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SureStay Plus Hotel by Best Western Bettendorf

2.5 star property

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Photo gallery for SureStay Plus Hotel by Best Western Bettendorf

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout curtains, iron/ironing board
Fitness facility
Indoor pool
Lobby
Exterior

Reviews

6.4 out of 10

Popular amenities

  • Pool
  • Bar
  • Breakfast included
  • Housekeeping
  • Air conditioning
  • 24/7 front desk

Explore the area

View in a map
890 Golden Valley Drive, Bettendorf, IA, 52722
  • Place, Isle Casino Bettendorf
    ‪5 min drive‬
  • Place, Rhythm City Casino
    ‪9 min drive‬
  • Place, The TBK Bank Sports Complex
    ‪9 min drive‬
  • Airport, Moline, IL (MLI-Quad City Intl.)
    ‪11 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking, Hot Tub

Suite, 1 King Bed, Non Smoking, Hot Tub | Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed, Non Smoking, Hot Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 6
  • 2 Queen Beds and 1 Double Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave | Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Clarion Pointe Bettendorf - Quad Cities

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
3.7 out of 5, Good, 815 reviews
The price is CHF 47
includes taxes & fees
9 Nov - 10 Nov
Clarion Pointe Bettendorf - Quad Cities

About this property

SureStay Plus Hotel by Best Western Bettendorf

Hotel in Bettendorf with free breakfast and 24-hour front desk
An indoor pool, a bar/lounge and coffee/tea in a common area are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, a 24-hour front desk and camper van/bus/lorry parking are on-site.
SureStay Plus Hotel by Best Western Bettendorf offers 38 air-conditioned accommodations with coffee/tea makers and a hairdryer. Televisions come with cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool.

Children aged under 16 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at SureStay Plus Hotel by Best Western Bettendorf, you'll be within walking distance of Trinity Regional Health System. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy drinks at the bar/lounge
  • Take a swim in the indoor pool
  • Amenities include a business centre, a vending machine and coffee/tea in a common area
  • Just a 2-minute drive from Trinity Regional Health System and a few minutes from Family Museum
  • Dogs welcome for a fee (restrictions apply)
You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

You'll find a business centre on site. An indoor pool, a vending machine, and coffee/tea in common area are also featured at the business-friendly SureStay Plus Hotel by Best Western Bettendorf. Free self parking is available.

This Bettendorf hotel is smoke free.

Guests are served a free buffet breakfast daily from 6 AM to 9 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6 AM to 9 AM
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • Indoor pool

Family friendly

  • Cot (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • No lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 1:00 PM; check-in end time: 6:00 AM
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 20 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Cots (infant beds) are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
On-site parties or group events are strictly prohibited
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
Access to the indoor pool is available for registered guests only.

We should mention

  • Pool access available from 9:00 AM to 10:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Surestay Plus By Bettendorf
Super 8 Hotel Bettendorf Ia
Super 8 Bettendorf Ia Hotel
SureStay Plus Hotel by Best Western Bettendorf Hotel
SureStay Plus Hotel by Best Western Bettendorf Bettendorf
SureStay Plus Hotel by Best Western Bettendorf Hotel Bettendorf

SureStay Plus Hotel by Best Western Bettendorf Reviews

Reviews

6.4
Rating 10 - Excellent. 100 out of 465 reviews
Rating 8 - Good. 109 out of 465 reviews
Rating 6 - Okay. 98 out of 465 reviews
Rating 4 - Poor. 73 out of 465 reviews
Rating 2 - Terrible. 85 out of 465 reviews

6.4/10

Cleanliness

7.2/10

Staff & service

5.6/10

Amenities

6.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

6/10 Okay

Samantha, Elgin

Stayed 1 night in Jul 2025

2/10 Terrible

Isaac

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the worst experience I ever had with Expedia and that property I came in at 4 AM after a long drive the room they gave me at first was dirty. Sheets were dirty pillowcases were dirty and yellow. The second room they gave me was even worse than the first one so we decided to leave the property and go to a family member's house for the night then they tell me I get no refund for that plus the 2 other nights so 3 nights total I did not stay at so I paid almost $300 for nothing me and my family are very disappointed i've used Expedia for everything, but after this experience, I will no longer be using them and I don't recommend anyone else to use them!
Stayed 3 nights in Jul 2025

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Cleanliness

Comfortable stay but needs some maintenance

I will say that the room itself was very comfortable. Bed was amazing, fridge and microwave were great. My biggest complaint would be that the towels provided in the room were badly stained and soiled. I did bring this to the attention of the front desk who took the towels and said housekeeping would take care if my room. That never happened so I had to again go to the front desk to get clean towels and coffee. It's an older hotel that does need some maintenance and cleaning but the staff was nice and room comfortable.
Stayed 3 nights in Jul 2025

4/10 Poor

Maricela

There was no shampoo, no hands soap, no body wash.
Stayed 1 night in Jul 2025

8/10 Good

Emiline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very polite and friendly. Room was spacious, clean, and up to date. Check in and check out was quick ans breakfast was good. Will stay again when I'm that way.
Stayed 1 night in Jun 2025

