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Mercure Hotel Potsdam City

4.0 star property

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Photo gallery for Mercure Hotel Potsdam City

A modern hotel room with a glass-enclosed bathroom, a large bed, a sitting area, and a separate shower area.
Bar (on property)
Shower, eco-friendly toiletries, hair dryer, towels
Bar (on property)
An outdoor patio with tables and chairs, a basket of bread, and a bottle of water.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Parking available

Explore the area

View in a map
Lange Brucke, Potsdam, BB, 14467
  • Place, Potsdam Harbour
    ‪1 min walk‬
  • Place, Museum Barberini
    ‪3 min walk‬
  • Place, Potsdam's Brandenburg Gate
    ‪13 min walk‬
  • Airport, Berlin (BER-Brandenburg)
    ‪45 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed

8.2 out of 10
Very good
(20 reviews)
  • City view
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Privilege, Room, 1 Double Bed

A double bed with two pillows, a bedside table, a wall-mounted lamp, and a window with curtains.

Privilege, Room, 1 Double Bed

8.0 out of 10
Very good
(4 reviews)
  • City view
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 Double Bed

A hotel room with a bed, bedside tables, a desk, a chair, a mirror, and a window with curtains.

Superior Room, 1 Double Bed

  • 19 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Room, Multiple Beds

Standard Room, Multiple Beds | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, Multiple Beds

  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Junior Suite, 1 Double Bed (private bathroom with shower and tub)

A hotel room with a bed, a sofa, a desk, a chair, a small table, and a window with curtains.

Junior Suite, 1 Double Bed (private bathroom with shower and tub)

7.0 out of 10
Good
(2 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Grand Suite, 1 Double Bed

Grand Suite, 1 Double Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Grand Suite, 1 Double Bed

  • River view
  • 57 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Similar properties

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  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
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The price is CHF 55
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About this property

Mercure Hotel Potsdam City

A restaurant, a bar/lounge and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, conference space and dry cleaning. Housekeeping is available on request.
Mercure Hotel Potsdam City offers 210 accommodations with a safe and a hairdryer. Flat-screen televisions come with satellite channels. Rooms have partially open bathrooms. Bathrooms include a shower and complimentary toiletries.

This Potsdam hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they enjoy the helpful staff at Mercure Hotel Potsdam City. During your stay, you're just a quick walk from Royal City Palace Replica. Enjoy features like free WiFi in public areas, plus a restaurant and a bar. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy international cuisine while dining at OSCAR
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes bicycles to rent
  • Steps from Museum Barberini and a 2-minute drive from Potsdam's Brandenburg Gate
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A terrace, barbecue grills, and a vending machine are also featured at the business-friendly Mercure Hotel Potsdam City. For a fee, parking is available.

This 4-star Potsdam hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
OSCAR – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting).
CINEBAR – On-site bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 20 per day; includes in/out privileges)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 24 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • CINEBAR
  • OSCAR

Things to do

  • Bicycle rentals
  • Bicycle storage
  • TV in common areas

Family friendly

  • In-room cot
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace
  • Vegetable garden

Accessibility

  • Lift

More

  • 1 building
  • 17 floors
  • Banquet hall
  • Comprehensive food waste policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Some profits reinvested in community and sustainability
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches used
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per day
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 8.025 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 24 per person
  • Self-parking fee: EUR 20 per day (in/out privileges)
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Mercure Hotel Potsdam City
Mercure Potsdam City
Accor Hotel Potsdam City
Mercure Potsdam
Mercure Potsdam City Potsdam
Mercure Hotel Potsdam City Hotel
Mercure Hotel Potsdam City Potsdam
Mercure Hotel Potsdam City Hotel Potsdam

Mercure Hotel Potsdam City Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 184 out of 558 reviews
Rating 8 - Good. 249 out of 558 reviews
Rating 6 - Okay. 84 out of 558 reviews
Rating 4 - Poor. 32 out of 558 reviews
Rating 2 - Terrible. 9 out of 558 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Tazu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A 7 min walk from Potsudam station. Very nice and clean hotel.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, amenities
Great location, really helpful reception staff, nice breakfast. Close to eating places
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Makho

