Except for not having a kuerig machine in the kitchen along with the regular coffee pot the kitchen had everything we needed for our multi weeks stay. Everything was neat and clean. The bed was very comfortable. When we had questions, like using the lock system, and tv streaming questions, the host was super helpful and always answered our questions in a very timely manner. We loved being within an easy walking distance to the restaurants and shopping and also the depot. We would definitely stay here again.
The stay was close to everything and well supplied. The unit was clean, secure and very well equipped The customer service, instructions and vrbo process was a pleasure.
The only thing I have to complain about is that there was not a television in the master bedroom. In the only bedroom. I fall asleep with the TV on, so I had to fall asleep on the sofa. Also, the mattress was a little too soft.
Overall it was very nice! The condo could use a couple of things! Bowls in the kitchen would have been nice! Also an ice maker would have been nice, too! We missed a tv in the master bedroom. I enjoy watching tv in bed to relax. So just some minor improvements could be made.
Communications with Heirloom were with a very nice, professional.It took a few email and text messages to get the complete instructions to enter the unit. Stair count communicated was low (15 vs 21). The recently installed floor had raised ends that could have presented tripping problems. A window was not completely closed during the coldest days of the year. The clothes washer was not ready for occupation and resulted in un-needed communications resulting in a refund of 25% when we agreed to do our laundry outside of the unit. Overall a nice stay.
We really enjoyed our stay. The condo is roughly 3-4 blocks to bars, restaurants and live music! I will definitely return!! The place is so clean and looks brand new! The amenities were awesome and weather was perfect! I would highly recommend staying at the Heirloom!! đ