4/10 Poor
Rebecca
3 Sept 2025
Disliked: Cleanliness, room comfort
Drain Smell
On walking in room 7 there was a terrible smell even though the window was fully open. I walked back to reception and explained the smell was bad in the room and asked for another room. Was given a key for room 5. Room didn't have the awful smell of the other room and although was basic and a bit tired looking we settled into room. After an hour we went for an evening meal in the restaurant which was ok. We then returned to the room only to open the door and be hit with the same awful smell that had been in the other room! Was coming from the bathroom so we shut the toilet lid, blocked up the sink hole and put a towel over the shower drain. Couldn't get rid of the smell but as it was quite late we just stayed in the room hoping the smell would go, window was fully open. The smell didn't go, it was smelly all night but did start to go when we woke around 6am. Didnt sleep well mainly due to smell and having to have window open quite wide. Must of been a problem with the drains. We ended up leaving hotel by 6.30am and did'nt bother with breakfast as we were fed up. With hindsight we should of requested a refund and gone elsewhere. Lady on reception was friendly enough but smell really spoilt our stay.
Rebecca
Stayed 1 night in Sep 2025
