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Waterloo Hotel Lodge

3.0 star property

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Photo gallery for Waterloo Hotel Lodge

Spa
Family Room (Superior Lodge) | Living area
Superior Twin Room (Lodge) | Desk, iron/ironing board, free WiFi, bed sheets
Superior Twin Room (Lodge) | Desk, iron/ironing board, free WiFi, bed sheets
Lunch and dinner served

Reviews

9.0 out of 10
Wonderful

Popular amenities

Explore the area

View in a map
Holyhead Road, Betws-Y-Coed, Wales, LL24 0AR
  • Place, Eryri National Park
    ‪1 min walk‬
  • Place, Eryri National Park Visitor Centre
    ‪12 min walk‬
  • Place, Gwydyr Forest
    ‪17 min walk‬

Room options

View all photos for Double Room (Hotel)

Double Room (Hotel) | Desk, iron/ironing board, free WiFi, bed sheets

Double Room (Hotel)

9.2 out of 10
Wonderful
(11 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room (Lodge)

Standard Twin Room (Lodge) | Desk, iron/ironing board, free WiFi, bed sheets

Standard Twin Room (Lodge)

8.8 out of 10
Excellent
(6 reviews)
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double Room (Lodge)

Superior Double Room (Lodge) | Desk, iron/ironing board, free WiFi, bed sheets

Superior Double Room (Lodge)

9.2 out of 10
Wonderful
(15 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room (Lodge)

Superior Twin Room (Lodge) | Desk, iron/ironing board, free WiFi, bed sheets

Superior Twin Room (Lodge)

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room (Superior Lodge)

Family Room (Superior Lodge) | Desk, iron/ironing board, free WiFi, bed sheets

Family Room (Superior Lodge)

9.6 out of 10
Exceptional
(4 reviews)
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed, 1 Single Bed and 2 Single Bunk Beds

View all photos for Standard Double Room (Lodge)

Standard Double Room (Lodge) | Desk, iron/ironing board, free WiFi, bed sheets

Standard Double Room (Lodge)

9.0 out of 10
Wonderful
(17 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room, Accessible

Superior Twin Room, Accessible | Desk, iron/ironing board, free WiFi, bed sheets

Superior Twin Room, Accessible

  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Double Room

Deluxe Double Room | Desk, iron/ironing board, free WiFi, bed sheets

Deluxe Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room, 2 Single Beds

Deluxe Twin Room, 2 Single Beds | Desk, iron/ironing board, free WiFi, bed sheets

Deluxe Twin Room, 2 Single Beds

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 2 Single Beds

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About this property

Waterloo Hotel Lodge

Hotel in Betws-Y-Coed with full-service spa and health club
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge and a sauna are on-site. Housekeeping is available on request.
Waterloo Hotel Lodge offers 44 accommodations with a hairdryer and an iron/ironing board. Guests can surf the web using complimentary wireless Internet access.

Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include free toiletries and fans. Housekeeping is provided on request.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a health club and a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.
The breakfast at Waterloo Hotel Lodge gets high marks from our customers. During your stay, you're just a quick walk from Lledr Valley. Free WiFi in public areas, free self-parking and a full-service spa are available.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Treat yourself to massages at the spa
  • Amenities include a front desk safe, meeting rooms and a terrace
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the location and the pool
  • Steps from Lledr Valley and 9 minutes on foot from St Michael's Church
Waterloo Hotel Lodge offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A hot tub, a sauna, and spa services are also featured at the business-friendly Waterloo Hotel Lodge. Free self parking is available.

This 3-star Betws-Y-Coed hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 10:00 AM.
Bar1815 – This restaurant serves lunch and dinner. A children's menu is available.
Bridge Restaurant – This restaurant serves breakfast and dinner. Open selected days.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: GBP 14.95 for adults and GBP 8.50 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bar1815
  • Bridge Restaurant

Things to do

  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool

Conveniences

  • Hair salon
  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (on request)

Business services

  • Meeting rooms

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • Terrace

Full-service spa

  • Massage

Accessibility

  • No lift

More

  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Toilet paper
  • Towels provided

Food and drink

  • Electric kettle
  • Limited room service
  • Tea bags/instant coffee

More

  • Desk
  • Desk chair
  • Fan
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Sunday:
  • Restaurant

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 14.95 for adults and from GBP 8.50 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
The front desk at this property is open daily from 8:00 AM - 11:00 PM.
Front desk staff will greet guests on arrival at the property.

