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Petit Palace Arana

3.0 star property

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Photo gallery for Petit Palace Arana

Quadruple Room | Minibar, in-room safe, desk, blackout curtains
Front of property – evening/night
Reception
Interior
Daily buffet breakfast (EUR 15 per person)

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Pet-friendly
  • Air conditioning
  • Laundry
  • Housekeeping

Explore the area

View in a map
C/ Bidebarrieta, 2, (en frente del teatro Arriaga), Bilbao, Vizcaya, 48005
  • Plaza Nueva
    ‪2 min walk‬
  • Santiago Cathedral
    ‪3 min walk‬
  • Guggenheim Museum Bilbao
    ‪18 min walk‬
  • Bilbao (BIO)
    ‪12 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | Minibar, in-room safe, desk, blackout curtains

Standard Double Room

9.6 out of 10
Exceptional
(21 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Quadruple Room

Quadruple Room | Minibar, in-room safe, desk, blackout curtains

Quadruple Room

8.0 out of 10
Very good
(5 reviews)
  • 21 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds OR 4 Single Beds

View all photos for Basic Single Room

Basic Single Room | Minibar, in-room safe, desk, blackout curtains

Basic Single Room

7.6 out of 10
Good
(4 reviews)
  • 9 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Basic Double Room

Basic Double Room | Minibar, in-room safe, desk, blackout curtains

Basic Double Room

8.0 out of 10
Very good
(11 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room, City View

Superior Double Room, City View | Minibar, in-room safe, desk, blackout curtains

Superior Double Room, City View

8.4 out of 10
Very good
(5 reviews)
  • 16 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Triple Room

Triple Room | Minibar, in-room safe, desk, blackout curtains

Triple Room

8.8 out of 10
Excellent
(3 reviews)
  • 18 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

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About this property

Petit Palace Arana

Riverwalk hotel in Bilbao with a 24-hour front desk
Along with concierge services, this smoke-free hotel has dry cleaning and laundry facilities. WiFi in public areas is free. Additionally, a 24-hour front desk, tour/ticket assistance and a front desk safe are on-site.
Petit Palace Arana offers 64 air-conditioned accommodations with minibars and laptop-compatible safes. Smart televisions come with digital channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Bilbao hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us they can't get enough of Petit Palace Arana's great location. During your stay, you're just a quick walk from Arriaga Theater. Free WiFi in public areas, breakfast (surcharge) and dry cleaning service are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the helpful staff and the location
  • Steps from San Nicolas Church and Plaza Nueva
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Petit Palace Arana offers its guests multilingual staff, tour/ticket assistance, and concierge services. Public spaces have free WiFi. The business-friendly Petit Palace Arana also features laundry facilities, dry cleaning/laundry services, and a front desk safe.

This Edwardian Bilbao hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:30 AM and at the weekend from 8:00 AM to 11:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 18.50 per day); discounts available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 15 for adults and EUR 15 for children

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • On the riverwalk

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Built in 1909
  • Edwardian architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Smart TV with digital channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed between 28 June and 31 July.

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per accommodation, per stay
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 15 for adults and from EUR 15 for children
  • Nearby parking fee: EUR 18.50 per day (2625 ft away)
  • Pet fee: EUR 25 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
This property offers central heating or air conditioning, depending on the season.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours from 01 July to 31 August.

Property is also known as

Petit Arana
Petit Palace Arana
Petit Palace Arana Bilbao
Petit Palace Arana Hotel
Petit Palace Arana Hotel Bilbao
Petit Palace Arana Hotel
Petit Palace Arana Bilbao
Petit Palace Arana Hotel Bilbao

Petit Palace Arana Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 331 out of 1001 reviews
Rating 8 - Good. 435 out of 1001 reviews
Rating 6 - Okay. 170 out of 1001 reviews
Rating 4 - Poor. 53 out of 1001 reviews
Rating 2 - Terrible. 12 out of 1001 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Lindsay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very grateful that the hotel was able to store my luggage when the room was not ready on day 1 and at the end of my stay. However, as a paying guest/customer, I was very surprised that I was not allowed to use the toilet facilities when I returned to collect my luggage.
Stayed 1 night in May 2025

10/10 Excellent

Lindsay

Stayed 1 night in May 2025

10/10 Excellent

Kristopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

David, Albany

Liked: Cleanliness
Stayed 1 night in May 2025

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was comfortable, clean, with a friendly helpful staff. We were able to walk to everywhere we wanted to. Great location!
Stayed 3 nights in May 2025

8/10 Good

RUPAM RAJKUMAR

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Gourav Kumar

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall it is a good econnootel for stay at Bilbao

Hotel is centrally located well connected by all the means of transportations. Cleanliness was good. Bathroom is very small. Breakfast quality was good. No room service was available.
Stayed 3 nights in May 2025

6/10 Okay

PEDRO

Stayed 1 night in May 2025

10/10 Excellent

christine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful boutique hotel!
Stayed 1 night in May 2025

8/10 Good

Paul

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

8/10 Good

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect position for the riverside, public transport, many local attractions and shops and cafes. The staff were very professional and friendly.
Stayed 4 nights in Apr 2025

10/10 Excellent

Raul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La ubicación es excelente
Stayed 1 night in Apr 2025

10/10 Excellent

ian Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was positioned perfectly in bilbao. The whole area is walkable . The staff at this hotel are excellent and in particular Nadia on the front desk who was very helpful and knowledgeable about the area. I would highly recommend!
Stayed 4 nights in Apr 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a great location and the staff were AMAZING!! I had a couple problems (not related to my stay and the front desk were so kind and knowledgeable. The rooms are basic, clean and comfortable. They have a great breakfast on the 6th floor with an early-bird discount. The neighborhood is amazing: restaurants, bars shops. The Cathedral only a couple blocks away- transportation is a breeze! Such a walkable city and public transportation is excellent!!
Stayed 3 nights in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gorgeous!

The staff were so fab! Gave us some amazing recommendations and really made us feel welcome. Thank you so much!
Stayed 1 night in Apr 2025

10/10 Excellent

Edgar

Stayed 1 night in Mar 2025

8/10 Good

catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our stay in Bilbao

Great location in old town beside river. Close to transport Plenty of Bars Restaurants nearby. Comfortable room
Stayed 3 nights in Mar 2025

8/10 Good

Daralee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The palace is located in the center of the town making it accessible to all forms of transportation. Being that the hotel is located in the middle of the hustle and bustle of the old town, the noise didn’t bother me when I was in the hotel room. I also want to give a shout out to Luz, who prepared breakfast with the most delicious foods and baked goods! I can’t leave out the front desk staff either, they were all so helpful, joyful and friendly.
Stayed 5 nights in Jan 2025

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a lovely boutique hotel. Friendly helpful staff and readily accessible to both, the old city and the newer city. Best of all, it was a 5 minute walk across a bridge from the our arrival train station. Note: for those with sensitive skin like me, I put a t-shirt over my pillow to stop the reaction from the scented detergent/dryer chemicals.
Stayed 2 nights in Feb 2025

10/10 Excellent

Luis

Stayed 2 nights in Jan 2025

10/10 Excellent

Mary Beth

Stayed 3 nights in Dec 2024

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 1 night in Nov 2024

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best place/palace in Bilbao

Fabulous hotel- location, service, amenities, cleanliness all top notch!
Stayed 3 nights in Nov 2024

10/10 Excellent

Alice

Stayed 2 nights in Oct 2024