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Holiday Inn Resort Bintan Lagoi Beach by IHG

4.0 star property

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Photo gallery for Holiday Inn Resort Bintan Lagoi Beach by IHG

2 outdoor pools, open 7:00 AM to 8:00 AM, pool umbrellas
On the beach, white sand
Exterior
Free toiletries, hair dryer, towels, soap
Restaurant

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
Gurindam Street 12, Plot B3-02, Lagoi Tourism Area, Riau Islands, Bintan, Bintan, 29155
  • Place, Lagoi Bay Lake
    ‪2 min walk‬
  • Place, Plaza Lagoi
    ‪12 min walk‬
  • Place, Lagoi Bay Beach
    ‪14 min walk‬
  • Airport, Tanjung Pinang (TNJ)
    ‪96 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Pool Access

Room amenity

Suite, 1 Bedroom, Pool Access

  • 75 sq m
  • Sleeps 3
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom (Kids Theme)

Suite, 1 Bedroom (Kids Theme) | Premium bedding, pillow-top beds, minibar, desk

Suite, 1 Bedroom (Kids Theme)

  • 60 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds (Pond View)

Premium bedding, pillow-top beds, minibar, desk

Standard Room, 2 Single Beds (Pond View)

  • Lagoon view
  • 41 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Pool Access

Room amenity

Suite, 1 King Bed, Pool Access

  • 75 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Suite, 2 Bedrooms, Pool View

Premium bedding, pillow-top beds, minibar, desk

Family Suite, 2 Bedrooms, Pool View

  • 78 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds, Pool View

Premium bedding, pillow-top beds, minibar, desk

Standard Room, 2 Single Beds, Pool View

  • 41 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Pool Access

Room amenity

Standard Room, 1 King Bed, Pool Access

  • 41 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Suite, 2 Bedrooms, Pool Access

Room amenity

Family Suite, 2 Bedrooms, Pool Access

  • 78 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room

Premium bedding, pillow-top beds, minibar, desk

Standard Room

  • Lagoon view
  • 41 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Pool View

Premium bedding, pillow-top beds, minibar, desk

Suite, 1 Bedroom, Pool View

  • 75 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds, Pool Access

Room amenity

Standard Room, 2 Single Beds, Pool Access

  • 41 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed (Pond View)

Premium bedding, pillow-top beds, minibar, desk

Standard Room, 1 King Bed (Pond View)

10.0 out of 10
Exceptional
(2 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Pool View

Premium bedding, pillow-top beds, minibar, desk

Standard Room, 1 King Bed, Pool View

10.0 out of 10
Exceptional
(1 review)
  • 41 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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About this property

Holiday Inn Resort Bintan Lagoi Beach by IHG

Along with 2 outdoor pools, this hotel has a restaurant and a 24-hour fitness centre. Free full breakfast, free WiFi in public areas and free valet parking are also provided. Additionally, a bar/lounge, a poolside bar and a coffee shop/cafe are on-site. Change of towels is available on request
Holiday Inn Resort Bintan Lagoi Beach by IHG offers 258 air-conditioned accommodations with minibars and complimentary bottles of water. Rooms open to balconies. Pillowtop beds feature premium bedding. 50-inch LED televisions come with cable channels. Bathrooms include complimentary toiletries, hairdryers and toothbrushes and toothpaste.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

2 outdoor swimming pools are on site along with a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
During your stay at Holiday Inn Resort Bintan Lagoi Beach by IHG, you're just a quick walk from Lagoi Bay Lake. You'll find features such as free breakfast, free WiFi in public areas and free valet parking.
  • Free full breakfast served daily
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free valet parking and self-parking
  • Options for a bite to eat or a refreshing drink include a coffee shop, a restaurant, a poolside bar and a bar/lounge
  • Take a swim in the 2 outdoor pools
  • Services include a children's club, dry cleaning/laundry and a concierge
  • On-site recreation includes a 24-hour gym, bicycles to rent and a playground
  • Steps from Lagoi Bay Lake and 5 minutes on foot from Pulau Marawang
  • Free ferry terminal shuttle service
Holiday Inn Resort Bintan Lagoi Beach by IHG offers its guests 2 outdoor swimming pools and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

Event space at this hotel measures 4844 square feet (450 square metres) and includes conference space. Spa services, a children's club, and multilingual staff are also featured at the family-friendly Holiday Inn Resort Bintan Lagoi Beach by IHG. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 4-star Bintan hotel.

