Aparthotel

Resort Stay Spa Tsurumi

4.0 star property

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Photo gallery for Resort Stay Spa Tsurumi

Hot springs
Exterior
Reception
Exterior
Design Double Room | Free WiFi

Reviews

8.0 out of 10
Very good

Popular amenities

  • Kitchen
  • Laundry
  • Spa
  • Free WiFi

Explore the area

View in a map
23 Kumi, Beppu, Oita, 874-0849
  • Place, Myoban Onsen
    ‪3 min drive‬
  • Place, Kankaiji Onsen
    ‪3 min drive‬
  • Place, Beppu City Traditional Bamboo Centre
    ‪7 min drive‬
  • Airport, Oita (OIT)
    ‪58 min drive‬

Room options

Design Double Room

7.4 out of 10
Good
(3 reviews)
  • Sea view
  • Sleeps 2
  • 2 Single Beds

Gallery Triple Room

  • Sleeps 3
  • 1 Single Bed and 1 Large Single Bed

Deluxe Quadruple Room

  • Sleeps 4
  • 1 Double Bed and 1 Large Single Bed

Superior Triple Room

  • Sleeps 3
  • 2 Double Beds and 1 Single Bed

Deluxe Triple Room

  • Sleeps 3
  • 2 Single Beds

Similar properties

About this property

Resort Stay Spa Tsurumi

Aparthotel with a full-service spa, near Aso Kuju National Park
This smoke-free aparthotel features a full-service spa, spa services and a microwave in a common area. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities and express check-in are on-site. Each apartment features a kitchen, free WiFi and a separate bath and shower. A hairdryer, free toiletries and toothbrushes are among the other amenities that guests will find.
Resort Stay Spa Tsurumi offers 25 accommodations with complimentary slippers and a hairdryer. Accommodation at this 4-star aparthotel has kitchens.

Bathrooms include a separate bath and shower, bidets, complimentary toiletries and toothbrushes and toothpaste. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)).

The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the aparthotel's full-service spa. The spa is equipped with hot springs/mineral springs. The spa is open daily.

There are 2 indoor/outdoor hot springs open between 3:00 PM and 10:30 PM. The temperature in the hot springs is set to 106°F.

During your stay at Resort Stay Spa Tsurumi, you're just a quick walk from Sakura-yu Onsen. Free WiFi in public areas, a full-service spa and dry cleaning service are available. This upmarket aparthotel has 25 apartments. Free WiFi and a kitchen are available in each apartment.
  • Each apartment offers a kitchen, a separate bath and shower and free toiletries
  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Indulge in a treatment at the full-service spa
  • Amenities include laundry facilities, a vending machine and TV in a common area
  • On-site recreation includes hot springs
  • Just a 3-minute drive from Aso Kuju National Park and a few minutes from Hells of Beppu
As a guest of Resort Stay Spa Tsurumi, you'll find a full-service spa and hot springs. Public spaces have free WiFi. Spa services, a vending machine, and laundry facilities are also featured at Resort Stay Spa Tsurumi.

This 4-star Beppu aparthotel is smoke free.

Property amenities

Pool/Spa

  • 2 indoor/outdoor hot springs
  • Full-service spa
  • Hot springs open from 3:00 PM - 10:30 PM
  • Hot springs water temperature - 41 ºC

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking options include a garage and a carport

Kitchen

  • Freezer
  • Shared microwave

Bathroom

  • 1 private bathroom
  • Bidet
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • TV in common areas

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • No lift
  • Well-lit path to entrance
  • Smoke-free property

Services and conveniences

  • Limited-hour front desk
  • Vending machine

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 25 units

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 3:00 PM - 10:00 PM
Guests will receive an email within 72 hours before arrival with check-in instructions and smart lock details; front desk staffed during limited hours
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), smart lock

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
The front desk at this property is open daily from 3:00 PM - 10:00 PM.
Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their passport before arrival. Guests will receive an email 72 hours before arrival with check-in information and smart lock details. Front desk staff will greet guests on arrival at the property.

We should mention

  • Hot springs access available from 3:00 PM to 10:30 PM.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

BEPPURISORTSTAYSPATSURUMI
Resort Stay Spa Tsurumi Beppu
BEPPU RISORT STAY SPA TSURUMI
Resort Stay Spa Tsurumi Aparthotel
Resort Stay Spa Tsurumi Aparthotel Beppu

Resort Stay Spa Tsurumi Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 32 out of 79 reviews
Rating 8 - Good. 28 out of 79 reviews
Rating 6 - Okay. 9 out of 79 reviews
Rating 4 - Poor. 4 out of 79 reviews
Rating 2 - Terrible. 6 out of 79 reviews

