Hilton Garden Inn Downtown Birmingham

3.0 star property

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Photo gallery for Hilton Garden Inn Downtown Birmingham

Lobby
Exterior
Lobby
Lobby
Premium bedding, desk, laptop workspace, blackout curtains

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Pet-friendly
  • Breakfast available
  • Laundry

Explore the area

Map
250 18th Street South, Birmingham, AL, 35233
  • UAB Hospital
    ‪6 min walk‬
  • University of Alabama at Birmingham
    ‪8 min walk‬
  • Birmingham Jefferson Convention Complex
    ‪2 min drive‬
  • Birmingham, AL (BHM-Birmingham Intl.)
    ‪9 min drive‬

Room options

Room, 2 Queen Beds, Accessible (Hearing)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

7.4 out of 10
Good
(3 reviews)
  • 45 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 59 sq m
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Bathtub

9.6 out of 10
Exceptional
(4 reviews)
  • 31 sq m
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

9.0 out of 10
Wonderful
(17 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds

9.4 out of 10
Exceptional
(27 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Accessible (Hearing)

7.4 out of 10
Good
(3 reviews)
  • 59 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible, Bathtub

  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

7.6 out of 10
Good
(5 reviews)
  • 31 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

Hilton Garden Inn Downtown Birmingham

Hotel with an outdoor pool, near University of Alabama at Birmingham
Along with an outdoor pool, this hotel has a restaurant and a 24-hour fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, self parking and conference space are on-site. Housekeeping is available on request.
Hilton Garden Inn Downtown Birmingham offers 104 accommodations with a hairdryer and blackout curtains. Beds feature premium bedding. 42-inch LCD televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include baths or showers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Hilton Garden Inn Downtown Birmingham. During your stay, you're just a quick walk from Railroad Park. You'll find features such as free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi and wired Internet
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, meeting rooms and conference space
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 5-minute walk from UAB Hospital and 10 minutes on foot from University of Alabama at Birmingham
  • Cats and dogs welcome for a fee
Hilton Garden Inn Downtown Birmingham offers its guests an outdoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

Event space at this hotel measures 3438 square feet (319 square metres) and includes conference space. A terrace, a vending machine, and laundry facilities are also featured at the business-friendly Hilton Garden Inn Downtown Birmingham. Parking is available for a fee.

Smoking is allowed in designated areas at this 3-star Birmingham hotel.

For a fee, guests can enjoy a full breakfast daily from 6:00 AM to 10:00 AM.
Garden Grille & Bar – This restaurant serves breakfast and dinner.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (USD 20 per day)

Food and drink

  • Daily full breakfast available 6:00 AM to 10:00 AM for a fee: USD 20.99 for adults and USD 20.99 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Garden Grille & Bar

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • 3,438 square feet of conference space
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (76 centimetre high)

More

  • 5 floors
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 20.99 for adults and from USD 20.99 for children
  • Self-parking fee: USD 20 per day
  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Downtown Birmingham Hotel
Hilton Garn Inn Birmingham
Hilton Birmingham Birmingham
Hilton Garden Inn Downtown Birmingham Hotel
Hilton Garden Inn Downtown Birmingham Birmingham
Hilton Garden Inn Downtown Birmingham Hotel Birmingham

Hilton Garden Inn Downtown Birmingham Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 473 out of 788 reviews
Rating 8 - Good. 174 out of 788 reviews
Rating 6 - Okay. 66 out of 788 reviews
Rating 4 - Poor. 38 out of 788 reviews
Rating 2 - Terrible. 37 out of 788 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Crista

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great people but needs a little work

Beautiful hotel with polite and friendly staff. Room was clean. It had a large tub and separate shower. However the water never really got hot enough for me. My bed was also not very comfortable- you could hear the springs as you sit down on it. Also, My room was on second floor and I could hear loud music from parking lot after midnight. Finally breakfast was $18 but it appeared burnt (potatoes and eggs)so I went somewhere else to eat. There were other options close by that were cheaper like McDonald’s or Waffle House. Still it was a convenient option for my stay.
Stayed 1 night in Apr 2025

8/10 Good

Tiara

Stayed 1 night in Apr 2025

10/10 Excellent

Roshaun

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice!!!
Stayed 1 night in Apr 2025

8/10 Good

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was good! The hotel was quiet. I locked myself out with the night latch and my TV didn't work, but maintenance was there quickly both times. The room was very comfortable. Unfortunately I was not able to find a phone number directly to the hotel before I checked in.
Stayed 1 night in Apr 2025

10/10 Excellent

Jessica

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 2 nights in Apr 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I haven't got my $100 back for my deposits yet an its been 2 weeks
Stayed 2 nights in Mar 2025

10/10 Excellent

Justin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Sue Ann, Decatur

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Destiny at front desk was wonderful , so polite and helpful!
Stayed 2 nights in Mar 2025

4/10 Poor

March

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Don’t stay! Very dated, stinky, and rooms need upgrades.
Stayed 1 night in Feb 2025

10/10 Excellent

Gary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

CAESAR, DOUGLASVILLE

Liked: Cleanliness, staff & service, property conditions & facilities
It was very nice and clean
Stayed 2 nights in Mar 2025

4/10 Poor

Chelsea

Travelled with family
Liked: Staff & service

Not pleased with the Hilton

The hotel was surprised with our arrival. We booked a suite but were told since booking through Hotels & not direct that it was oversold and only a regular king was available. We had 2 kids that had to sleep on the floor. Called down to request linens to make a pallet and phones didn’t work. Had to load back up the kids to go down and get blankets. Breakfast was selected for an additional $10 upon booking but was actually $17.99 per adult for a continental style breakfast. We’re normally Marriott people but found this last minute & wont be back. Hopefully it was an overbooking issue and not common. Recommend calling before booking if needing a specific room type.
Stayed 1 night in Mar 2025

10/10 Excellent

Joseph

Stayed 1 night in Mar 2025

10/10 Excellent

Ashlee

Stayed 1 night in Mar 2025

10/10 Excellent

Jacquenetta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Candace

Travelled with family and small children, Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Cons, toilet constantly running
Stayed 1 night in Mar 2025

2/10 Terrible

DOUGLAS

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort

Such poor customer service!

We dealt with three staff members. They were not trained in good customer service. We were given a room with a blocked, unflushable toilet. No apologies. Bad, sullen attitude. No apology. The second room was okay. Then they charged us for parking which we did not use. We asked that charge to be removed. Sullen attitude again. Finally after 10 minutes of incompetence, a manager took over, but explained the "accountant" would have to remove the erroneous charge. No apologies. This place really has poor customer relations. We heatedly do NOT recommend it.
Stayed 1 night in Mar 2025

8/10 Good

Fannie

Liked: Cleanliness
Stayed 1 night in Feb 2025

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice property downtown!
Stayed 1 night in Mar 2025

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Tiera

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness

EXCELLENT STAFF SOME ROOM PROBLEMS

The staff were very helpful and friendly. They recommended an excellent restaurant. The room was not well cleaned and the shower difficult to operate. both need to be checked. Would we stay there again? YES! we would check out the room before accepting, which is our usual procedure. This visit was an emergency, minimizing the time we had for checking.
Stayed 1 night in Feb 2025

10/10 Excellent

Adam

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a short stay, hotel was very clean, check in was fast. Staff was friendly.
Stayed 1 night in Feb 2025

10/10 Excellent

Spencer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Willie

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay
Stayed 1 night in Feb 2025