When checked we in at 4:00pm. Upon entering the place, to our surprise, it was a mess. It wasn't cleaned at all. It was so nasty. Garbage everywhere, couch cushions out of place, kitchen a complete mess. I remember hearing someone in line as I waiting to check in, complain that when they arrived their place was a mess and not cleaned and after 3 calls no one still came ( praying it wouldn't happen to me) I called and they had someone come about an hour later. I could of done a better job at cleaning the place. The kitchen cabinets and handles were all sticky, and it was still visibly dirty still. They did give us a bunch of towels though, which was nice. For being a new rental I would of expected something much like the pictures, but it wasn't. The quality of furniture, bedding. appliances, silverware were subpar. I wasn't expecting the Ritz, but was expecting a nice clean semi what decent place. Other than that, Sea Colony was a nice place to visit. The tram was convenient, although after 5:30 they do not pick you up so you have to walk to the beach yourself unless you know where to pick up a green tram. The pools were all nice and clean as well as the beach. I gave it a 3 star because Sea Colony was nice, so it bumped up a star.