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Quality Inn

2.5 star property

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Photo gallery for Quality Inn

Indoor pool, pool loungers
Lobby
Suite, 1 King Bed with Sofa bed, Non Smoking | Bathroom | Eco-friendly toiletries, hair dryer, towels
Property amenity
In-room safe, desk, laptop workspace, iron/ironing board

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
2036 Overland Ave, Billings, MT, 59102
  • Place, Copper Creek Casino
    ‪9 min walk‬
  • Place, Magic City Casino
    ‪17 min walk‬
  • Place, Rimrock Mall
    ‪3 min drive‬
  • Airport, Billings, MT (BIL-Logan Intl.)
    ‪9 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed with Sofa bed, Non Smoking

8.2 out of 10
Very good
(34 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • 21 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 5
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(8 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Business Room, 1 King Bed, Accessible, Non Smoking

Business Room, 1 King Bed, Accessible, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Business Room, 1 King Bed, Accessible, Non Smoking

9.2 out of 10
Wonderful
(7 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(10 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

8.2 out of 10
Very good
(50 reviews)
  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Quality Inn

Along with an indoor pool, this hotel has a fitness centre and a sauna. Free cooked-to-order breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, Access to hot tub and coffee/tea in a common area. Housekeeping is available on request.
Quality Inn offers 118 air-conditioned accommodations with a safe and coffee/tea makers. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include complimentary toiletries and hairdryers.

This Billings hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.
Our customers tell us that they can't get enough of the free breakfast at Quality Inn. During your stay, you're just a quick walk from Lucky Lil's Casino. Features include free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free cooked-to-order breakfast offered
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include a front desk safe, a 24-hour business centre and a meeting room
  • On-site recreation includes a gym and a sauna
  • Guests have great things to say about the breakfast and the clean guestrooms
  • Within a 15-minute walk of Lucky Lil's Casino and Copper Creek Casino
  • Dogs welcome for a fee
As a guest of Quality Inn, you'll find an indoor pool, Access to hot tub, a sauna, and a fitness centre. A computer station is on site and WiFi is free in public spaces. A 24-hour business centre and a meeting room are available. Free breakfast is served. A terrace, a vending machine, and coffee/tea in common area are also featured at the business-friendly Quality Inn. Self parking is free.

Smoking is allowed in designated areas at this Billings hotel.

Guests are served a free cooked-to-order breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free cooked-to-order breakfast
  • Coffee and tea in common areas

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Sauna

Family friendly

  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping on request

Business services

  • 24-hour business centre
  • Computer station
  • Conference space
  • Meeting room

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Communal living room
  • Comprehensive food waste policy
  • Designated smoking areas
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per accommodation, per night
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old years old and younger stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.

We should mention

  • Up to 3 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding. Children might not be eligible for free breakfast.

Property is also known as

Quality Billings
Quality Inn Billings
Quality Inn Hotel
Quality Inn Billings
Quality Inn Hotel Billings

Quality Inn Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 498 out of 1000 reviews
Rating 8 - Good. 278 out of 1000 reviews
Rating 6 - Okay. 120 out of 1000 reviews
Rating 4 - Poor. 55 out of 1000 reviews
Rating 2 - Terrible. 49 out of 1000 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

6/10 Okay

Mario

Travelled with group
Liked: Staff & service
Dates hotel but decent. Little pricey for the condition. Love the breakfast and hot tub when it's open
Stayed 1 night in Oct 2025

10/10 Excellent

Lucile

Travelled with family
Liked: Cleanliness, staff & service, amenities
Best hotel for short quick overnight stay and their breakfast is so GOOD! Very friendly staff too! Def will go back when we come up again
Stayed 1 night in Nov 2025

10/10 Excellent

David

Liked: Cleanliness
Na
Stayed 1 night in Nov 2025

8/10 Good

Cassidy

Liked: Cleanliness
The room was average and the staff was nice
Stayed 1 night in Oct 2025

8/10 Good

Cynthia

Travelled with pets, Travelled with partner
We have stayed twice at the same Quality Inn within a week’s time. Both times, we were assisted at the front desk by Kenny. Kenny was professional and courteous with a great sense of humor. He made sure we had a room with easy access to the dog area for our pups. It’s so nice to interact with someone like Kenny when you are tired from a long day on the road.
Stayed 1 night in Nov 2025

