Communication was great. Check-in was seamless. It was a pleasurable experience from beginning to end. Ascend Properties was 100% responsive and helpful (from where to get groceries, what basin we should get skis, to having more firewood delivered within 24 hours). Thomas was a pleasure to speak with. The condo was clean, spacious for our family of 5 (mom, dad and 3 grow children), and in a great location. Easy to get to the slopes and dining. The best were the little things you forget to buy for your VRBO rental- that made life SOOO much better: pods for the dishwasher and laundry, paper towels and toilet paper, a small dish soap, and a pen/pad. 10 of 10. We would rent again.