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AC Hotel by Marriott Birmingham

4.0 star property

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Photo gallery for AC Hotel by Marriott Birmingham

Exterior
Superior Room, 1 Queen Bed with Sofa bed, Non Smoking, Canal View | View from room
Lobby
Reception
Deluxe Room, 1 King Bed, Non Smoking | Pillow-top beds, in-room safe, desk, laptop workspace

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Air conditioning
  • Gym
  • Room service
  • Bar

Explore the area

View in a map
160 Wharfside Street, The Mailbox, Birmingham, England, B1 1RL
  • Place, The Mailbox
    ‪1 min walk‬
  • Place, Bullring & Grand Central
    ‪10 min walk‬
  • Place, Utilita Arena Birmingham
    ‪11 min walk‬
  • Airport, Birmingham (BHX)
    ‪19 min drive‬

Room options

View all photos for Superior Room, 1 Queen Bed with Sofa bed, Non Smoking, Canal View

Pillow-top beds, in-room safe, desk, laptop workspace

Superior Room, 1 Queen Bed with Sofa bed, Non Smoking, Canal View

9.0 out of 10
Wonderful
(6 reviews)
  • 23 sq m
  • Canal view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking | Pillow-top beds, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(55 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Non Smoking, Canal View

Pillow-top beds, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed, Non Smoking, Canal View

8.8 out of 10
Excellent
(10 reviews)
  • 23 sq m
  • Canal view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, Non Smoking

Pillow-top beds, in-room safe, desk, laptop workspace

Deluxe Room, 2 Single Beds, Non Smoking

8.8 out of 10
Excellent
(6 reviews)
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

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About this property

AC Hotel by Marriott Birmingham

Central Birmingham hotel connected to a shopping centre, steps from The Mailbox
A restaurant, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour business centre, a coffee shop/cafe and laundry facilities are on-site. Housekeeping is available on request.
AC Hotel by Marriott Birmingham offers 90 accommodations with a safe and complimentary bottles of water. Beds feature pillowtop mattresses. 49-inch Smart televisions come with cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us they can't get enough of AC Hotel by Marriott Birmingham's great location. During your stay, you'll be connected to a shopping centre and just a quick walk from The Mailbox. Enjoy features like free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served weekdays for a fee
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the location and the helpful staff
  • Steps from The Mailbox and 7 minutes on foot from O2 Academy Birmingham
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. There's an onsite 24-hour business centre.

A computer station is on site and WiFi is free in public spaces. A 24-hour fitness centre, a library, and multilingual staff are also featured at the business-friendly AC Hotel by Marriott Birmingham. You'll have access to the health club at a partner property.

This 4-star Birmingham hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast on weekdays from 6:30 AM and 10:00 AM.
AC Hotel by Marriott Birmingham has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 21 per day); discounts available

Food and drink

  • Weekday buffet breakfast available 6:30 AM to 10:00 AM for a fee: GBP 16 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym
  • Designer stores
  • Library
  • TV in common areas

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • On the waterfront

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 49-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests planning to arrive past 11 PM should request entry by using buzzer on the door.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 16 per person
  • Nearby parking fee: GBP 21.00 per day (2625 ft away)
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ramada Hotel Birmingham City Centre
Birmingham Ramada
Ramada Birmingham
Ramada Birmingham City Centre Hotel
Ac By Marriott Birmingham
AC Hotel by Marriott Birmingham Hotel
AC Hotel by Marriott Birmingham Birmingham
AC Hotel by Marriott Birmingham Hotel Birmingham

Reviews

AC Hotel by Marriott Birmingham Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 646 out of 1004 reviews
Rating 8 - Good. 239 out of 1004 reviews
Rating 6 - Okay. 60 out of 1004 reviews
Rating 4 - Poor. 33 out of 1004 reviews
Rating 2 - Terrible. 26 out of 1004 reviews

Reviews

8/10 Good

Princess

Travelled with family, Business traveller
Easy access to bars and restaurants. Calling wharf view. Staff are friendly and helpful .
Stayed 2 nights in Jul 2025

8/10 Good

ian

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This is a convenient location with comfortable rooms and facilities. I did not eat there in the evening. I was surprised on arrival at 19.15h to be told that my room was not ready. After another staff member was consulted, the room was provided. I did not use the cited car park, but noticed that the traffic in surrounding streets was gridlocked for much of the day. This was particularly bad at 7-9pm on Friday night.
Stayed 2 nights in Jul 2025

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
One of our rooms wasn't available until 5.00pm and even then we were given an inferior room. We were re-imbursed the difference - but overall disappointed
Stayed 1 night in Jul 2025

10/10 Excellent

Jason

Stayed 1 night in Jul 2025

8/10 Good

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay, poor breakfast
Stayed 1 night in Jun 2025

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, amenities
I like that the room was clean and bathrooms also was clean. The workers seem very friendly.
Stayed 1 night in Jun 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely weekend stay

Room on the 5th floor with a canal view. Room was spotless and air conditioning was perfect as we had very warm weather this weekend. Staff were friendly and polite and we had a very warm welcome on arrival. Breakfast was lovely ….even better when we realised we could ask for fresh fried eggs. Small gym room but enough equipment to have an hour session. Security is fab as you can’t access the rooms unless you have a key card. Plenty of restaurants close by and a beautiful short walk along the canal to the Utilita arena.
Stayed 2 nights in Jun 2025

10/10 Excellent

Piyush

Stayed 2 nights in Jun 2025

8/10 Good

Daniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, clean, quiet. Just what I needed
Stayed 1 night in Jun 2025

10/10 Excellent

Jane

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, guests get discount in the Black Sheep located adjacent.
Stayed 3 nights in Jun 2025

10/10 Excellent

M

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely comfortable hotel in the city
Stayed 3 nights in Jun 2025

2/10 Terrible

john

Travelled with partner
Disliked: Property conditions & facilities
Dressing gowns only one size didnt fit. Complained to staff they said there was nothing they could do as all one size across the hotel. Sink very poor didnt drain. I am expecting a 100 pounds returned to my card. Please look into this. Breakfasts cold and a complete waist of money
Stayed 2 nights in Jun 2025

10/10 Excellent

Mark, London

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location by the canals and very friendly, efficient and accommodating check in
Stayed 1 night in Jun 2025

8/10 Good

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

David

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Fabulous location on the canal , lots of bars and restaurants around the hotel . Only a 6 minute walk to the Utilita arena . Hotel was spotless
Stayed 1 night in Jun 2025

10/10 Excellent

justin, Bergenfield

Stayed 4 nights in Apr 2025

10/10 Excellent

Terence

Business traveller, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Lovely hotel spotlessly clean wished I had got the name of the young lady on reception who went above and beyond with her helpfulness. One gripe though , the pillows were awful and gave me a neck ache
Stayed 1 night in Jun 2025

10/10 Excellent

Mary Bernadine

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location, room, facilities and nearby parking but the staff made it extra lovely - so warm, friendly and welcoming!
Stayed 1 night in May 2025

10/10 Excellent

Amy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast, friendly check in staff who gave us an upgrade. Lavender bags to take to bed was a nice touch.
Stayed 1 night in May 2025

10/10 Excellent

Joanne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Ghania

Stayed 1 night in May 2025

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
rooms spotless and comfy . staff really helpful and friendly
Stayed 1 night in May 2025

10/10 Excellent

A M

Stayed 1 night in May 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, fabulous size room, friendly staff and very clean
Stayed 2 nights in May 2025