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Natra Bintan, a Tribute Portfolio Resort

5.0 star property

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Tent, 1 King Bed with Sofa bed, Non Smoking, Pool View (Whirlpool) | Minibar, in-room safe, desk, blackout curtains
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Reception
Bar (on property)
Tent, 1 King Bed with Sofa bed, Non Smoking, Pool View (Whirlpool) | Minibar, in-room safe, desk, blackout curtains

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Gym
  • Parking included
  • Spa

Explore the area

View in a map
Jln. Raya Haji Km 1, Treasure Bay, Bintan, Riau Islands, 29152
  • Place, Crystal Lagoon
    ‪5 min walk‬
  • Place, Bandar Bentan Telani Ferry Terminal
    ‪12 min walk‬
  • Place, Lagoi Bay Beach
    ‪13 min drive‬
  • Airport, Singapore (SIN-Changi)

Room options

View all photos for Tent, 1 King Bed with Sofa bed, Non Smoking, Pool View

Tent, 1 King Bed with Sofa bed, Non Smoking, Pool View | Minibar, in-room safe, desk, blackout curtains

Tent, 1 King Bed with Sofa bed, Non Smoking, Pool View

9.0 out of 10
Wonderful
(2 reviews)
  • 40 sq m
  • Lagoon view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Tent, 1 King Bed with Sofa bed, Non Smoking, Garden View

Tent, 1 King Bed with Sofa bed, Non Smoking, Garden View | View from room

Tent, 1 King Bed with Sofa bed, Non Smoking, Garden View

  • 40 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Tent, 1 King Bed with Sofa bed, Non Smoking, Garden View

Minibar, in-room safe, desk, blackout curtains

Tent, 1 King Bed with Sofa bed, Non Smoking, Garden View

8.8 out of 10
Excellent
(3 reviews)
  • 40 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Tent, 1 King Bed with Sofa bed, Non Smoking, Pool View (Whirlpool)

Tent, 1 King Bed with Sofa bed, Non Smoking, Pool View (Whirlpool) | Minibar, in-room safe, desk, blackout curtains

Tent, 1 King Bed with Sofa bed, Non Smoking, Pool View (Whirlpool)

  • 40 sq m
  • Lagoon view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Tent, 1 King Bed with Sofa bed, Non Smoking, Garden View (Whirlpool)

Minibar, in-room safe, desk, blackout curtains

Tent, 1 King Bed with Sofa bed, Non Smoking, Garden View (Whirlpool)

  • 45 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Tent, 2 Single Beds, Non Smoking, Garden View

Tent, 2 Single Beds, Non Smoking, Garden View | Minibar, in-room safe, desk, blackout curtains

Tent, 2 Single Beds, Non Smoking, Garden View

  • Sleeps 4
  • 2 Single Beds

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About this property

Natra Bintan, a Tribute Portfolio Resort

Elegant beach resort and outdoor pool
Guests of this beach resort will appreciate convenient on-site amenities such as a fitness centre and massage/treatment rooms. Housekeeping is available on request.
Natra Bintan, a Tribute Portfolio Resort offers 100 air-conditioned accommodations with minibars and a safe. Rooms open to patios. This accommodation offers separate sitting areas and includes sofa beds. LCD televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, slippers, complimentary toiletries and hairdryers.

This Bintan resort provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

Complimentary bicycles and a water park (surcharge) with waterslides are featured at the resort. In addition to an outdoor pool, other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms and couples treatment room(s). Services include hot stone massages, Swedish massages, Thai massages and body treatments. A variety of treatment therapies are provided, including aromatherapy.
Our customers tell us that they can't get enough of the helpful staff at Natra Bintan, a Tribute Portfolio Resort. During your stay, you'll be within walking distance of Bandar Bentan Telani Ferry Terminal. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine and pool views while dining at The Patio
  • Splash around at the water park with a waterslide or swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, complimentary bicycles and segway rentals/tours
  • Just a 1-minute drive from Bandar Bentan Telani Ferry Terminal and 9 minutes from Lagoi Bay Lake
  • Free beach and ferry terminal shuttle service
You'll be playing in the surf in no time with a free ride on the resort's complimentary beach shuttle. After a day at the beach, enjoy amenities at Natra Bintan, a Tribute Portfolio Resort such as a water park (surcharge), an outdoor pool and complimentary bicycles.

