Staff was very nice and always there when I needed something and the price was very affordable and the location was close to all the stores and the national park
The room was incredibly dirty and smelled strongly of smoke. We paid extra for a king bed but they didn't have any king rooms. The sink still had toothpaste residue from the last person and was covered in grime and bugs. The toilet also was dirty. The bedding was stained and had holes in it. The staff were at least friendly but you couldn't pay me to stay here again.
At first we had no towels and then they brought me and my husband one towel and then we try to take a shower and the shower head was gone plus it was so stopped up you couldn't take a shower without it overflowing not to mention the cockroaches that were everywhere the dirt and nasty gunk with all over everything. It's was just so filthy. It literally looked like it hadn't been cleaned in months. Holes in walls and dirt all over walls.
The room was disgusting. We had small cockroaches everywhere. We have baits here at home now because some hitched a ride. The bathroom sink had no water. The bathtub was filthy, with paint chips and other filth. there was a filthy piece of toilet paper stuck to the floor. Our socks were filthy after walking on floor. We got the hell out at 4 am. waste of money and looks horrible for Expedia. We got a call about our stay and when I told the guy it was "horrible" he hung up before I could go on. Obviously no one cares. We should have a full refund but not holding my breath. I will say the bed was comfy but who could sleep given the other problems. Also sheets had cigarette burn in them. The fridge would switch on every ten minutes and sounded like a man standing at the toilet peeing while running a shaver. very loud. room 24.
I wasnât actually able to stay for my reservation. They SAY they have staff at the front desk 24/7 but when I arrived at midnight all the lights were on, the door was locked, and there was no one to be seen. There were 2 phone numbers posted on the door that I tried calling. The 1st went to voicemail and the other was answered by a woman that sounded just woken up. I explained I was outside the hotel wanting to check in and she asked to be given a couple minutes before the line disconnected. I waited outside for about half an hour before retreating to my car and out of the cold. I tried to contact Expedia to see if they could get a hold of the hotel so I could check in or if I could cancel/refund but they were also unsuccessful. I ended up sleeping in my car in the parking lot for a few hours before continuing on my road trip. Expedia emailed me the next morning to say the hotel would not refund.
Nasty! Nasty nasty! My bedroom came totally dirty.. with hair on the soap holder and even poop on the wall!!! Ges, im not joking!!! And when I came to talk to the couple who manages this rat hole, I understood why it looks like a rat hole. AVOID THIS PLACE AT ALL COSTS
Horrible!!! Place has no hot water and smells like a port a potty! Uber doesnât show up and the cab company thatâs close charged me $60 to go 9 miles!! Turtles that smell soooooo bad are in the front office! Not friendly staff at all!! Would not recommend!!!!! Like wrong turn, hills have eyes, meets worlds worst trap house! Unless you like cold showers and nasty room with smelly blankets I would not stay here!!!!! Also if itâs night time the office closes and the numbers on the door say call for assistance but they wonât answer!
Run down creepy reptiles in dishes on counter, oh and they cancelled my reservation without ever informing me said they are not allowed to notify when reservations get cancelled. So you may show up thinking you have a place to stay but that's not the case.
This place should not charge more then $20 a night it is a roach motel. I literally seen a few roaches. I killed them but that is just nasty.the staff was nice but embarrassed about the property.
There were stubbles of hair on the bathroom sink when I checked in and the toilet wasn't clean. The room needs a fresh coat of paint and the bathroom redone! Also, they need new mattresses.