9.0/10

Cleanliness

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Carissa

Travelled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
This hotel is so far out of town that walking in to town isn’t really an option (at least a hour walk) and the buses only run every half hour. As for the room itself, when you enter the bottom of the stairwell, you can turn on the light at the bottom but not the top. So you have to walk up into pitch black and use a flashlight to find the light switch at the top. The room barely cooled off, even with us blasting the AC units. Other than that, the rooms were nice and the onsen had a very pretty view.
Stayed 2 nights in Aug 2025

10/10 Excellent

Clifford, San Diego

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was great and had your own parking, but not walking distance from anything; however very close driving distance to tourist spots. Location of the hotel is right next to the expressway entrance to either go to Oita or Yufuin, your like in the middle. Overall excellent hotel!!
Stayed 2 nights in Jun 2025

10/10 Excellent

Derek

Liked: Cleanliness, room comfort
First hotel ive been to where there was no in person attendant but wow this was a greay experience. Easy parking, clean, good location. And the room was HUGE. Excellent value for money. The rooftop onsen was decent, could be better but that was just a bonus.
Stayed 2 nights in Apr 2025

2/10 Terrible

TERRY, Las Vegas

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Stay away from this hotel: no person in the front desk; the heat was not working (-2 Celsius); no one answered the phone for customer service … worst nightmare for my stay in a foreign country that only a few persons speak English. I will try to dispute the charges for my stay. I was disappointed that Expedia didn’t step in to help!! Very frustrating and un-professional
Stayed 1 night in Feb 2025

10/10 Excellent

Alver

Liked: Cleanliness, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Michael

Liked: Cleanliness, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

saburou

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
想像以上に快適なホテルでした。とても良かったと思います.ありがとうございました。 また利用したいですね。
Stayed 7 nights in Aug 2025

4/10 Poor

haruhisa

Business traveller
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
ラブホを改装しての施設なので、そこに無理やり設備を入れてるので、奇妙な間取りですが、お値段相応かと。建物内にベンダーやコインランドリーがあるのは、嬉しい。 ただ、私の部屋だけかもしれませんが、シャワーの温度が上がるまで時間かかり、すぐに冷たくなる。また、シャワーヘッドの水量が少ないと感じる。 階上に露天風呂があり大変良いが、鍵付きのロッカーも無いので、少し不安を感じる。
Stayed 1 night in Aug 2025

10/10 Excellent

ミヅキ

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
お値段が安く不安でしたがお値段以上に満足です!快適にすごせました!お部屋も広くて綺麗でした!
Stayed 1 night in Aug 2025

8/10 Good

かおり

Stayed 1 night in Aug 2025

10/10 Excellent

DAIGO

Liked: Cleanliness, room comfort

良かったです。

部屋も綺麗に掃除されていて裸足で歩いて逆に床のフローリングが気持ち良いです。 屋上の露天風呂は良かった。 ただ3人同時だと狭いかな。
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveller

Stayed 2 nights in Aug 2025

8/10 Good

Fumie

Liked: Cleanliness, amenities, property conditions & facilities
部屋が清潔で駐車場が広くて日陰に停めれるのが夏は助かります。
Stayed 1 night in Jul 2025

8/10 Good

幸浩

Travelled with family
Liked: Amenities
チェックインの手続きがきちんとされておらず、入るのにかなり時間がかかりましたが、電話したらスタッフの方が迅速な対応をして下さいました。 露天風呂からの景色はとても良かった上に、別府湾で行われた花火大会がお風呂から見物できて最高でした。
Stayed 1 night in Jul 2025

6/10 Okay

MAJA

Stayed 1 night in Jun 2025

8/10 Good

TOMOKO

Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

MASAKO

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2025

4/10 Poor

??

Travelled with partner
Liked: Cleanliness
チェックイン方法がわかりにくい 部屋のお風呂に桶と椅子がない
Stayed 1 night in May 2025

8/10 Good

Koji

Travelled with family
Liked: Cleanliness
Disliked: Amenities
新しいので部屋は綺麗だが、壁紙がはかれかけてるなどメンテナンスが必要と思う。露天風呂は狭くお湯がぬるい。部屋の風呂もぬるく、冬は寒いと思う。 安いプランだったためか、駐車場が2台スペースだったので、停めるのに苦労した。ハッチバックの開閉、ドアミラーなど気を使う状態。 別府は価格が高めのホテルが多く、大分の方が安いところが多い。安さの面でここは良かったと思う。由布院に向かうのに場所も良かったと思う。
Stayed 1 night in May 2025

8/10 Good

kanako

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
良かったです。
Stayed 1 night in May 2025

8/10 Good

SHU KAY

Liked: Cleanliness, room comfort
Stayed 3 nights in Apr 2025

8/10 Good

Hisako

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
お風呂から見える景色ガとても綺麗でした
Stayed 1 night in Apr 2025

8/10 Good

Sanae

Liked: Cleanliness
ロビーが無人でセルフチェックインがわかりにくかった。
Stayed 1 night in Apr 2025

10/10 Excellent

Shinji

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
とても快適に過ごせました
Stayed 1 night in Apr 2025