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Hotel New Bilbao Airport

3.0 star property

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Photo gallery for Hotel New Bilbao Airport

Exterior
Reception
Daily buffet breakfast (EUR 8 per person)
Double Room | Bathroom | Shower, free toiletries, hair dryer, towels
Restaurant

Popular amenities

  • Air conditioning
  • 24/7 front desk
  • Bar
  • Housekeeping
  • Parking included

Explore the area

Map
Zarandoa Kalea, 1, Derio, Vizcaya, 48160
  • Guggenheim Museum Bilbao
    ‪9 min drive‬
  • Plaza Nueva
    ‪9 min drive‬
  • San Mames Stadium
    ‪10 min drive‬
  • Bilbao (BIO)
    ‪14 min walk‬

Room options

View all photos for Double Room, 1 King Bed

Double Room, 1 King Bed | Down duvets, pillow-top beds, in-room safe, desk

Double Room, 1 King Bed

7.6 out of 10
Good
(5 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Single Room

Single Room | Down duvets, pillow-top beds, in-room safe, desk

Single Room

8.6 out of 10
Excellent
(16 reviews)
  • 9 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room

Double Room | Down duvets, pillow-top beds, in-room safe, desk

Double Room

9.2 out of 10
Wonderful
(40 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

Similar properties

Bar (on property)

Holiday Inn Express Bilbao by IHG

  • Breakfast included
  • Free airport shuttle
  • Pet-friendly
  • Parking included
4.3 out of 5, Excellent, (1011)
The price is CHF 130
for 1 room
includes taxes & fees
8 Aug - 9 Aug
Holiday Inn Express Bilbao by IHG

About this property

Hotel New Bilbao Airport

Hotel in Derio with free airport shuttle and 24-hour front desk
A bar/lounge, a meeting room and a 24-hour front desk are available at this smoke-free hotel. Free WiFi in public areas, free self parking and a free airport shuttle are also provided. Additionally, a computer station, tour/ticket assistance and a front desk safe are on-site.
Hotel New Bilbao Airport offers 55 air-conditioned accommodations with a safe and a hairdryer. Pillowtop beds feature down duvets. Flat-screen televisions come with digital channels. Rooms have partially open bathrooms. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Our customers tell us they can't get enough of Hotel New Bilbao Airport's proximity to the airport. During your stay, you'll be close to Guggenheim Museum Bilbao. You'll find features such as free WiFi in public areas, free self-parking and a free round-trip airport shuttle.
  • Free WiFi
  • Free self-parking
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include a front desk safe, a meeting room and a computer
  • Guests have great things to say about the proximity to the airport and the helpful staff
  • 12 minutes by car from Guggenheim Museum Bilbao and 12 minutes from San Mames Stadium
  • Free airport shuttle service
As a guest of Hotel New Bilbao Airport, you'll find a vending machine, multilingual staff, and tour/ticket assistance. A computer station is on site and WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. A roundtrip airport shuttle is free (available on request). The business-friendly Hotel New Bilbao Airport also features a front desk safe and a lift. Self parking is free.

This 3-star Derio hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 5 AM to 10:00 AM.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 5:30 AM to 11:30 PM at scheduled times and on request
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 5 AM to 10:00 AM for a fee: EUR 8 per person
  • A bar/lounge

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

More

  • Air conditioning
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children 7 and younger are not allowed at this property. All guests older than 7 are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 8 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Hotel New Bilbao Airport offers transfers from the airport. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Children 7 years old and younger aren't allowed at this property.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel New Bilbao Airport Derio
New Bilbao Airport Derio
New Bilbao Airport
Hotel New Bilbao Airport Hotel
Hotel New Bilbao Airport Derio
Hotel New Bilbao Airport Hotel Derio

Hotel New Bilbao Airport Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 384 out of 701 reviews
Rating 8 - Good. 217 out of 701 reviews
Rating 6 - Okay. 55 out of 701 reviews
Rating 4 - Poor. 18 out of 701 reviews
Rating 2 - Terrible. 27 out of 701 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Anthony