8/10 Good

Aaron

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Good price, was there for a quick stay. Clean room and comfy bed. Seemed like a safe area. Quick check in with friendly staff.
Stayed 1 night in Nov 2025

8/10 Good

Lauris

Stayed 1 night in Nov 2025

10/10 Excellent

Kayli

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This hotel is a hidden gem! The building itself seems older, but the lobby is beautiful and the hallways were clean. We found two dead bugs in our room, but it was otherwise clean and very comfortable. The staff were all very warm and courteous and the breakfast was fantastic! There’s a regular continental breakfast as well as eggs, pancakes, hash browns and toast available cooked to order for you! I had hoped to use the pool, hot tub and sauna, but didn’t have time on this trip. I will have to save that for the next stay. Great job exceeding expectations, Quality Inn!!
Stayed 2 nights in Nov 2025

10/10 Excellent

Matthew

Stayed 3 nights in Nov 2025

6/10 Okay

Krista

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Staff was very nice! The place isn’t the nicest but that’s ok.
Stayed 1 night in Nov 2025

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, property conditions & facilities
Staff and breakfast
Stayed 1 night in Nov 2025

10/10 Excellent

jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cooked was really good…. And quick. Lots of good options to eat. Hot tub and pool are great for relaxing. Rooms are great, but need a little TLC here and there…. Somewhat dated, but clean and comfortable. I will stay here again.
Stayed 4 nights in Oct 2025

6/10 Okay

Chris

Stayed 1 night in Oct 2025

10/10 Excellent

Shirley, Buffalo

Stayed 1 night in Oct 2025

8/10 Good

Dale

Liked: Cleanliness, staff & service, amenities
Clean and pleasant room. Great breakfast!
Stayed 1 night in Nov 2025

6/10 Okay

Megan

Stayed 2 nights in Oct 2025

8/10 Good

Pablo

Liked: Staff & service, amenities
Disliked: Cleanliness
Lots of hair in the bathroom
Stayed 1 night in Oct 2025

8/10 Good

Dale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great made to order breakfast.
Stayed 1 night in Oct 2025

10/10 Excellent

Ronda

Stayed 1 night in Oct 2025

6/10 Okay

Andrea

Stayed 1 night in Oct 2025

10/10 Excellent

Brian

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As always, super friendly, clean and a pleasure to stay at. Love the breakfast and large hot tub.
Stayed 1 night in Oct 2025

10/10 Excellent

Jayne, Reedley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay
Stayed 1 night in Oct 2025

2/10 Terrible

Andrea

Disliked: Cleanliness, staff & service
Housekeeping stole our clothes. We called two hours after checkout when we realized we had forgotten a few items. We never received a call back. Luckily we knew we would be back in town, so we stopped by. Turns out no one ever checked our room to see if anything was left and our clothes were "never found".
Stayed 2 nights in Oct 2025

2/10 Terrible

Jaymes

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely Unacceptable — A Complete Violation of Privacy and Safety ★☆☆☆☆ Our stay at this hotel was one of the most unsettling travel experiences we’ve ever had. Hotel staff entered our room twice without knocking — both times while we were inside — despite us clearly stating that we were booked until Sunday morning. Then, after being away for the afternoon, an entirely new family was checked into our room and walked in on us while we were changing for dinner. Yes, you read that correctly — strangers were given keys to our occupied room. When I went to the front desk to address this, the staff simply brushed it off. I explained the situation, asked them to confirm our reservation, and requested a call back to clarify what happened. No one ever called us. No apology, no accountability, nothing. At that point, we no longer felt safe staying in the hotel. We checked out immediately and found somewhere else — because once your room is treated like an open door, there’s no reason to believe your belongings or personal safety are secure. Completely unacceptable, unprofessional, and unsafe. If you value your privacy or even basic hotel standards, stay far away from this place.
Stayed 3 nights in Oct 2025

10/10 Excellent

Carla

Stayed 1 night in Oct 2025