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NYX Hotel Bilbao by Leonardo Hotels

3.5 star property

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Photo gallery for NYX Hotel Bilbao by Leonardo Hotels

Enjoy a diverse selection of food options in our well-organized buffet area, complemented by decorative vases and sculptures.
Stunning multi-level interior with a central spiral staircase and sleek railings.
Enjoy panoramic views of the city from this rooftop terrace, featuring comfortable outdoor seating and a glass table.
Relax in this stylish room with a large bed, a smaller bed, and a flat-screen TV.
Relax in a stylish lounge area with a sofa and ottomans, surrounded by large windows and a minimalist design.

Popular amenities

  • Room service
  • Bar
  • 24/7 front desk
  • Gym

Explore the area

Map
Areatza Kalea 4, Bilbao, 48005
  • Plaza Nueva
    ‪2 min walk‬
  • Guggenheim Museum Bilbao
    ‪18 min walk‬
  • San Mames Stadium
    ‪4 min drive‬
  • Bilbao (BIO)
    ‪12 min drive‬

Room options

View all photos for Double Room, City View (Down To Earth)

Double Room, City View (Down To Earth) | 1 bedroom, minibar, in-room safe, desk

Double Room, City View (Down To Earth)

8.6 out of 10
Excellent
(105 reviews)
  • 18 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Room, City View (Space Family)

Superior Room, City View (Space Family) | 1 bedroom, minibar, in-room safe, desk

Superior Room, City View (Space Family)

8.8 out of 10
Excellent
(16 reviews)
  • 26 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Room, City View (Space)

Superior Room, City View (Space) | 1 bedroom, minibar, in-room safe, desk

Superior Room, City View (Space)

9.6 out of 10
Exceptional
(16 reviews)
  • 26 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Down To Earth Room

1 bedroom, minibar, in-room safe, desk

Down To Earth Room

  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Space Room

1 bedroom, minibar, in-room safe, desk

Space Room

  • Sleeps 4
  • 1 Double Bed and 1 Single Sofa Bed

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About this property

NYX Hotel Bilbao by Leonardo Hotels

Hotel with a restaurant, near Guggenheim Museum Bilbao
This smoke-free hotel features a restaurant, a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a business centre and a meeting room.
NYX Hotel Bilbao by Leonardo Hotels offers 108 air-conditioned accommodations with minibars and a safe. 40-inch LED televisions come with satellite channels. Bathrooms include a shower and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at NYX Hotel Bilbao by Leonardo Hotels. During your stay, you're just a quick walk from Arriaga Theater. You'll find features such as free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Enjoy international cuisine while dining at The Clash
  • Buffet breakfast served weekdays for a fee
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the location and the helpful staff
  • Just a 4-minute drive from Guggenheim Museum Bilbao and 5 minutes from San Mames Stadium
  • Pets welcome for a fee (restrictions apply)
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and a meeting room.

Public spaces have free WiFi. A fitness centre, a vending machine, and an arcade/games room are also featured at NYX Hotel Bilbao by Leonardo Hotels.

This 3.5-star Bilbao hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast on weekdays from 7:00 AM and 10:30 AM.
The Clash – This restaurant specialises in international cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar.
On-site venue No. 2 – rooftop bar. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (EUR 21.30 per day); discounts available

Food and drink

  • Weekday buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 15 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Clash

Things to do

  • Arcade/game room
  • Gym

Family friendly

  • Arcade/game room
  • Free cot
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower
  • Hand-held showerhead
  • Handrails in stairways
  • In-room roll-in shower
  • Lift
  • Low-height electrical sockets in bathroom
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 2019
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LED TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 20 per pet, per day
  • Maximum 1 (weight limit: 33 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 15 per person
  • Nearby parking fee: EUR 21.30 per day(984 ft away; open 24 hours)
  • Pet fee: EUR 20 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a security system
Front desk staff will greet guests on arrival at the property.
Property Registration Number HBI01277

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Up to 3 children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

NYX Hotel Bilbao Leonardo Hotels
NYX Bilbao Leonardo Hotels
Hotel NYX Hotel Bilbao by Leonardo Hotels Bilbao
Bilbao NYX Hotel Bilbao by Leonardo Hotels Hotel
Hotel NYX Hotel Bilbao by Leonardo Hotels
NYX Hotel Bilbao by Leonardo Hotels Bilbao
NYX Hotel Leonardo Hotels
NYX Leonardo Hotels
Nyx Bilbao Leonardo Hotels
Nyx Bilbao By Leonardo Hotels
NYX Hotel Bilbao by Leonardo Hotels Hotel
NYX Hotel Bilbao by Leonardo Hotels Bilbao
NYX Hotel Bilbao by Leonardo Hotels Hotel Bilbao