The hotel is a real mix of experiences. Staff friendly. Downstairs facilities poor with large soulless dining area. Although drinks are available bar area is uninspiring with a few bar stools and table. Lounge consists of one unit of chairs put together. Upstairs is another world. Great quality in room and bathroom. A shame as lack of facilities for food make it a one night hotel.
Stayed 1 night in Apr 2025

10/10 Excellent

rosa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Apr 2025

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, property conditions & facilities
Having to call for the shuttle only after getting baggage. We couldn’t schedule it the day before and had to wait until we got our luggage the day of. Sitting outside after a late night flight waiting for a shuttle…..I thought that odd. Perhaps the hotel was short staffed?
Stayed 1 night in Apr 2025

10/10 Excellent

bethany

Liked: Cleanliness, staff & service, property conditions & facilities
Nice, clean and affordable. Easy shuttle service!
Stayed 1 night in Mar 2025

8/10 Good

David

Stayed 1 night in Mar 2025

10/10 Excellent

David E

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is amazing. So nice and helpful!
Stayed 1 night in Mar 2025

10/10 Excellent

Sandra Selena

Stayed 1 night in Mar 2025

10/10 Excellent

Daron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice
Stayed 1 night in Mar 2025

10/10 Excellent

William G

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Basque Country trip

We were well accommodated at the Hotel New Bilbao Airport. All was wonderful. We did have to leave very early for our flight back to the US. There was no coffee machine in the room. The hotel breakfast was not available before we shuttled over to the airport. Definitely not a deal breaker, but if they could have had a simple coffee machine in the lobby to accommodate the early birds, that would have been great! Thanks for a very nice stay!
Stayed 1 night in Feb 2025

10/10 Excellent

Tetsuji

Stayed 1 night in Feb 2025

6/10 Okay

harvey, Doylestown

Liked: Cleanliness
Disliked: Staff & service
2nd time we stayed and used airport shuttle both ways but this time the pickup driver told us he was only the driver and would not help with the bags, including for a woman whose bag was quite heavy; plus he kept the doors and windows open in 6C weather waiting for other passengers
Stayed 1 night in Jan 2025

8/10 Good

Matias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 minutes from airport. Very convenient Great service
Stayed 1 night in Jan 2025

10/10 Excellent

Rachael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect for an early morning flight out

Modern, clean, spacious and well decorated hotel that is super handy for the airport (2min drive away). Would definitely use again
Stayed 1 night in Nov 2024

2/10 Terrible

Jaime Maqueo

Personal de recepcion FATAL un hombre anoche 11:30pm PESIMO servicio
Stayed 1 night in Nov 2024

8/10 Good

Kiril

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Mark, Reston

Stayed 1 night in Oct 2024

6/10 Okay

Hien

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
Unfriendly staff acts like guests are inconveniences. I was an hour early for check in and another guest was 30 min early. The front desk refused to check us in early despite available rooms. I understand rules are rules, so that was actually fine, but no one smiled, say hello or acknowledged you. Driver of shuttle was the same way. No smile, no hello, no acknowledgement and just left my luggage in front of the hotel. The only time he smiled was when he was tipped. Nothing included in the room except a nice clean bed and clean, updated bathrooms. Continental breakfast looked lousy for free much less the cost of 8 euros they charge. There are no restaurants near by except a restaurant in the Holliday Inn Express next door. Bottom line, expect nothing except a clean bed and free shuttle to airport. I recommend paying a little more for the Holliday Inn Express down the street. They were so much nicer with staff and facility.
Stayed 1 night in Nov 2024

10/10 Excellent

Maree

Stayed 1 night in Oct 2024

10/10 Excellent

Vladimir

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

carole

Great place clean good bed
Stayed 1 night in Oct 2024

10/10 Excellent

Lori

Liked: Property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Junco

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed here by the airport because we had super early flight the next morning. Room was nice, roomy and clean. Has airport shuttles.
Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Airport Option

Staff was very nice and helpful. Convenient to the airport with shuttle service. First run @5AM, so early flights may have to make other arrangements.
Stayed 1 night in Oct 2024