Beautifully decorated hotel with friendly, helpful staff. Sam and Lisa and the rest of the servers were so lovely, nothing to much trouble and Sue kept out room so lovely and clean
My room was really good, but I didn't realise that there was no elevator in the building. This was fine for me as I was able to carry my suitcase up the stairs to the top level. However, my brother and his wife had major difficulties in walking up so many stairs. Fortunately, they were able to change their room for one on a lower level, which was much better for them.
Maybe, in the hotel description, it should be noted that there are several flights of stairs in the main building and, if that is a problem for patrons, there should be somewhere to request a ground level room.
Food, staff and room were great. All staff were pleasant and friendly and the meal I had was really good quality. The room was beautiful and a great size, separate seating area and huge bathroom with double shower.
The noise behind my room however, was terrible, bottles and rubbish being emptied day and night (tried to sleep late afternoon following a long drive). The mattress needed upgrading too so sleep was very broken, which sadly took the edge off an otherwise great hotel/pub.
Bottle for fresh milk is a great touch but could do with some UHT in the room too. After a bad nights sleep I just wanted a brew and showering and dressing to collect the milk wasnât ideal⊠I ended up buying one elsewhere after I left.
Absolutely brilliant place to stay. Spent two nights here, had breakfasts and an evening meal and cannot fault anything. Initially given room 5 which was an amazing room, but sadly we asked to change as main doors beneath constantly banging when opened or closed was very noisy and annoying. Moved to another lovely room, though smaller (11), was lovely and quiet as traffic lessened. All staff were super, helpful, polite and very welcoming. We will be back.
Hotel has been refurbished to give a boutique look. Room was not as clean as previous visits. Fecal traces in toilet and cobwebs in bathroom with crumbs on floor. Coffee tray was meanly stocked and coffee bags were not good. Bed was comfortable and decoratively it looked good.
After a slight delay as there seemed to be a shortage of staff at a busy time I was greeted and received with courtesy and offered an additional night as I requested. Staff were friendly and efficient. The shower was a challenge until I'd figured the controls out (the labelling is in tiny letters and difficult to read). I was surprised no air con in the bedroom but was able to adjust the temperature at the radiator.
Everything about this hotel was wonderful. Really tastefully decorated rooms, the beds were comfy and bedding lovely. The staff were so friemdly and couldn't do enough to make our stay enjoyable. The restaurant served a wide range of products for all meals and snack times. We loved the breakfast xhoices, and favourite meals were sausage and mash, with halloumi fries as our favourite bar snack. Fantastic stay which was great value for money.