Guests are served a free full breakfast daily from 6:30 AM to 11:00 AM.
Warung Pak Lagoi – On-site restaurant.
Ginger Root – On-site coffee shop. Open daily.
Strawbella – On-site bar. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour airport pick-up shuttle on request for a surcharge
  • Free ferry terminal shuttle
  • Free secured self parking on site
  • Free secured valet parking on site
  • Limited on-site valet and self parking
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast available daily 6:30 AM to 11:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • Ginger Root
  • Strawbella
  • Warung Pak Lagoi

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • 24-hour gym
  • Bicycle rentals
  • Children's club
  • Playground

Family friendly

  • 2 outdoor pools
  • Children's club (surcharge)
  • In-room cot
  • In-room sofa bed
  • Playground
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 4 meeting rooms
  • 4,844 square feet of conference space

Outdoors

  • Garden
  • On the beach
  • Outdoor entertainment area
  • Pool umbrellas

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Area rugs in room
  • Front entrance ramp
  • Lift (180 centimetre wide door)
  • Low-height view port in door
  • Pool access ramp on site
  • Pool hoist on site
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (80 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 3 floors
  • 6 buildings
  • Built in 2024
  • Designated smoking areas
  • Locally-owned and organised tours and activities
  • Reception hall

Room amenities

Bedroom

  • Free cot
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 50-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests must transfer via airport shuttle to the property; guests must contact the property at least 24 hours before travel, using the contact information on the confirmation received after booking

This property offers transfers from the ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Holiday Inn Resort Bintan Lagoi Beach by IHG

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 11 years old or younger stays free per registered adult when using existing bedding.
  • Rollaway/extra beds are available for IDR 1000000.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: IDR 500000 per vehicle (maximum occupancy 4)
  • Rollaway bed fee: IDR 1000000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Long-term renters welcome
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
To get to the property, guests need to transfer by airport shuttle. Transfers need to be confirmed by contacting the property at least 24 hours before travel on the number on the booking confirmation. Holiday Inn Resort Bintan Lagoi Beach by IHG offers transfers from the ferry terminal and airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
Property Registration Number 9120400211524, 55110

We should mention

  • Pool access available from 7:00 AM to 8:00 AM
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 11 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Bintan Lagoi By Ihg Bintan

Holiday Inn Resort Bintan Lagoi Beach by IHG Hotel

Holiday Inn Resort Bintan Lagoi Beach an IHG Hotel

Holiday Inn Resort Bintan Lagoi Beach by IHG Bintan

Holiday Inn Resort Bintan Lagoi Beach by IHG Hotel Bintan

Holiday Inn Resort Bintan Lagoi Beach by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 24 out of 36 reviews
Rating 8 - Good. 10 out of 36 reviews
Rating 6 - Okay. 1 out of 36 reviews
Rating 4 - Poor. 1 out of 36 reviews
Rating 2 - Terrible. 0 out of 36 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Jessica

Liked: Cleanliness, amenities, property conditions & facilities
Staff were incredibly friendly. Beautiful hotel in a beautiful location
Stayed 2 nights in Feb 2026
Verified

8/10 Good

sau yee

Liked: Cleanliness, amenities, property conditions & facilities
Staff are friendly
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Dom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were very polite and greeted us everywhere we go. Restaurant food was average but if that could be improved , it would rate very high
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel. Very clean, fresh, modern and new

Great hotel. Very clean, fresh, modern and new
Stayed 3 nights in Sep 2025
Verified

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice quite relaxing few days
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Perrine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service is good. Room is new and clean
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Pei Lin

Liked: Cleanliness, staff & service, amenities
We booked another 2 bedroom family suite together, and while amenities were nice, our stay was dampened by lack of hot water in the shower despite letting the water run for 1 minute.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Dil

Liked: Cleanliness, staff & service, property conditions & facilities
Property is beautiful. It was peaceful and tranquil. Good facilities and really suitable for a family vacation. Family friendly. Staffs were all polite and attentive to guests! 5 stars… we are planning our next stay
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

ANN CHEE

The hotel facilities is
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great for families

Great stay for families. Kids club could have a bit more inside but fantastic playground. A la carte options at restaurant would be the only main thing to add otherwise fantastic renovation and vacation spot. We will visit again.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Devrim Emel

Liked: Cleanliness, staff & service, property conditions & facilities
Thank you to all the staff Nunu as guest relationship manager, Fikri and Pool Bar team, Main restaurant all staff
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is honestly the best hotel we have ever stayed in. The family friendly facilities are also so beautiful and perfect for the kids and adults. Our room was absolutely stunning and was a great surprise to see an xbox! The kids freaked out with happiness. We have an incident with our youngest son experiencing a medical episode and the all the staff were absolutely amazing!!! They went above and beyond to help and we can never thank them enough for helping us through such a difficult time. I cannot recommend this place enough! Don’t look further this is the best hotel on the island!
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Aska ka him

