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Hesperia Bilbao

4.0 star property

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Photo gallery for Hesperia Bilbao

Hypo-allergenic bedding, minibar, in-room safe, desk
Hypo-allergenic bedding, minibar, in-room safe, desk
Hypo-allergenic bedding, minibar, in-room safe, desk
Lobby
Bar (on property)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
Campo Volantin, 28, Bilbao, Vizcaya, 48007
  • Place, Bilbao City Hall
    ‪6 min walk‬
  • Place, Guggenheim Museum Bilbao
    ‪8 min walk‬
  • Place, Plaza Moyua
    ‪11 min walk‬
  • Airport, Bilbao (BIO)
    ‪12 min drive‬

Room options

View all photos for Standard Room

Standard Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Room

9.0 out of 10
Wonderful
(79 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Single Room

Standard Single Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Single Room

9.6 out of 10
Exceptional
(4 reviews)
  • 17 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Superior Room, River View

Superior Room, River View | Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room, River View

8.0 out of 10
Very good
(24 reviews)
  • River view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Junior Suite

Junior Suite | Hypo-allergenic bedding, minibar, in-room safe, desk

Junior Suite

  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Room (Extra Bed 2 adults + 1 child)

Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Room (Extra Bed 2 adults + 1 child)

9.0 out of 10
Wonderful
(2 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

View all photos for Standard Room (Extra Bed 3 adults)

Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Room (Extra Bed 3 adults)

9.6 out of 10
Exceptional
(12 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

View all photos for Junior Suite, River View

Junior Suite, River View | Hypo-allergenic bedding, minibar, in-room safe, desk

Junior Suite, River View

9.4 out of 10
Exceptional
(3 reviews)
  • Water view
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

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About this property

Hesperia Bilbao

Along with a fitness centre, this smoke-free hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include a conference centre, a coffee shop/cafe and self parking.
Hesperia Bilbao offers 151 accommodations with minibars and a safe. Plasma televisions come with satellite channels. Bathrooms include a combined bath/shower unit, bidets, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us they can't get enough of Hesperia Bilbao's great location. During your stay, you're just a quick walk from Guggenheim Museum Bilbao. Free WiFi in public areas, a gym and a bar are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the location
  • Just a 5-minute drive from Guggenheim Museum Bilbao and 7 minutes from San Mames Stadium
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Along with a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available.

Public spaces have free WiFi. Event space at this hotel measures 990 square feet (92 square metres) and includes a conference centre. A fitness centre, a terrace, and a vending machine are also featured at the business-friendly Hesperia Bilbao. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Bilbao hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 11:00 AM.
Cafetería Bar La Orilla – This bar only serves dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Covered parking on site (EUR 26 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Cafetería Bar La Orilla

Things to do

  • Gym
  • Stereo

Family friendly

  • In-room cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre (990 square foot of space)
  • Meeting rooms

Outdoors

  • On the riverwalk
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Built in 2005
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Plasma TV with cable/satellite channels

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per day
  • Only dogs are allowed
  • Maximum 1 pets
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 25 per person
  • Covered self-parking fee: EUR 26 per day
  • Pet fee: EUR 25 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

NH Collection Ría Bilbao Hotel
Hesperia Hotel Bilbao
Bilbao Hesperia Hotel
Hesperia Bilbao Hotel Bilbao
Collection Ría Hotel
NH Collection Ría Bilbao
Hesperia Bilbao Hotel
Hesperia Hotel
Hesperia Bilbao Hotel
Hesperia Bilbao Bilbao
Hesperia Bilbao Hotel Bilbao

Hesperia Bilbao Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 621 out of 1001 reviews
Rating 8 - Good. 300 out of 1001 reviews
Rating 6 - Okay. 60 out of 1001 reviews
Rating 4 - Poor. 13 out of 1001 reviews
Rating 2 - Terrible. 7 out of 1001 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Jonathan

Stayed 4 nights in Nov 2025

10/10 Excellent

Duncan

Liked: Cleanliness, amenities, property conditions & facilities
Loved this spot! Amazing staff, great breakfast and plenty of amenities.
Stayed 2 nights in Nov 2025

2/10 Terrible

ROBERT, Manchester

Stayed 1 night in Nov 2025

10/10 Excellent

Santiago

Stayed 1 night in Nov 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
New, upscale hotel, very accommodating staff, good breakfast. Clean, quiet, close to museum.
Stayed 2 nights in Nov 2025

