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SureStay by Best Western Groves

2.0 star property

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Photo gallery for SureStay by Best Western Groves

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Premium bedding, desk, laptop workspace, blackout curtains
Lobby
Free daily continental breakfast
Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave | Premium bedding, desk, laptop workspace, blackout curtains
Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave | Bathroom | Combined shower/bathtub, free toiletries, hair dryer, towels

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Laundry room

Explore the area

View in a map
5001 East Parkway St, Groves, TX, 77619
  • Place, London Bridge Park
    ‪12 min walk‬
  • Place, Lamar University
    ‪13 min drive‬
  • Place, Delta Downs Racetrack Casino
    ‪46 min drive‬
  • Airport, Beaumont, TX (BPT-Southeast Texas Regional)
    ‪9 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(5 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave | Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

SureStay by Best Western Groves

A 24-hour business centre, laundry facilities and a 24-hour front desk are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a vending machine.
SureStay by Best Western Groves offers 50 air-conditioned accommodations with a hairdryer and an iron/ironing board. Beds feature premium bedding. Televisions come with premium cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

During your stay at SureStay by Best Western Groves, you'll be within walking distance of London Bridge Park. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include a 24-hour business centre, laundry facilities and a lift
  • 12 minutes on foot from London Bridge Park and a 4-minute drive from Our Lady of Guadalupe Shrine
WiFi is free in public spaces. There's an onsite 24-hour business centre. Free breakfast is served daily. The business-friendly SureStay by Best Western Groves also features a vending machine, laundry facilities, and a lift. Self parking is free.

This Groves hotel is smoke free.

Guests are served a free continental breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Front entrance ramp
  • Hardwood flooring in room
  • Lift (122 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (91 centimetre high)

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch TV with premium cable channels

Food and drink

  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 25
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 25

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 25 (subject to availability)
  • Late check-out fee: USD 25 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

Property is also known as

Motel 8 Groves
8 Groves
Motel 8
Hotel Groves

SureStay by Best Western Groves Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 52 out of 93 reviews
Rating 8 - Good. 18 out of 93 reviews
Rating 6 - Okay. 11 out of 93 reviews
Rating 4 - Poor. 5 out of 93 reviews
Rating 2 - Terrible. 7 out of 93 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Alezae

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel service was great , as well as the rooms , staff , air conditioning and parking. Just a convenient area.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Alfonso

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in, quiet, clean room, felt safe, plenty of parking.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Ashley

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and nice. Bed was super comfy and alot of good channels. I like the shampoo conditioner choices as well. Staff was more than helpful and met my needs. Thanks sure stay groves texas!
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Paul

Liked: Cleanliness
Room very clean and excellent.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Carole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was good and well lit. Rooms were very clean and inviting. Staff was very friendly and accommodating. Overall, a very pleasant stay and wouldn't hesitate to recommend them to other travelers.
Stayed 1 night in Oct 2025
Verified

2/10 Terrible

Jesus

Disliked: Cleanliness, staff & service, property conditions & facilities
Dint wanth to return my money back with our even use the room for that they
Stayed 1 night in Mar 2026
Verified

8/10 Good

Alfonso

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pretty comfortable place to stay parking lot was small
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean place for a quick overnight stay.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Sarah

Liked: Cleanliness
Like its proximity to stores and restaurant will come again
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, property conditions & facilities
Clean safe room
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

NUBIA

Liked: Cleanliness, staff & service, property conditions & facilities
Although our room wasn't ready at check in the staff was attentive and the room was very clean.
Verified

6/10 Okay

Juan

Liked: Cleanliness, amenities, property conditions & facilities
Shower drain is blocked
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
There wasn’t much of a breakfast because it was very limited
Stayed 8 nights in Nov 2025
Verified

8/10 Good

Allan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was incredibly hard
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Ashley

Liked: Cleanliness, amenities
It was comfortable
Stayed 1 night in Jun 2025
Verified

4/10 Poor

TIFFANY

Disliked: Cleanliness, property conditions & facilities
Rooms were extremely dirty, mudd all over walls, restroom had questionable stains on the walls. This was clearly a 1 star motel at the least. Clerk in the front did not know what was going on with system and place 4 security deposits on my debit card and on my husbands debit card as well and continued to ask for cash after we told him they went through. I do not recommend this place to anyone.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Thi Phuong Thi

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Thi Phuong Thi

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was cool except the parking
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

Brandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very clean. Parking lot very small

Everything was very clean. The room was well stocked with anything that may be needed during stay. Front desk staff was super friendly. Bed was comfortable. The only thing that was inconvenient was the parking lot is super small. I wasn’t sure if I would be able to find a parking spot when I pulled in but after driving around I finally did. If you make the parking bigger then this place would definitely be 5 stars all the way
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Tajrick

Liked: Cleanliness, staff & service
Alright
Stayed 5 nights in Apr 2025
Verified

8/10 Good

césar

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Jun 2025
Verified

2/10 Terrible

Michelle

Disliked: Cleanliness, staff & service, amenities
Let me start off by saying not ONE person working at this hotel was polite nor of ANY help! We stayed a week and one day because that was our ONLY option or I would have left the day the house keeper called my daughter whom is non verbal and autistic a DOG!!!! She makes different vocal sounds and she may have sounded like a dog but everyone at the hotel knew she had a disability because I made it loud and clear. Well the gentleman at the front desk told me LAST MINUTE that we couldn’t extend because my child was to loud and she bothered the other guests! That’s not right and even after being treated in thst manner I still made sure my room was clean and I didn’t hesitate because two wrongs don’t make a right. I never received an apology or nothing. I am so mad and I do not recommend that hotel to anyone.
Stayed 1 night in Feb 2026
Verified

4/10 Poor

Nicole

Disliked: Cleanliness, amenities
Floors were wet in my room and stayed that way cause of AC and maybe humidity. Bathroom smelt like urine. Breakfast was minimal and noticed no silverware or plates/bowls. Wi-Fi signal shotty. Heard noise from hallway since door had a gap at bottom. Pictures looked nice but definitely did not feel comfortable.
Stayed 1 night in Aug 2025
Verified

6/10 Okay

Dana

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Check in was quick and easy. Staff very professional. Cleanliness of the hotel over all was very good. The room was nice except for a few flaws. The shelf over the desk was falling off the wall. The bathroom door would not shut. The air conditioner probably needed to be cleaned. There was a Musky smell in the air. The worst part of the room was the mattress. My husband had to sleep caddy corner in the bed because of the humongous dip, almost like a hole in the mattress.
Stayed 1 night in May 2025