Free breakfast is available daily. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. This luxury resort also offers a fitness centre, a garden and a terrace. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Bintan resort.

Guests are served a free buffet breakfast daily from 6:30 AM to 10:00 AM.
The Patio – Overlooking the pool, this restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Free beach shuttle
  • Free ferry terminal shuttle
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Snack bar/deli
  • Tea service

Restaurants on site

  • The Patio

Things to do

  • 18-hole adjacent golf course
  • Archery
  • Boat and paddles
  • Ecotours
  • Free bicycle rentals
  • Golf caddies
  • Golf carts
  • Gym
  • Outdoor pool
  • Paddleboard
  • Playground
  • Scooter/moped rentals
  • Segway rentals/tours
  • Water park
  • Waterslide

Family friendly

  • Children's games
  • Grocery/convenience store
  • High chair
  • In-room cot
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Water park (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Terrace

Spa

  • Aromatherapy
  • Couples treatment rooms
  • Hot stone massages
  • Swedish massages
  • Thai massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • No lift
  • Raised toilet seat
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 floor
  • 100 buildings
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2015
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • No plastic coffee stirrers
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)
  • Sofa bed

Bathroom

  • Children's robes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Iron/ironing board
  • LED lighting
  • Phone
  • Portable fan
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the ferry terminal; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Natra Bintan, a Tribute Portfolio Resort

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for IDR 641300.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: IDR 641300.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Natra Bintan, a Tribute Portfolio Resort offers transfers from the ferry terminal. Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Canopi Hotel Bintan
Canopi Hotel
Canopi Bintan
Canopi
Canopi Resort Bintan
Canopi Resort
The Canopi Bintan Island/Lagoi
Canopi Bintan Tribute Portfolio Resort
Canopi Tribute Portfolio Resort
Canopi Bintan Tribute Portfolio
Canopi Tribute Portfolio
Natra Bintan, A Tribute Portfolio Resort Resort
Natra Bintan, A Tribute Portfolio Resort Bintan
Natra Bintan, A Tribute Portfolio Resort Resort Bintan

Natra Bintan, a Tribute Portfolio Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 216 out of 425 reviews
Rating 8 - Good. 169 out of 425 reviews
Rating 6 - Okay. 23 out of 425 reviews
Rating 4 - Poor. 7 out of 425 reviews
Rating 2 - Terrible. 10 out of 425 reviews

8.8/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Konstantinos

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service
During our recent stay, we were particularly impressed by the staff, who were exceptionally friendly, attentive, and always ready to help. Their efforts made us feel welcome and special, and the service provided was warm and genuine. The facilities themselves, at least in the unit we occupied, were well-serviced and we were accommodated in many thoughtful ways by the team. However, we did notice that the ceiling of our tent had accumulated mold, which should be addressed through proper cleaning and disinfection. Given the cost of the stay, we feel that such an issue does not reflect the level of condition that guests would reasonably expect. Overall, while the staff and service were outstanding, attention to this maintenance matter would greatly enhance the quality and value of the experience.
Stayed 2 nights in Aug 2025

10/10 Excellent

Olivia

Stayed 2 nights in Jul 2025

8/10 Good

Shu

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights for a family vacation (2 adults, 1 2-years-old). Very close to the ferry terminal, with complimentary shuttle bus from/to the terminal and property. The property was great with a huge pool in front of the tents. Breakfast was good, especially the Masala Tea. Would have been even better if the menu changed a little more for the 2 days. The afternoon tea was very cost efficient, but not the highest quality type. The BBQ at tent was a good experience. Had the Indonesian menu, the shirmp was especially good. Inside the tent was spacious and clean.
Stayed 2 nights in Jul 2025

10/10 Excellent

YUN PIK, VANCOUVER

Stayed 2 nights in Jul 2025

10/10 Excellent

Mohamed Zoran

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Well kept, quiet, beautiful spot to just sit back and relax. Staff were extremely friendly and everything was seemless. Would come back and 100% recommend.
Stayed 2 nights in May 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would recommend for a short relaxing trip

Amazing service, great stay!
Stayed 2 nights in May 2025

10/10 Excellent

Bryan Ting On

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Family Resort with tons of activities

