2/10 – Ungenügend
Jen K.
1. Juli 2025
Verbesserungswürdig: Sauberkeit
Smelly, Dirty, Poor Management. Avoid!
I hate to write bad reviews, but I want to save another family the experience we had. This property had no reviews when I booked it, so we had nothing to go on. The interior pictures made it look clean and inviting. When we first pulled up, the dread set in. Property is completely unkept. Tall, un-mowed grass with poor exterior upkeep. Sue/Bellaire Property Mgmt didn't email the code for the lock box, which was a hassle at arrival. Upon entering the home the "ick" set in. It has very strong bad old home/wet/musty smell. Upon first glance, it didn't look bad though. It wasn't until we set our grandchildren down, and sat on the sofa/chairs, that we realized there was dog hair literally everywhere. The kids had dog hair all over their hands and feet, and it covered our clothing. The dog smell intensified as we were in the house. Coffee cups had coffee drips on them in the cupboard, and appeared to have not been washed. There is no TV on the 1st floor. The only tv is in the basement. Dark, dingy, smelly old basement with large spiders on the walls. Again, felt very dirty, and not somewhere you'd want to spend any time. We checked out a night early after finding dog hair in our lunch, and not being able to tolerate the smell or feel comfortable with our little ones on the floor. Back yard is filled with ant hills and weeds. I contacted Sue, the property manager who agreed to a 1 night refund, and has not followed through, and has quite responding. We are waiting on our refund.
Jen K.
Aufenthalt von 2 Nächten im Juni 2025