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Moor Hall Hotel, BW Premier Collection

4.0 star property

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Photo gallery for Moor Hall Hotel, BW Premier Collection

In-room safe, desk, iron/ironing board, free WiFi
Exterior
Couples treatment room(s), sauna, steam room, body treatments
Indoor pool
Ballroom

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
Moor Hall Drive, Four Oaks, Sutton Coldfield, England, B75 6LN
  • Place, Artifex
    ‪9 min walk‬
  • Place, Sutton Park
    ‪4 min drive‬
  • Place, Vesey Gardens
    ‪6 min drive‬
  • Airport, Birmingham (BHX)
    ‪20 min drive‬

Room options

View all photos for Suite, 1 Double Bed, Non Smoking (Separate Lounge)

Suite, 1 Double Bed, Non Smoking (Separate Lounge) | In-room safe, desk, iron/ironing board, free WiFi

Suite, 1 Double Bed, Non Smoking (Separate Lounge)

  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Room, 1 Single Bed, Non Smoking

Comfort Room, 1 Single Bed, Non Smoking | In-room safe, desk, iron/ironing board, free WiFi

Comfort Room, 1 Single Bed, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 1
  • 1 Single Bed

View all photos for Comfort Room, 1 Double Bed, Non Smoking

Comfort Room, 1 Double Bed, Non Smoking | In-room safe, desk, iron/ironing board, free WiFi

Comfort Room, 1 Double Bed, Non Smoking

8.0 out of 10
Very good
(12 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Room, 2 Single Beds, Non Smoking

Comfort Room, 2 Single Beds, Non Smoking | In-room safe, desk, iron/ironing board, free WiFi

Comfort Room, 2 Single Beds, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room, 1 Double Bed, Non Smoking

Superior Room, 1 Double Bed, Non Smoking | In-room safe, desk, iron/ironing board, free WiFi

Superior Room, 1 Double Bed, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 2 Double Beds, Non Smoking

Superior Room, 2 Double Beds, Non Smoking | In-room safe, desk, iron/ironing board, free WiFi

Superior Room, 2 Double Beds, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 2 Double Beds

View all photos for Superior Room, 1 Double Bed, Non Smoking (Four Poster Bed)

Superior Room, 1 Double Bed, Non Smoking (Four Poster Bed) | In-room safe, desk, iron/ironing board, free WiFi

Superior Room, 1 Double Bed, Non Smoking (Four Poster Bed)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 Double Bed, Non Smoking (Four Poster Bed)

Deluxe Room, 1 Double Bed, Non Smoking (Four Poster Bed) | In-room safe, desk, iron/ironing board, free WiFi

Deluxe Room, 1 Double Bed, Non Smoking (Four Poster Bed)

  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub | In-room safe, desk, iron/ironing board, free WiFi

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds, Non Smoking

Superior Room, 2 Single Beds, Non Smoking | In-room safe, desk, iron/ironing board, free WiFi

Superior Room, 2 Single Beds, Non Smoking

  • Sleeps 2
  • 2 Single Beds

Standard Double Room

  • Sleeps 2

Standard Twin Room

  • Sleeps 2

Superior Twin Room

  • Sleeps 2

Superior Two Double Room

  • Sleeps 2

Superior Double Four Poster Room

  • Sleeps 2

Jacuzzi Suite

  • Sleeps 2

Deluxe Double Four Poster

  • Sleeps 2

View all photos for Superior Room, 1 Double Bed, Non Smoking, Garden View

In-room safe, desk, iron/ironing board, free WiFi

Superior Room, 1 Double Bed, Non Smoking, Garden View

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • Sleeps 2
  • 1 Double Bed

Double Suite

  • Sleeps 2

View all photos for Deluxe Room, 1 Double Bed, Non Smoking, Jetted Tub

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Room, 1 Double Bed, Non Smoking, Jetted Tub

8.0 out of 10
Very good
(1 review)
  • Garden view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed, Accessible, Non Smoking (Converts to 2 Twin Beds)

Superior Room, 1 Double Bed, Accessible, Non Smoking (Converts to 2 Twin Beds) | In-room safe, desk, iron/ironing board, free WiFi

Superior Room, 1 Double Bed, Accessible, Non Smoking (Converts to 2 Twin Beds)

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking (Small Room)

Standard Room, 1 Double Bed, Non Smoking (Small Room) | In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 Double Bed, Non Smoking (Small Room)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Double Bed

1 Double Bed, Non-Smoking, Superior Room, Garden View

  • Sleeps 2

1 Double Bed, Non-Smoking, Deluxe Room, Jetted Tub, Garden View

  • Sleeps 2

1 Double Bed, Superior Room, Free High Speed Internet, Extras, Music Device, Non-Smoking

  • Sleeps 2

1 Double Bed, Non-Smoking, Small Room

  • Sleeps 2

Standard Single Room

  • Sleeps 1

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About this property

Moor Hall Hotel, BW Premier Collection

Hotel in Sutton Coldfield with 2 restaurants and full-service spa
This smoke-free hotel features 2 restaurants, a full-service spa and an indoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge and a snack bar/deli are on-site.
Moor Hall Hotel, BW Premier Collection offers 83 accommodations with DVD players and a safe. Flat-screen televisions are featured in guestrooms.

