SureStay Plus Hotel by Best Western Billings Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Its a nice hotel. It was quiet and relaxing. Breakfast was a typical hotel breakfast. Food was hot and fresh. The beds were very hard and the roll away cot was terrible. The pool was nice but the hot tub was not hot and the jets were going crazy but they were working hard to get it fixed. The front desk staff and maintenance people were extremely friendly. Convenient location, Over all I would stay there again.
Didn’t like AC. Everything else was was fine. Front desk clerk good.
Lon
Stayed 1 night in Jul 2025
6/10 Okay
Marlo
Travelled with family
20 Jul 2025
Liked: Cleanliness
Disliked: Staff & service
It was so incredibly noisy both nights we stayed. Also, Saturdays breakfast was AWFUL. We stay at a lot of hotels with continental breakfasts and Saturday was absolutely embarrassing. No yogurt or pancakes and 2/3 cereals were gone. 2/3 juices were empty. There was no gravy. The eggs were in 2” of water. The sausages were cold. Sunday was better, but still really sub par.