Excellent pub food

We found the lighting poor due to light bulbs glow orange making the room dark. Mattress uncomfortable and dated. Coffee making machine, cups too large for the stand making it unsafe to use. Pub food excellent five star, staff spot on. Would I stay here again yes if they updated their accommodation.
Stayed 2 nights in Apr 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Charming double room

Very cute double room with en-suite in a very charming pub. Bed was comfortable, selection of teas available in the room and access to iron and ironing board. Perfect place for our two night stay whilst attending a wedding nearby.
Stayed 2 nights in Apr 2025

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place to stay - comfortable, clean rooms and everything we needed. The little booklet in the room with places to get breakfast, local walks and local taxi numbers was also a nice touch. A reallly pleasant place.
Stayed 2 nights in Apr 2025

10/10 Excellent

Khurram

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Customer service & very friendly staff
Stayed 1 night in Apr 2025

10/10 Excellent

John

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, friendly staff,
Stayed 1 night in Mar 2025

10/10 Excellent

Sole

Liked: Staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

James

Stayed 1 night in Feb 2025

10/10 Excellent

Terence

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Cross Keys

Utterly fantastic location & venue. Friendly staff, and good food. The room was very well kept.
Stayed 2 nights in Mar 2025

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay
Stayed 1 night in Nov 2024

10/10 Excellent

Khurram

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Great Service & very Helpful Staff, Clean & comfortable bed, clean bathroom
Stayed 1 night in Nov 2024

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely clean and spacious room. Perfect for what we needed with the option to eat in the pub. The bar staff were really friendly. Looking to book again for December
Stayed 1 night in Sep 2024

10/10 Excellent

adrian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent, beautifully decorated and very friendly staff. Recommended.
Stayed 1 night in Sep 2024

8/10 Good

Ian

Liked: Cleanliness, staff & service
Enjoyable stay, will revisit next time it’s on route.
Stayed 1 night in Aug 2024

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

8/10 Good

Ruth

Liked: Cleanliness, staff & service, amenities
Excellent service in restaurant, friendly, cosy accommodation.👍
Stayed 1 night in Aug 2024