Bathrooms include bathrobes and hairdryers. This Sutton Coldfield hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool, a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, sports massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at Moor Hall Hotel, BW Premier Collection. During your stay, you'll be close to Sutton Park. Enjoy features like free WiFi in public areas and free self-parking, plus 2 restaurants.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Drinking and dining options include 2 restaurants, a coffee shop and a bar/lounge
  • Full breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Treat yourself to detox wraps, aromatherapy or facials at the spa
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym, a steam room and a sauna
  • 6 minutes by car from Sutton Park and 8 minutes from Belfry Golf Club
  • Pets welcome free of charge
Moor Hall Hotel, BW Premier Collection offers its guests a full-service spa, an indoor pool, and a health club. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business centre and meeting rooms are available. A sauna, a terrace, and a vending machine are also featured at the business-friendly Moor Hall Hotel, BW Premier Collection. Free self parking is available.

This 4-star Sutton Coldfield hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 9:30 AM.
Moor Hall Hotel, BW Premier Collection has 2 restaurants on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 9:30 AM for a fee: GBP 14.95 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • DVD player
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Hair dryer
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access to this property's leisure club (pool and fitness facility) is available by reservation only.

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 14.95 per person
  • Pool fee: GBP 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Premier Moor Hall Hotel Sutton Coldfield
Best Western Premier Moor Hall Hotel
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Best Western Sutton Coldfield
Sutton Coldfield Best Western
Best Western Premier Moor Hall Hotel And Spa
BW Premier Collection Moor Hall Hotel Sutton Coldfield
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Moor Hall Hotel, BW Premier Collection Hotel Sutton Coldfield

Moor Hall Hotel, BW Premier Collection Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 243 out of 592 reviews
Rating 8 - Good. 202 out of 592 reviews
Rating 6 - Okay. 90 out of 592 reviews
Rating 4 - Poor. 36 out of 592 reviews
Rating 2 - Terrible. 21 out of 592 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Martin

Stayed 2 nights in Oct 2025

10/10 Excellent

Warren, Brooklyn

Nice
Stayed 4 nights in Jul 2025

10/10 Excellent

Hattie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
All the staff went the extra mile for my daughter's birthday. They upgraded our room so we had a spacious room for the two of us (mother and daughter) and a plate decorated with 'happy birthday' and truffles on it when we arrived. She also had a beautiful 'happy birthday' treat for pudding that evening and also on the Saturday morning - the day of her actual birthday, so she felt very special.
Stayed 1 night in Sep 2025

8/10 Good

Christopher, Ulverston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The accommodation was clean and well maintained. Breakfast and dinner service was good. Seating area in the bar was limited but patio heaters were provided for outside seating.
Stayed 1 night in Sep 2025

10/10 Excellent

Vince

Stayed 2 nights in Oct 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff , great breakfast , really enjoyable stay
Stayed 1 night in Oct 2025

10/10 Excellent

Alison

Stayed 2 nights in Aug 2025

10/10 Excellent

EDGAR

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great surrounding gardens and spa with a swimming pool.
Stayed 3 nights in Aug 2025

8/10 Good

STEPHEN

Stayed 1 night in Sep 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
A trip to old England!
Stayed 2 nights in Sep 2025

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay, would highly recommend and would certainly stay again. A super "English" expereince.
Stayed 2 nights in Sep 2025

10/10 Excellent

Tanveer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will stay again !!

Room was fantastic, all the staff i interacted with were polite, friendly and helpful
Stayed 1 night in Sep 2025

4/10 Poor

Nicholas

Disliked: Staff & service, property conditions & facilities, room comfort
Bed too small very run down property I felt. Breakfast was good.
Stayed 1 night in Aug 2025

10/10 Excellent

Noelle

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Perfect
Stayed 1 night in Aug 2025

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Lynne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wedding function noise but didn't spoil our stay

3 night stay for GB Masters at nearby The Belfry. Although the room did not have a refigerator, which was needed for medicines, one was very promptly delivwred and installed in our room. Made full use of the facilities with much needed swim afterspending all day on our feet following the golf. Very friendly and accomodating staff with nothing being too much. Only down side was noise on the 2nd night due to a wedding being held and our room was close to function hall. Minor issue really as we were so tired we would have slept through anything but would not have been too happy with the noise on a different stay. We were in Room 75 and there were rooms even closer to the function suite. Breakfast included with drinks made to order and brought to your table, plenty of choice with "specials" cooked to order Bar food lovely and main restaurant food excellent, again service in all three was excellent
Stayed 3 nights in Aug 2025

6/10 Okay

Shelley

Stayed 2 nights in Aug 2025

6/10 Okay

Melanie

Liked: Cleanliness, room comfort
Stayed in the
Stayed 1 night in Aug 2025

8/10 Good

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely property, nice breakfast, and the leisure facilities were very good. Some things to keep on top of - the air conditioning unit and fan in the room we stayed in weren't working or weren't clear how to use. A small downside on an otherwise lovely stay.
Stayed 1 night in Aug 2025

10/10 Excellent

S

Stayed 1 night in Aug 2025

10/10 Excellent

Matthew

Stayed 1 night in Jul 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service
It was a beautiful setting on the edge of Birmingham with an old English country house feel but with modern upgrades.
Stayed 1 night in Jul 2025

8/10 Good

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Caroline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Lovely hotel but no air conditioning

Stayed 1 night in Jun 2025

10/10 Excellent

Jake

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025