10/10 Excellent

Omaira D

Liked: Cleanliness, property conditions & facilities
Very cleaned, staff friendly. Good location
Stayed 3 nights in Oct 2025

8/10 Good

Messin, Santo Domingo

Stayed 1 night in Oct 2025

10/10 Excellent

Pedro

Travelled with family
Liked: Amenities, property conditions & facilities
Room was excellent. The staff werw syper helpful and fiendly. Rakel provided us awesome recommendations.
Stayed 3 nights in Oct 2025

10/10 Excellent

Lyudmila

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Comfortable room with beautiful views
Stayed 4 nights in Oct 2025

6/10 Okay

Guy

Liked: Cleanliness, staff & service
Air conditioning not working so room extremely hot.
Stayed 3 nights in Oct 2025

10/10 Excellent

Gavin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little hotel with equal service and perfect location near everything central in Bilbao
Stayed 3 nights in Oct 2025

10/10 Excellent

Carrie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

2/10 Terrible

Horacio

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
I want to make it very clear why I made the decision to leave the hotel. My decision is based on one simple but fundamental reason: I was lied to, and in my book, that is unforgivable. The truth —no matter how uncomfortable— will always be better than a lie of this magnitude. During my stay, the hotel’s air conditioning system was not working and, as I later found out, it had already been out of service for several days before my arrival. In the past, I’ve received communications from the team notifying me of situations such as construction work or noise. This time, however, all I received was a welcome email —with no mention whatsoever of such a significant issue. I was allowed to check in without any warning about the situation. Once inside the room —and after completing the check-in— I was told that “the air broke down that morning.” This is not, as we say in English, kosher; quite the opposite, it smells bad. When my wife called to express our frustration, they handed me the phone, and again, they insisted on the same story. As a “solution,” they offered me a portable AC unit, which didn’t work correcly. I actually have a similar one in my apartment in Paris due to the city’s restrictions on fixed installations, so I’m well aware of their limitations. The lie became obvious in two moments: The person who brought the portable AC told me the air had been out for several days. A neighbor on the same floor confirmed exactly the same thing shortly afterward. With that, there
Stayed 3 nights in Oct 2025

6/10 Okay

moises, Hallandale Beach

Too expensive for hotel conditions. Go
Stayed 2 nights in Oct 2025

8/10 Good

Fred

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, the location was excellent walkable to central town and the Guggenheim museum.
Stayed 2 nights in Oct 2025

10/10 Excellent

Paul

Stayed 1 night in Oct 2025

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent access to bilbao
Stayed 2 nights in Oct 2025

8/10 Good

Barbara

Travelled with group
Liked: Cleanliness, staff & service
Air conditioner turned off so it was hot. Woke up 5am this am, sweaty. Window ooen but no help and tgen street noises firved closure
Stayed 3 nights in Oct 2025

4/10 Poor

John, Sarasota

Stayed 1 night in Oct 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Guggenheim Museum was very close. Great photos across the river from the hotel. Check in was excellent and management was very helpful.
Stayed 2 nights in Oct 2025

8/10 Good

Reinier

Stayed 1 night in Oct 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A perfect base for exploring Bilbao with the Guggenheim, city centre and old town all within 10 minutes walk. Really comfortable hotel, contemporary design and very friendly staff. Parking is a bit tight but easy to find. Highly recommend staying here!
Hotel frontage
Guggenheim across the river
Bar
Lobby
Stayed 2 nights in Sep 2025

10/10 Excellent

David

Stayed 3 nights in Sep 2025

8/10 Good

Suzanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here briefly, just for a night, before our flight. The hotel was very centrally located, minutes from the Guggenheim, so perfect for a quick stop in Bilbao. The staff was super helpful with recommendations and very polished. My only gripe was that the AC didn’t work well, but the windows do open so we were comfortable.
Stayed 1 night in Sep 2025

6/10 Okay

Rod

Liked: Cleanliness
I stayed on the1st Floor, which was open to loud outside late night noise that kept me awake having previously paid for rooms on higher floors. The toiletries in the shower area were not working properly and the switch between shower and bath was tight.
Stayed 2 nights in Sep 2025