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Best Western Waterloo
Best Western Waterloo Betws-y-coed
Best Western Waterloo Hotel & Lodge
Best Western Waterloo Hotel & Lodge Betws-y-coed
Waterloo Best Western
Best Western Waterloo Htl Ldg Hotel Betws-y-coed
Best Western Waterloo Htl Ldg
Waterloo Hotel Lodge Betws-y-coed
Waterloo Betws-y-coed
Best Western Waterloo Hotel Lodge
Waterloo Hotel Lodge Hotel
Waterloo Hotel Lodge Betws-Y-Coed
Waterloo Hotel Lodge Hotel Betws-Y-Coed

Waterloo Hotel Lodge Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 461 out of 757 reviews
Rating 8 - Good. 211 out of 757 reviews
Rating 6 - Okay. 61 out of 757 reviews
Rating 4 - Poor. 18 out of 757 reviews
Rating 2 - Terrible. 6 out of 757 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ricardo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great
Stayed 3 nights in Sep 2025

8/10 Good

Sean

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel lovely spa could be better

Stayed here a few times. Usually a quick and friendly check in, was a bit slow this time. Would have been good to know adding spa access was only from check until midday on check-out day before booking. Also, that Mondays a ‘bring your baby to pool day’. The first day we spent a couple of hours in the spa and it was so busy we could only use the pool. The second day was baby day and the hot-tub jacuzzi was broken. So, didn’t feel like the extra for the spa was worth it this time round.
Stayed 1 night in Sep 2025

6/10 Okay

Adam

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel and perfect area because it was close to zipworld and the hiking trails to snowden. Hotel staff was nice and helpful and love that they were pet friendly
Stayed 2 nights in Aug 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay again

We stayed in a lovely little lodge adjacent to the hotel. It backed on to the railway line. But even that was not an issue. It was quiet and comfortably furnished with a lovely bathroom. Breakfast was served in the main dining room and it was lovely.
Stayed 2 nights in Aug 2025

10/10 Excellent

Charlotte

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great property for exploring Snowdonia. We stayed in a superior lodge and loved that we had an outside patio as well a sofa - the room was a brilliant size!
Stayed 3 nights in Aug 2025

10/10 Excellent

John

Liked: Amenities
Lovely hotel in a great area with lots to do. Staff were very friendly and the food was delicious
Stayed 2 nights in Aug 2025

10/10 Excellent

mrs n

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and amenities.
Stayed 1 night in Aug 2025

8/10 Good

Gabriella

Liked: Staff & service
Great location.
Stayed 3 nights in Aug 2025

10/10 Excellent

Michelle

Travelled with group
Liked: Staff & service, amenities
Everything was good, staff were fabulous, hotel was clean, only thing for me was that we were at the front and had the window open because it was very warm and the noise of traffic was terrible. Very very noisy road and fast speeding cars etc all night. Im a good sleeper but was awoke quite a few times by noisy traffic. I was hoping for the noise from owls or foxes haha . If i was to stay again i would ask for a room at the back ?
Stayed 2 nights in Aug 2025

10/10 Excellent

Carl

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic lodge and facilities. No.48. Staff were really good with us for breakfast and dinner. They were great with our Dog too, set up a lovely table for us in the pub so we could bring the dog to breakfast. We will definitely be back, thank you for the stay.
Stayed 1 night in Aug 2025

10/10 Excellent

Debbie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast and the lodge room I had was nice
Stayed 1 night in Aug 2025

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had a great time
Stayed 6 nights in Aug 2025

10/10 Excellent

Danny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service good food and great location
Stayed 1 night in Aug 2025

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff, nice swimming pool and spa would recommend it and will be Back
Stayed 4 nights in Aug 2025

10/10 Excellent

Sandra

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good hotel & friendly staff

Stayed 3 nights in Aug 2025

10/10 Excellent

Shadi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our two night stay. Absolutely perfect location. Everything you would need.
Stayed 2 nights in Jul 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, room comfort

Great stay

We had a terrific break, staff very friendly, efficient and helpful. A highlight was my rack of ribs for dinner….. incredible.
Stayed 3 nights in Jul 2025

6/10 Okay

Miss Tanisha

Liked: Cleanliness, staff & service
This was a lovely hotel good food and great spa and gym facilities. The room (lodge) could have done with a mini fridge to help keep bottled water cold.
Stayed 3 nights in Jul 2025

10/10 Excellent

Dylan

Stayed 3 nights in Jul 2025

10/10 Excellent

Cal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property with very friendly and helpful staff. Big relaxing and inviting bar area. The pool area was ok, the hot tub was warm not hot but still relaxing after a long hike. Not a place where you can rest on lounge chairs but if you wanted to swim, sauna, steam room then perfect. Stayed in a lodge room which was the best choice, very quiet and view to greenery and trees. Room and bathroom very spacious. Highly recommend.
Stayed 2 nights in Jul 2025

10/10 Excellent

Margaret & Leon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Helen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very enjoyable stay
Stayed 1 night in Jul 2025

8/10 Good

Nerys

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel with lovely reception and restaurant staff. Lovely, clean comfortable room, the only downside is there were toilets next to our room so every time somebody used the hand dryer we had a lot of noise. Bathroom was small but very clean. Will definitely stay again
Stayed 1 night in Jul 2025