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I managed to plan a surprise proposal with the help of The Hotel has a WhatsApp staff number which you can contact and ask questions. Wonderful experience.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I just wanted to extend my heartfelt thanks for the incredible hospitality during my stay here. From the moment I arrived, every detail was handled with care and professionalism, making my visit truly memorable. The warm welcome, friendly staff, comfortable accommodation, awesome facilities and beautiful surroundings all contributed to a relaxing and enjoyable experience. Thank you once again for going above and beyond. I look forward to returning and will certainly recommend Holiday Inn Bintan to friends and family.
Stayed 1 night in Jun 2025
Verified

8/10 Good

Laine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was rather packed. It’s a new establishment, very popular. We only got our rooms at 4+pm and our 2 rooms in the same booking were in different buildings. But staff was kind to rearrange after we raised concerns but that means getting the other room at 5+pm. Service staff at establishments were stellar, they were v helpful. Unfortunately, dining options here were very limited and no grab services available in this area. Hope to see more dining options in future! Kids club was packed and under staffed in my opinion, 4 staffs to manage the club with more than 20+ kids.
Stayed 2 nights in Jun 2025
Verified

8/10 Good

Slobodan

Liked: Cleanliness, amenities, property conditions & facilities
I liked the wi-fi connectivity and availability, it was literally everywhere and the signal was very good and strong as well as the wi-fi speed, 5G, which is quite rare in hotels. I also liked the pool and the amenities for kids, playground area, indoor and outdoor, pool for kids and water play area. The food was quite limited as we could only eat food from the resort restaurant. Also during peak hours, when there are more guests in the hotel, the service quality seems to drop. On Fridays or weekends when the hotel is busier, they don't give option for ala carte, only buffett, which is much more expensive. The room was good and comfortable, although the bed even tho it was king size, it felt a bit small. The pillows were not that great either, too soft for.me. also, the bathroom is open concept which I don't prefer and I didn't like it. The water provided was in glass bottles and in good quantity, and the house keeping was satisfactory. It is a fun place for kids and for family with kids,.just be prepared to source for more food outside of the hotel.
Stayed 4 nights in May 2025
Verified

10/10 Excellent

JEYOUN

Liked: Cleanliness, staff & service, amenities
직원들의 편안한 배려와 친절이 감동적이었으며, 객실도 매우 깨끗했습니다
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

???

Liked: Cleanliness, amenities, property conditions & facilities
綺麗な部屋、英語が話せない私たちにもスタッフの皆さんは優しく最高のホテルでした！
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

minsup

Liked: Cleanliness, staff & service, amenities
친절
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Lydia

Liked: Staff & service, amenities, property conditions & facilities
Wir waren 6 Tage im Resort. Uns hat es sehr gut gefallen und wir waren sehr zufrieden. Das Personal ist aufmerksam und möchte einem jeden Wunsch erfüllen. Probleme gibt es mit der Kanalisation. Wir hatten im Haus eins Probleme mit üblem Geruch aus der Toilette. Darauf wurde umgehend eingegangen und wir wurden im Haus 3 untergebracht. Die Zimmer sind groß und modern, mit wunderschönen Ausblick auf das Meer. Die Anlage ist sehr gepflegt und rundherum wunderschön natürlich bepflanzt. Es gibt ein Fitnessstudio mit blickt auf das Meer und einen schönen Wellnessbereich, der sich im vorderen Hotel , gleiche Hotelkette befindet. Der Pool ist Okey. Direkt schwimmen kann Mann nicht. Die Pool Anlage ist zum Meer ausgerichtet, wunderschön. Das Essen Halbpension war sehr gut. Frühstück mit allem was das Herz begehrt. Am Abend drei Gänge. Absolut lecker und frisch zubereitet. Das Resort wird generell von Gästen 3 bis 7 Tage besucht. Uns wurde nicht langweilig, der Strand wird täglich gereinigt ist weitläufig. Das Meer war einladend und warm. Die Strömung entscheidet ob das Wasser klar oder eher verdreckt ist, leider schwimmt viel Müll im Meer. Viel ist nicht geboten. Wer Ruhe und Entspannung sucht. Ist hier genau richtig
Stayed 6 nights in Apr 2025
Verified

10/10 Excellent

Sylvester

Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Christine

Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Zann

Stayed 2 nights in Dec 2025
Verified

6/10 Okay

Christine

Stayed 2 nights in Nov 2025