Liked: Cleanliness, amenities, property conditions & facilities
Well located. Clean and friendly stuff
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, great location and great staff. Would highly recommend.
Stayed 1 night in May 2025
Verified

8/10 Good

Sueann

Liked: Cleanliness, amenities
The room was clean, but there was a hole in the bedsheet. The staff were polite and helpful.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Chengjie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
quiet, clean, excellent view,
Stayed 3 nights in Jul 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

convenient location

very good breakfast
view from hallway in front of elevator
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel

Excellent hotel, all finished very nicely, amazing location for HBF and super friendly helpful staff.
Stayed 2 nights in Sep 2024
Verified

8/10 Good

Stephen

Liked: Cleanliness, staff & service
The room was clean, bathroom a bit small with little room for items
Stayed 4 nights in Sep 2025
Verified

6/10 Okay

Amina

Liked: Staff & service, property conditions & facilities
Friendly staff and convenient location. However, breakfast was disappointing with items being either too soft or poor tasting.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay in Potsdam

We really enjoyed our stay at the Mercure Hotel in Potsdam. The room was very comfortable and clean. The hotel location is perfect; an easy walk from the train station and to the city centre, plus great a great view of the Havel river and surrounding countryside!
Stayed 6 nights in Sep 2024
Verified

10/10 Excellent

Enrique

Liked: Cleanliness, amenities, property conditions & facilities
Waking distance from train station, pier for river tours right next door, friendly and helpful staff, varied and abundant Buffett breakfast. Hard to almost impossible to get Google maps or city mapper to work in the city, for some reason
Stayed 2 nights in Jun 2025
Verified

6/10 Okay

Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stuff very nice and clean.
Stayed 3 nights in May 2024
Verified

2/10 Terrible

Mohamed

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room ventilation was so loud all night long and it could neither be switched off nor lowered
Stayed 1 night in Oct 2025
Verified

6/10 Okay

Charles

Liked: Cleanliness, staff & service
Internet was weak. My room was behind two elevators being very noisy
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean Hotel. Good service. Close to everything.
Stayed 9 nights in Aug 2022
Verified

8/10 Good

Sue Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Overall the hotel was clean and staff were friendly. However, I couldn't get a hot drink at night after the restaurant had closed.
Stayed 10 nights in Jun 2023
Verified

8/10 Good

Valdis

Liked: Cleanliness, staff & service, property conditions & facilities
We have been staying here a few times over a few years now. The only issue is air conditioning. It’s too hot always.
Verified

4/10 Poor

Marco

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was there for 2 nights, and the room was not cleaned, towels not changed, I asked the reasons for that, and the answer is that cleaning should be asked for in the morning….
Stayed 2 nights in Jun 2025
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointing

Bar closed. Restaurant closed. Breakfast vers nice.
Stayed 1 night in Jul 2022
Verified

10/10 Excellent

fida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's locations is perfect,close to all kind of transportation,nice staff and good service... *the room didnt have a fridge
Stayed 13 nights in Jul 2022
Verified

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
The front desk people were extremely nice and helpful. Room was comfortable and clean. Restaurant and breakfast staff were sometimes a bit grumpy. Bar and restaurant not open Sunday or Monday evenings which is a shame. Snacks and drinks are available from the front desk. Room service would have been nicer.
Stayed 1 night in Mar 2023
Verified

8/10 Good

Nico

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A
Stayed 1 night in Jan 2024
Verified

6/10 Okay

Ulrike

Liked: Cleanliness, property conditions & facilities
Ggg
Stayed 1 night in Oct 2023
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel but poor restaurant

The hotel was really nice and situated in the center of Potzdam. The breakfast was also nice together with the service. But the restaurant for dining in the evening we really can't recommend. The waiter was really, really slow. Did not server bread for us. We had to wait very, very long to order and then to get our drinks. The food took nearly an hour to get and there were only about 4 other couples in the restaurant so it was not in any way buzy. There were plenty of food for the pork dish but for the fish it seems like a very, very small fish. So we paid a lot of money without value and went to the nearby restaurant to get dessert.
Stayed 3 nights in Jun 2025