The hotel is quite clean and comfortable. I love that it is close to the water and feet away for several local shops. Their restaurant is also excellent. I enjoyed my stay
The room was at a comfortable temperature when we arrived and conveniently stocked with enough towels for our stay. We were located within walking distance of the beach although we drove across the 4 lane highway to get across. I was promptly sent my code and instructions to get into my room. The hotel communicated via text making sure we were comfortable. At one point, we did not realize how to turn off ceiling fan and someone did assist. Best cozy place ever.
The room was dirty when we checked in, food on the floor, floss in bathroom, blood on a pillow. The WiFi didnât work at all. Just not a good experience.
Les points faibles : Personnel et service et confort de la chambre
The first room we assigned had TWO dehumidifiers. That should've told us something. The room was damp and uncomfortable all night. We contacted the help number (as there's NO on premises staff) and they moved us to a better room. Two days later, I fell in the tub/shower due to a slick tub aided by soap and hurt my hip. There was no anti-slip mat available which would've prevented the fall. I contacted the help number and informed them of my fall. The person said, "I'm sorry" and nothing more. They showed no signs of concern and no offer for medical assistance. It sounded like I was talking to a 10th grader. Since we stayed a week, on day 5, we asked for room cleaning and told yes. That never happened. Be aware that there's NO elevator to the second floor. I wanna like this place cause it's in my home town. But it sucks. Oh....and they're dam lucky wasn't seriously hurt and didn't sue them.