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Comfort Inn New River

2.5 star property

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Photo gallery for Comfort Inn New River

Premium bedding, desk, iron/ironing board, cots/infant beds
Lobby
Meeting facility
Fitness facility
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

View in a map
801 Mall Road, Fayetteville, WV, 25901
  • Place, New River Gorge Bridge
    ‪7 min drive‬
  • Place, Kaymoor Miners Trail
    ‪7 min drive‬
  • Place, Ace Adventure Resort
    ‪11 min drive‬
  • Airport, Beckley, WV (BKW-Raleigh County Memorial)
    ‪36 min drive‬

Room options

View all photos for Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking | Premium bedding, desk, iron/ironing board, cots/infant beds

Suite, Multiple Beds, Non Smoking

9.2 out of 10
Wonderful
(12 reviews)
  • Sleeps 4
  • 2 King Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, desk, iron/ironing board, cots/infant beds

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

Premium bedding, desk, iron/ironing board, cots/infant beds

Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Premium bedding, desk, iron/ironing board, cots/infant beds

Standard Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(32 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, desk, iron/ironing board, cots/infant beds

Standard Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(68 reviews)
  • Sleeps 4
  • 2 Queen Beds

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includes taxes & fees
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Quality Inn New River

About this property

Comfort Inn New River

Hotel in Fayetteville with free breakfast and fitness centre
A fitness centre, coffee/tea in a common area and a business centre are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a meeting room, laundry facilities and a 24-hour front desk.
Comfort Inn New River offers 67 accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. Fridges and microwaves are provided.

Guests can surf the web using complimentary wired and wireless Internet access. LCD televisions come with premium cable channels. Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Comfort Inn New River gets good marks from our customers. During your stay, you'll be close to New River Gorge Bridge. You'll find features such as free WiFi in public areas and free self-parking, plus a gym.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 3-minute drive from Russell Mathews Park and a few minutes from Love Hope Arts
WiFi is free in public spaces. A business centre and a meeting room are available. Free breakfast is served daily. A fitness centre, a terrace, and a vending machine are also featured at the business-friendly Comfort Inn New River. Self parking is free.

This Fayetteville hotel is smoke free.

Guests are served a free full breakfast daily from 6:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • Cot (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Cot (surcharge)
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.00 per night.
  • Cots (infant beds) are available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Cots (infant beds) are available for an additional fee
  • Rollaway bed fee: USD 20.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Comfort Inn New River
Comfort Inn New River Motel
Comfort Inn New River Motel Oak Hill
Comfort Inn New River Oak Hill
Comfort Inn New River Motel Fayetteville
Comfort Inn New River Fayetteville
Motel Comfort Inn New River Fayetteville
Fayetteville Comfort Inn New River Motel
Motel Comfort Inn New River
Comfort Inn New River Motel
Comfort New River Fayetteville
Comfort Inn New River Hotel
Comfort Inn New River Fayetteville
Comfort Inn New River Hotel Fayetteville

Comfort Inn New River Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 441 out of 1004 reviews
Rating 8 - Good. 345 out of 1004 reviews
Rating 6 - Okay. 130 out of 1004 reviews
Rating 4 - Poor. 60 out of 1004 reviews
Rating 2 - Terrible. 28 out of 1004 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Richard

Travelled with family
Liked: Room comfort
The hotel was average. It could use an update, especially in the bathrooms.
Stayed 1 night in Jul 2025

6/10 Okay

Erin

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

6/10 Okay

Chittur

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Decent accommodation close to New River Gorge National Park. The beds were not very comfortable. As vegetarians, we found the buffet breakfast was limited.
Stayed 3 nights in Jul 2025

4/10 Poor

Brittany

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness

Close to National Park, just an “ok” stay

Our stay was just “okay”. The hotel location was great to see the national park. The staff was super friendly. The room was spacious and we enjoyed the two king size beds. Breakfast needed a few more options.. bagels or a drink machine. The water machine broke while we were there. There were spiders in our room, dust and cobwebs. The pool was broken and the hotel offered NO reimbursement for that. They said the maintenance guy died three years ago and haven’t found another to fix it since! Hotels.com never stated that on the website when booking nor did the hotel offer that info when I called inquiring about our stay. My kids were so disappointed. The tv was a little messed up and blurry. Just a heads up!!
Stayed 4 nights in Jul 2025

10/10 Excellent

Leslie

Stayed 3 nights in Jun 2025

6/10 Okay

Rebekah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience, friendly staff, excellent continental breakfast options and clean environment. However, parking options were limited. The parking spaces are not marked by lines. Therefore, people end up parking in two spaces limiting parking options for other customers.
Stayed 2 nights in Jul 2025

10/10 Excellent

Martin

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff was very friendly. Was able to check in early . Hotel was clean and great location near the Gorge .
Stayed 1 night in Jun 2025

4/10 Poor

Sheila

Travelled with family
Disliked: Cleanliness, room comfort
The sheets were stained. Room was dirty. Borrowed broom from front desk and swept up bathroom floor. Carpet was dirty with food crumbs, dirt and bobby pins. Asked for room to be vacuumed and it was not done!
Stayed 2 nights in Jun 2025

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

6/10 Okay

agnieszka

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was ok
Stayed 2 nights in Jun 2025

8/10 Good

Jeremiah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The bed was so comfortable. I actually slept instead of watching TV all night. The employees were all so very helpful (I am disabled). This is the first hotel I have stayed at where the walk in shower didn't cause the whole floor to be wet. All in all, an exceptional hotel.
Stayed 2 nights in Jun 2025

8/10 Good

Donna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
close to new river gorge park and food options
Stayed 2 nights in Jun 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Veronica

Travelled with family
Liked: Property conditions & facilities
They need better pillows
Stayed 1 night in Jun 2025

10/10 Excellent

Laura

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was super convenient to the Gorge, great restaurants and access to shopping! Would 100% stay there again.
Stayed 1 night in Jun 2025

10/10 Excellent

Lois

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful.
Stayed 2 nights in Jun 2025

10/10 Excellent

James, new bern

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay for our bike group riding to see the New River Gorge Bridge had a great time... Audrea and Susan at the front desk were awesome! We had a issue with one of the bikers being broke down and they helped us out getting set up for another stay that was not in the plans.. Thank you! We will stay again when we go back that way!
Stayed 1 night in Jun 2025

10/10 Excellent

James, new bern

Stayed 2 nights in Jun 2025

4/10 Poor

Michael

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Very poor experience with room. Several things wrong. Half light bulbs in bathroom not working Bathroom lock won’t lock Bathroom sink drain stopper won’t work using lever Microwave turnstile not working Hotel gets top dollar because of location Wold never go back
Stayed 1 night in Jun 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great check in. Room is clean and comfortable. Nice breakfast....a good stay.
Stayed 1 night in Jun 2025

10/10 Excellent

June

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in May 2025

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Terry, Irvine

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Rooms are clean staff is very friendly and helpful
Stayed 1 night in May 2025