An outdoor pool, a hot tub and a seasonal outdoor pool are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a garden, barbecues and a picnic area are on-site. Limited housekeeping is available.
The Burgundy offers 40 accommodations with coffee/tea makers. This accommodation offers separate sitting areas. Cable televisions are provided. This Big Bear Lake hotel provides complimentary wireless Internet access. Housekeeping is offered on a limited basis and an iron/ironing board can be requested.
An outdoor pool and a hot tub are on site.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at The Burgundy. During your stay, you're just a quick walk from The Village. Free WiFi in public areas, free self-parking and an outdoor pool are available.
Free WiFi
Free self-parking
Take a swim in the outdoor pool or soak in the hot tub
Amenities include multilingual staff, a fireplace at reception and a vending machine
Guests have great things to say about the clean guestrooms and the helpful staff
7 minutes by foot from The Village and a 3-minute drive from Snow Summit
Pets welcome for a fee
The Burgundy offers its guests an outdoor pool and a hot tub. WiFi is free in public spaces. Barbecue grills, a vending machine, and multilingual staff are also featured at The Burgundy. Free self parking is available.
This Big Bear Lake hotel is smoke free.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Ski shuttle nearby
Free self parking on site
Limited on-site self parking
Onsite parking includes off-street options
Things to do
Bicycle shuttle
Hot tub
Outdoor pool
Family friendly
Children's games
Outdoor pool
Pool gate
Conveniences
Hair salon
Vending machine
Guest services
Housekeeping (limited availability)
Multilingual staff
Proposal/romance packages
Outdoors
Barbecue grill
Garden
In the mountains
Picnic area
Pool loungers
Accessibility
Hardwood flooring in room
No lift
More
2 floors
Banquet hall
Fireplace in lobby
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Towels provided
Entertainment
25-inch TV with cable channels
Food and drink
Coffee/tea maker
More
Heating
Iron/ironing board on request
Separate sitting area
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in fee: USD 50
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 50
Special check-in instructions
An adult aged 18 or older must assume all liability for the booking
The front desk is open Sunday - Thursday (8:00 AM - 10:00 PM) and Saturday - Sunday (8:00 AM - midnight)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets: USD 25.00 per pet, per stay
Service animals are exempt from fees.
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cots (infant beds) are not available.
Payment types at the property
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Pet fee: USD 25.00 per pet, per stay
Service animals are exempt from fees
Early check-in fee: USD 50 (subject to availability)
Late check-out fee: USD 50 (subject to availability)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property's front desk is open during the following times:
Sunday - Thursday: 8:00 AM - 10:00 PM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.
We should mention
The seasonal pool will open on 01 March and close on 15 September.
Pool access available from 10:00 AM to 10:00 PM
Property is also known as
Black Forest Big Bear Lake
Black Forest Lodge & Cabins
Black Forest Lodge & Cabins Big Bear Lake
Black Forest Lodge Cabins Big Bear Lake
Black Forest Lodge Cabins
Black Forest Cabins Big Bear
Black Forest Lodge And Cabins Hotel
Black Forest Lodge And Cabins Big Bear Lake
Black Forest Lodge And Cabins Hotel Big Bear Lake
The Burgundy Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
I got a room here for my birthday and everything was amazing. i stayed in a newly remodeled room and the jacuzzi tub and fireplace were great. Gina was also super friendly and helpful at check-in, loved her service!
Friendly staff, room was pretty cleaned.
Walls are super thin, could hear our next door neighbors TV all night and kids crying.
TV remote didn’t work. The continental breakfast is pretty much coffee and frozen pastries, which pastries ran out.
Overall, it was okay for our 1 night stay.
Staff was helpful before and during check in, property looked clean all around outside, you could tell the rooms were old and could use some TLC / upgrades. I booked the spa room hoping to enjoy a jacuzzi tub but it was full of rust and corroded around the jets so I didn’t feel safe using it, I was super bummed.
Bridget
Stayed 1 night in Jan 2026
6/10 Okay
Chad
Travelled with partner
3 Jan 2026
Liked: Cleanliness
Disliked: Amenities
The hot water in shower was not hot. warm at best.
The bed was like a rock. The pillows were very hard and too large. Woke up with sore neck both nights..
We got a room with a fire place. They charged $15 for fire wood. I would think it would be included with a $300 a night room charge.
They checked us in late check in was 3:30 we were checked in at 4:10 after we had called to check on the room, the tv was broken volume did not want to turn down called the front desk twice was placed on hold and never actually had that resolved super annoying. I ended up fixing the tv myself they had placed the
Roku stick into the wrong hdmi port so the volume was set had to switch it so that the volume could adjust. Roku volume control broken and somebody kept messing with our tv they would connect wirelessly and switch out of what we were watching. Cabin was nice but the main windows were open and for a cabin in the middle of the facility it was annoying seeing cars drive by, lights shinning through the bed rooms had curtains but the rest of the cabin had decorative curtains that do not close. The hotel itself is under renovation the breakfast was so mediocre coffee and prepackaged goods it was suppose to be set up and open by 8 but at 8 the doors had just opened and the staffer was just setting up. There were only 4 towels in the cabin, the kitchen though it did have pots and pans and dishes no salt and a handful of creamers. For the price you are better off getting a Airbnb in the area the amenities are pretty much the same