NYX Hotel Bilbao by Leonardo Hotels Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 585 out of 947 reviews
Rating 8 - Good. 246 out of 947 reviews
Rating 6 - Okay. 71 out of 947 reviews
Rating 4 - Poor. 29 out of 947 reviews
Rating 2 - Terrible. 16 out of 947 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Rasha

Liked: Staff & service

3 stars

The hotel is quirky and in a perfect spot for everything. However should not be classified as a 4 star hotel. The rooms are decent but so many flaws that simple things could fix. Walls had numerous marks and smudges, chipped paint and holes. The floors creaked and the floor boards were worn and peeling. Bathroom was ok but hair left behind and the doo is far too heavy.
Stayed 4 nights in Apr 2025

10/10 Excellent

Adam

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Shahar

Stayed 1 night in Apr 2025

10/10 Excellent

Timothy John Alexius

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great central location for exploring the old town with easy access to the tram and short walk into the centre of the city. Friendly and helpful staff 😊
Stayed 3 nights in Apr 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Samantha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were welcomed by Aldara and a trainee Asier who was very professional, pleasant and patient when we checked in with our group. He was able to give us 2 out of our 4 rooms early which we greatly appreciated. Rooms are clean, decent sized with sound proofed windows, coffee machine and a complimentary bottle of water. Air conditioner worked well. Location is great. Walking distance to many, shops and restaurants. My brother enjoyed the arcade game machine in the lobby. Traveled with my father who uses a wheelchair and the adapted room is a wet room so water gets everywhere in the bathroom, otherwise our stay was great
Stayed 1 night in Apr 2025

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

6/10 Okay

Ellie

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The main reason I booked this hotel was to enjoy the rooftop, but I was informed on arrival that it is closed until summer. When I visited in April, the temperature was ~21 degrees Celsius with no rain, so it seemed like a lazy decision not to open it. Something to note, the bathroom doors are glass in the triple room, so if you are staying with friends and not as a couple, this could be uncomfortable as you can see through. The location was excellent.
Stayed 2 nights in Apr 2025

10/10 Excellent

Alon

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like the hotel’s location, cleanliness, staff service and the dining options - highly recommend
Stayed 3 nights in Mar 2025

10/10 Excellent

Kathleen

Bilbao stay.

Great location. Easy to walk to every thing we wanted to see. 10% discount offered for parking garage. Lovely view out our window. Bar a bit to bright for me in the evening.
Stayed 3 nights in Mar 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location between old and new towns.
Stayed 1 night in Feb 2025

6/10 Okay

Garrett

Disliked: Amenities
Overall a very modest stay. Generally the facilities were clean and modern but very little to make it “great”. Minimal amenities and even the showers had one type of shampoo that was for hair, body and face altogether. My key card had issues and had to have it reissued 3 times
Stayed 4 nights in Mar 2025

8/10 Good

Verified traveller

Liked: Staff & service, room comfort

Nice enough, would stay again

Excellent location and superb staff. Breakfast buffet was simple and fresh. The room was ok, my particular room had some issue with the double glazing so there was condensation in between the glass panes, making the window hard to see through. This problem rectified itself in a few days as the temperature outside climbed higher. Comfy beds, and the mini fridge and coffee machine were nice touches. Would definitely stay again
Stayed 3 nights in Mar 2025

10/10 Excellent

Hollyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They left us a super thoughtful treat for us celebrating our honeymoon. The room was very comfortable and clean. Great location!
Stayed 2 nights in Mar 2025

10/10 Excellent

Manuel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay in an excellent location

Stayed 2 nights in Mar 2025

10/10 Excellent

Itzel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Martin

Travelled with partner
Right in the middle of the old town with every shop or tapas bar you might need.. buses and metro a walk away.. Airport 20 minutes by bus every 15 minutes..
Stayed 3 nights in Feb 2025

10/10 Excellent

Paul

Really enjoyed the stay. Great location to explore the city.
Stayed 3 nights in Feb 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, great hotel, great breakfast
Stayed 4 nights in Feb 2025

10/10 Excellent

sandra, Santo domingo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very nice hotel. I would certainly come back again
Stayed 2 nights in Feb 2025

10/10 Excellent

Kieran

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is very well located, at the entrance of the Old Town. The staff is friendly and always ready to help you.
Stayed 3 nights in Jan 2025

6/10 Okay

Eyda M

Stayed 4 nights in Dec 2024