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Best Western Gardendale

2.5 star property

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Photo gallery for Best Western Gardendale

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Down duvets, pillow-top beds, in-room safe, desk
Lobby
Lobby
Lobby
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • Parking included
  • Housekeeping
  • Air conditioning

Explore the area

View in a map
842 Thompson St, Gardendale, AL, 35071
  • Place, Black Creek Bark Park
    ‪4 min drive‬
  • Place, Birmingham Jefferson Convention Complex
    ‪11 min drive‬
  • Place, Alabama Theater
    ‪12 min drive‬
  • Airport, Birmingham, AL (BHM-Birmingham Intl.)
    ‪15 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave | Down duvets, pillow-top beds, in-room safe, desk

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(19 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Down duvets, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Down duvets, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(7 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible, Bathtub

Down duvets, pillow-top beds, in-room safe, desk

Standard Room, 2 Double Beds, Accessible, Bathtub

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Down duvets, pillow-top beds, in-room safe, desk

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

8.0 out of 10
Very good
(45 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible, Non Smoking

Down duvets, pillow-top beds, in-room safe, desk

Standard Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

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About this property

Best Western Gardendale

Hotel in Gardendale with free breakfast and fitness centre
Along with an outdoor pool, this smoke-free hotel has a fitness centre and coffee/tea in a common area. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a seasonal outdoor pool, a business centre and dry cleaning are on-site.
Best Western Gardendale offers 29 air-conditioned accommodations with a safe and coffee/tea makers. Pillowtop beds feature down duvets. Flat-screen televisions come with cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Gardendale hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Best Western Gardendale. During your stay, you'll be close to Black Creek Bark Park. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a business centre and a computer
  • On-site recreation includes a gym
  • 13 minutes by car from Birmingham Jefferson Convention Complex and 15 minutes from UAB Hospital
Best Western Gardendale offers its guests an outdoor pool and a fitness centre. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a business centre on site. Free breakfast is served daily. The business-friendly Best Western Gardendale also features a vending machine, coffee/tea in common area, and laundry facilities. Free self parking is available.

This Gardendale hotel is smoke free.

Guests are served a free full breakfast daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 21 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in April and close in September.
  • Up to 4 children aged 21 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Gardendale
Best Western Plus Gardendale
Best Western Plus Hotel Gardendale
Best Western Plus Gardendale Hotel
Best Western Gardendale Hotel
Best Western Gardendale Hotel
Best Western Gardendale Gardendale
Best Western Gardendale Hotel Gardendale

Best Western Gardendale Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 423 out of 959 reviews
Rating 8 - Good. 290 out of 959 reviews
Rating 6 - Okay. 140 out of 959 reviews
Rating 4 - Poor. 58 out of 959 reviews
Rating 2 - Terrible. 48 out of 959 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Robin

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Immediately had safety concerns bc property isolated on a dead end street. The front desk employee was friendly, but check-in should have been quicker bc I was the only one at the desk. Upon opening the room door, the odor slapped me in the face. It was warm, musty, dank, & the carpet next to the bed was damp. There was a broken fingernail & a pubic hair on the toilet set. Stayed long enough to reserve a room at another property. Left key in front desk key drop off bc no one was at the desk. The other customers were loud in the hallway & could hear others through the wall. Checked out within 30 minutes of checking in
Stayed 1 night in Aug 2025

2/10 Terrible

Antonia

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Julius

Stayed 3 nights in Aug 2025

6/10 Okay

Dan

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Musky smell throughout the motel. Room door dragged on floor so it couldn’t be opened all the way. Vanity area was very dark. Room was very humid even with the air conditioning on. Staff was very nice.
Stayed 1 night in Aug 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Brian

Not Up to Speed

The hotel sign was out, so we weren’t totally sure of the place when we arrived. The first room had no hot water, so we had to change. The second room was okay, but the dispensers in the shower were empty and there was only one very small soap bar. This was a disappointing stay and we would not recommend it.
Stayed 1 night in Aug 2025

10/10 Excellent

Giovanni

Stayed 1 night in Aug 2025

4/10 Poor

Thuy

Travelled with family
Disliked: Cleanliness, property conditions & facilities
This hotel was old and dirty.
Stayed 2 nights in Aug 2025

10/10 Excellent

Cristey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great pass through stay

Verry helpfull ar gront desk is laminated paper with places that deliver to the hotel. Quick check in. We had an issue with the people above us jumping around late but the staff was quick to take care of the issue and was so apologetic.
Stayed 1 night in Aug 2025

6/10 Okay

Jeano

Disliked: Room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Richard

Travelled with family
First room we were given hadn’t been cleaned. They swapped us to another room next door. Went to the pool and no towels, after we were told the pool towels were at the pool. Went back in to get pool towels and was given ONE. “So sorry, that’s all we have” is literally what I was told as I was being handed the towel. Breakfast was typical hotel
Stayed 2 nights in Aug 2025

6/10 Okay

Samuel

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t do it.

When I arrived at check-in, there was no one at the desk, me and another guest waited 5 to 10 minutes before someone showed up to check us in. I tried calling the property. The phone rang, but nobody answered. The cell phone in the room look like it had food stains all over it and nail polish spilt on the floor by the bed. The bathtub is cracked. The bed was OK, but that’s probably the only thing.
Stayed 1 night in Jul 2025

8/10 Good

Peggy

Travelled with family
Liked: Staff & service
Convenient and quite
Stayed 3 nights in Jul 2025

6/10 Okay

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the property. It sits away from the freeway and in a wooded area. It was nice and quiet. The room was extremely clean the hotel was clean the issue was the unit did not cool very well in the room and it's summer time. The breakfast was good.
Stayed 1 night in Jul 2025

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Carol

Stayed 1 night in Jul 2025

10/10 Excellent

Giovanni

Stayed 1 night in Jun 2025

2/10 Terrible

Avory

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Out dated. Door barely closed. Did not feel safe. Charge to check in early even by 20 minutes. Lights are dim. Just wasnt pleasant.
Stayed 1 night in Jun 2025

8/10 Good

David

Stayed 1 night in Jun 2025

6/10 Okay

Michelle

Travelled with family
Stayed 1 night in Jun 2025

6/10 Okay

Shane

Liked: Cleanliness, property conditions & facilities, room comfort

Maintenance needed.

Only had one ice machine and it was broken. Faucet dripped all night. Sink drain stopper did not work. There was hair all in the bathroom. Tried to call the desk and the phone did not work.
Stayed 1 night in Jun 2025

10/10 Excellent

pablo

Stayed 1 night in Jun 2025

10/10 Excellent

Leonard

Well managed properly.
Stayed 2 nights in Jun 2025

10/10 Excellent

Dustin

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Smooth Check in
Stayed 1 night in Jun 2025

8/10 Good

Kyle

Stayed 1 night in Jun 2025