6/10 Okay

Melody

Travelled with partner
Liked: Amenities
We had someone try to enter our room using a key that matched our lock somehow. If not for the chain (which was pulled sharply enough to dislodge one of the screws) the person would have entered our room. No security cameras on the second floor unfortunately. The manager was concerned but my husband freaked out about it and tried to barricade our room from another attempt.
Stayed 2 nights in Jun 2025

4/10 Poor

Logan

Stayed 1 night in Jun 2025

8/10 Good

Gary

Travelled with family
Liked: Staff & service, room comfort
Reception upon arrival was friendly and fast. Free breakfast consisting of scrambled eggs, sausage and pancakes was good. Other breakfast items were in very small quantities. No fruit. Room was not serviced on on our two-day stay…beds were not made and fresh towels were not provided.
Stayed 2 nights in Jun 2025

8/10 Good

Jeanette

Travelled with family and small children
Liked: Cleanliness, amenities
Stayed in a room with 3 beds. Was plenty of room for family. Comfortable beds..
Stayed 1 night in Jun 2025

4/10 Poor

Marilyn

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Very outdated. Had an odor. Dirty.
Stayed 1 night in Jun 2025

8/10 Good

Carol

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The outside was was beautiful this time of year. Staff was super friendly and accommodating. Breakfast offered was adequate/good for us. We didn't have a chance to experience the pool, but it looked nice. This is a budget hotel so our expectations were below what was the actuality. We would come back here in a heartbeat. Very pleasant experience.
Stayed 2 nights in Jun 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was ok
Stayed 1 night in Jun 2025

4/10 Poor

Marcus

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Andrea

Stayed 1 night in May 2025

10/10 Excellent

Tracey

Liked: Cleanliness, amenities, property conditions & facilities
I would definitely stay here against n!!
Stayed 7 nights in May 2025

6/10 Okay

Jeffrey

Travelled with partner
Disliked: Amenities, property conditions & facilities
Overall this is a fairly good value considering the price of hotel rooms today. The room was clean and comfortable, conveniently located for our travel and we paid at least $50 less than a comparable chain. The TV went thru a 35-40 setup process with DirecTv which was annoying but it worked fine once completed. I assume it had never been set up and it would have been nice if the hotel would have completed this prior to any guests stay. There are soaps and shampoos in the shower which is nice, but the body wash was completely empty so again, would have preferred the hotel had better prepared this room before our stay. Not sure I would stay at a SureStay anywhere else, but this one was OK.
Stayed 1 night in May 2025

2/10 Terrible

Brandon

Travelled with pets, Travelled with partner
Disliked: Property conditions & facilities
No hot tub says there could use the pool cleaning was the only reason why i booked for a pool and hot tub
Stayed 1 night in May 2025

2/10 Terrible

Michalina

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
We got dirty room with stains bed sheets, mold on shower curtain and poop on the toilet seat. 8:15 and no more warm food ( I don’t even know what supposed to be in the heater, probably sausage and eggs) smell in this hotel was terrible- like old moldy church. We checked out day ealier and manager said that he is sending money back and will be on my account in 3 business days and it’s been 10 business days and no money. When I called there he tried to lie to me that he is not the man who was there.. I remember his voice so good!!!
Stayed 4 nights in May 2025

2/10 Terrible

Jonathan

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Checked in and went to the room and checked out immediately after. I definitely would avoid this hotel.
Stayed 1 night in May 2025

2/10 Terrible

Stephanie

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

DON’T STAY HERE

Don’t stay here!! Place should be closed!! Bed bugs in multiple rooms and now many people are fighting for a refund. We had to leave hotel at 11pm after discovering the bugs.
Stayed 2 nights in May 2025

2/10 Terrible

Brittany

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
We were staying here for a baseball tournament. Our room was dirty and my husband asked for a new comforter and the kid at the front desk said
Stayed 1 night in May 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bugs!

The pictures online were deceptive. The hotel had a foul odor, was unclean, there were multiple yellow and dark stains on the bed and BUGS in the bed. We left as soon as we realized there were bugs, but not before our luggage had been exposed to the building for several hours while we were gone. I am disappointed in the hotel and would not recommend it to anyone. It was difficult to get a refund. I never leave reviews but I would not want another family to endure the stress we did.
Stayed 2 nights in May 2025

2/10 Terrible

Heather

Disliked: Cleanliness, staff & service, property conditions & facilities

JOKE!

The hotel was infested with bed bugs! Our whole team had to leave and hotel.com is making it extremely difficult for me to get a refund!!!
Stayed 1 night in May 2025

2/10 Terrible

michael

Disliked: Staff & service, property conditions & facilities
Very dirty, pool was cold, breakfast was horrible nothing there. Facut leaked...would not recommend
Stayed 2 nights in Apr 2025

10/10 Excellent

Brady

Stayed 1 night in Apr 2025