Family-friendly Bern hotel connected to a shopping centre, steps from Westside
This smoke-free hotel features a full-service spa, a water park (surcharge) and a restaurant. WiFi in public areas is free. Additionally, a bar/lounge, a 24-hour business centre and a coffee shop/cafe are on-site.
Holiday Inn BERN-WESTSIDE by IHG offers 144 air-conditioned accommodations with a safe and free newspapers. A pillow menu is available. Flat-screen televisions come with premium satellite channels. Bathrooms include baths or showers and hairdryers.
Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.
Recreational amenities at the hotel include a water park (surcharge).
The recreational activities listed below are available either on-site or nearby; fees may apply.
Bernaqua has 5 treatment rooms. Services include deep-tissue massages, hot stone massages, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy.
With your stay at Holiday Inn BERN-WESTSIDE by IHG, you're connected to a shopping centre and just a quick walk from Westside. Enjoy features like free WiFi in public areas, plus a full-service spa and a restaurant.
Free WiFi and wired Internet
Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
Buffet breakfast served daily for a fee
Self-parking available for a fee
Splash around at the water park
Indulge with body scrubs, deep-tissue massages or manicures and pedicures at Bernaqua
Services include a children's club, dry cleaning/laundry and a concierge
On-site recreation includes a playground
Steps from Westside and 8 minutes by car from Federal Palace
Dogs welcome free of charge
As a guest of Holiday Inn BERN-WESTSIDE by IHG, you'll find a full-service spa and a water park (surcharge). Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.
A 24-hour business centre and 11 meeting rooms are available. Spa services, a terrace, and a vending machine are also featured at the family-friendly Holiday Inn BERN-WESTSIDE by IHG. For a fee, parking is available.
This 4-star Bern hotel is smoke free.
For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.
1 – On-site family restaurant. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.
Property amenities
Internet
Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet
Parking and transport
Electric car charging station on site
Secured, covered parking on site (CHF 19 per day)
Wheelchair-accessible parking and van parking available
Food and drink
Daily buffet breakfast available 6:30 AM to 10 AM for a fee: CHF 25 per person
A bar/lounge
A coffee shop/cafe
A restaurant
Couples/private dining
Restaurants on site
1
Things to do
Children's club
Designer stores
Full-service spa
Playground
Shopping centre
TV in common areas
Water park
Winery release events
Family friendly
Art supplies
Changing table
Children's books
Children's club (surcharge)
Children's toys
High chair
In-room cot
Laundry facilities
Playground
Rollaway/extra bed (surcharge)
Soundproofed rooms
Supervised activities for children (surcharge)
Water park (surcharge)
Conveniences
24-hour front desk
ATM
Free newspapers in lobby
Gift shop/newsstand
Hair salon
Laundry facilities
Luggage storage
Safe at front desk
Vending machine
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Business services
11 meeting rooms
24-hour business centre
Computer station
Outdoors
Terrace
Full-service spa
5 treatment rooms
Aromatherapy
Body scrubs
Deep-tissue massages
Hot stone massages
Manicures/pedicures
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18
Check-out
Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Renovations and closures
The property will be renovating from 25 August 2025 to 5 September 2025 (completion date subject to change). The following areas are affected:
Spa
Swimming pool
During renovations, the hotel will make every effort to minimise noise and disturbance.
Access methods
Staffed front desk
Pets
Pets are welcome and stay free
Only dogs are allowed
Children and extra beds
Children are welcome.
Rollaway/extra beds are available for CHF 50 per night.
Free cots (infant beds)!
Payment types at the property
Important information
Fees
Guests will be asked to pay the following charges at the property:
A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: CHF 1.40 per person, per night. This tax does not apply to children under 16 years of age.
Tourism fee: CHF 4.30 per person, per night
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for buffet breakfast: from approximately CHF 25 per person
Covered self-parking fee: CHF 19 per day (in/out privileges)
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: CHF 50 per night
Facilities fee: CHF 10 per person and includes use of: swimming pool
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Access to the pool is available by reservation only. Guests can reserve up to 1 pool session (3 hours) per day. The listed optional facilities fee covers pool access per guest aged 14 and older, per session. The pool access fee is CHF 5 per child aged 6-13, per session.
We should mention
Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
National rating
Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.