My family had a blast at Natra Bintan. This resort is very family friendly, all the staff are very polite and helpful. We signed up the kids activities package with Treasure Bay, if you are hotel guest, you will enjoy 20% off discount which is a really good deal as you can utilize the voucher for 2 days span. We also love the food at the hotel, kids eat for free and there is a good variety of choices. I highly recommend this resort and will definitely revisit again in the near future.
Stayed 2 nights in May 2025

8/10 Good

Gagandeep

Travelled with family
Liked: Cleanliness, staff & service
Everything’s good, except that the property doesn’t have a gym.
Stayed 2 nights in Apr 2025

10/10 Excellent

kirra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing getaway

Super friendly and very helpful staff which made it a great holiday. Lagoon was great with lots of different activities. Tents were really nice and clean and loved the outdoor private bathrooms
Stayed 2 nights in Apr 2025

10/10 Excellent

Yasmine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place and staff are so friendly and helpful I will definitely be returning again soon
Stayed 1 night in Feb 2025

10/10 Excellent

Efren Francis

Liked: Cleanliness, staff & service, property conditions & facilities
It was a memorable experienced. Majestic and tranquil nature, Awesome amenities and pleasant staffs. Excellent.
Stayed 3 nights in Dec 2024

2/10 Terrible

Aarthi

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
God awful experience staying here. No one shud ever come here thinking it will be quiet and peaceful. They keep hosting so many noisy horrid events which either start at 5am or go on till late in night. This country has no sense of modulating noise or have a sense of hospitality. They think everyone enjoys a gawdy, noisy event . We will never ever be back ! And pls pls there are soo many better resorts here . I personally recommend Angsana and Banyan tree. Made a mistake booking here this time. Nightmarish experience.

8/10 Good

Patrice Pierre Henri, Singapore

Liked: Cleanliness, amenities, property conditions & facilities
The tents were great and very comfortable but the resort itself has limited dining options and there is no real swimming pool or beach (the laggin area is not open for swimming). The service was a bit slow but the staff were super friendly and helpful.
Stayed 2 nights in Oct 2024

10/10 Excellent

Adam

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice lagoon and spacious ‘tent’.
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

LEONG SING

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Natra Bintan is a very nice resort with nice crystal lagoon. The staffs there were amazing. Rooms were cozy and aircon was very cooling as the weather outside was extremely hot. The walk to Treasure Bintan activity centre was quite a distance to walk. Overall we enjoyed our stay at Natra Bintan and we would definitely choose Natra Bintan again. It’s near to BBT ferry terminal.
Stayed 2 nights in Aug 2024

10/10 Excellent

Stacy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing stay

As a family of 2 adults and a daughter aged 12 we stayed for 4 nights and had a fantastic time. The staff are so helpful considerate and always have a smile on their faces. The taxi driver Antonio was especially helpful with trips to different areas. The food was delicious lots of choices and never a bad meal, the cost of the food was very reasonable for a hotel and the standard was consistently good. You also have access to the lagoon with the water park which was great fun trying wakeboarding for the first time. We have lots of happy memories from our stay. Please remember you are staying in a tent and although it is a luxurious tent it does not have sound proofing so remember ear plugs if a light sleeper. I am a light sleeper but was fine without any earplugs but just so people are aware. We did have a couple of downpours but soon cleared and dried up. A lovely hotel elevated higher by the staff.
Stayed 3 nights in Aug 2024

10/10 Excellent

wai hoh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Har Heng

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are excellent. They are helpful, patient, kind, smiling alot, always ready to help and look out for our needs. The buggy service is top of all. My sister has a bad ankle and can't walk distance. The buggy will come round and take us all the time. Never at any time think we were troublesome. Really appreciate the service staff! Note to management - there are molds on the top of the tent. May be good to treat that.
Stayed 2 nights in Jul 2024

10/10 Excellent

Conrad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing service by the staff!
Stayed 2 nights in Jun 2024

10/10 Excellent

Lucero

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice tents and great service. The area is very quiet and there aren’t any other dining options other than the hotel, but they will take you to the nearest beach in a free shuttle and there are some options there.
Stayed 2 nights in May 2024

10/10 Excellent

Peter Paul Benedict

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

6/10 Okay

Suda

Stayed 2 nights in Mar 2024