This property sits on a beautiful location above a river. There was lots of amenities for our family to relax and enjoy. The kids took in the sauna and steam room and had a nice jog along the river. Lots of areas to sit and enjoy the river and nature. The room was quiet. I do recommend getting the room in the E building if you want a little bit more seclusion.
At almost 400.00 a night, you would expect a "luxury type" hotel. We were very disappointed. The carpets were incredibly dirty, to the point we had to wear our shoes at all times, the sink was clogged, the shower curtain liner was smelly & dirty. There were potato chips on the ground near the beds thatwere not vacuumed before our arrival. The sliding door window was dirty and the tract was filled with dirt. Patio area was filled with cobwebs and dust. The popcorn ceilings showed how dated the room is. The refrigerator has to be started/restarted every 2 hours, so putting food in there was not even an option. It was our first time taking our granddaughters on a vacation and I was afraid for them to walk on the floors and lay on the blankets/pillows because of cleanliness. The property itself is pretty, but the room for the cost left very little to be desired. Unfortunately, it is not likely we will return to this property.
Medium experience. Garbage bag from the cleaning staff was outside our door from check in until we went to bed. Beds were not the best condition. Bathtub was dingy around the corners. Will not be staying here again.
Really nice room! Staff was a bit stiff with us from the moment we arrived - not sure if it was a busy day or what. Located on the northern side of Bend & close to a lot of cool spots otherwise!
It was easy to check in and out had and an indoor pool and hot tub. (Hot tub was a little dirty- but we still sat in it) Staff was very friendly and helpful. Beds were comfortable place was clean. We would stay again.
This property was amazing! Friendly staff, amazing rooms, and a beautiful view. The property is very clean. The room amenities are top knotch.i would definitely stay here again.
Room set up was great, pools and fun things to do. The bathroom was missing towel racks and just brackets were left that didnât look great but overall minor issues. I would stay again.
Lovely property and a beautiful room. Plenty of space in the room for the 4 of us to spread out. We also loved that there were plenty of outlets as we were on a road trip and need to charge multiple devices. The staff was very friendly and professional. Overall it was a great stay. We cant wait to come back.
Room is right next to the road and your patio is facing a parking lot. Temperature and air in room is stale at times and bathroom fan needs to stay on to keep bathroom from getting muggy. Unfortunately the blankets on the bunk beds had hair in that did not belong to us and the front desk sent additional blankets that also included human hair in them. The location is great and very close to shopping and food. My children loved the indoor and outdoor pool. This room requires you to walk a short distance to reach the pool while crossing over a bridge. Overall it was a nice stay for my family and we would come back.
The room was accommodating except there was no microwave in the room. Had to use a community microwave. Couldnât believe that for the price we paid. It wasnât even cleaned daily by the housekeeping staff!Other than that it was fine.
The property was perfect for a family. My kids loved the pools, sauna and lawn games. Location was perfect, and the room fit 5 of us comfortably. We would stay here again.
We had the best time and there is so much to do at the hotel. Itâs located right on the river. Great food everywhere even if you want to just eat at the hotel.